Very disappointed with the service…No communication
Very disappointed with the service received. Initially, communication with Philip Rahman was good and we paid fees in good faith, including for a valuation through their recommended lender. Unfortunately, that lender later pulled out, and since then, we’ve had no meaningful response from the broker — despite repeated attempts to get in touch. We’ve been left in a stressful situation without guidance or support, and are now having to restart the process elsewhere. Would not recommend based on our experience
Reply from Dynamo
We're sorry to hear that there have been issues with the service that you have received regarding your mortgage application. We take all feedback seriously and are investigating what has happened here. We are doing our very best to ensure this situation is resolved as swiftly as possible and will be in touch shortly.