United Kingdom
Review of Finance Claims Expert
Reply from Finance Claims Expert
Hi Rihal,
We really appreciate the 5-star feedback.
It’s great to know the start of your claim process went well, fingers crossed we’ll be able to get back what you deserve from your finance provider!
Review of Scottish Widows
The staff member was very patient and helpfull
Reply from Scottish Widows
Hi Rihal,
We appreciate you taking the time to share your positive feedback. It's wonderful to hear that you found our colleague to be both patient and helpful. We strive to provide excellent customer service, and your comments are encouraging to our team. We will certainly share your kind words with them.
Regards,
Jenny - Scottish Widows
Review of Oojo International B.V.
Reply from Oojo International B.V.
Thank you so much for your feedback! We're thrilled to hear that you found our service easy to use and efficient.
Review of Dynamo
Dynamo contacted me in good time and went through all options and gave time to decide and gave impartial guidance.
Review of haart
I dealt Saqib Ali whilst trying to let out 57 Moor Lane , SL6 7JX , the service and guidance provided by Mr Ali was excellent. Although the letting fell through because I am now selling the property , Mr Ali was very understanding. A very professional service.
Review of BudgetAir.co.uk
One of my fights got cancelled, I had an email from the airline , I contacted BudgetAir via telephone for a refund, it took 1/2hour to get through , BudgetAir said they had no knowledge , I should contact the airline.
I rang the airline , they said I should contact BudgetAir , as I booked through BudgetAir.
I tried ringing BudgetAir , could not get through , this is around 12.30pm , gave up after about 45minutes.
Service is about getting through when you have a problem.BudgetAir commonly asked questions do not address the proble I had above and they are almost impossible to get through on the phone.
Reply from BudgetAir.co.uk
Dear Rihal,
We are very sorry to hear about the negative experience you have had using our services. We understand that when an airline changes their schedule, it can cause significant inconvenience for our customers. In this event, we will make every effort to find a suitable solution for the traveler(s), however our work must be done within the rules of the airline. Often times this will result in limits in our capabilities to provide a good option. We regret that we were unable to completely satisfy your expectations for your booking. However, any compensation due to a change of schedule would need to be done directly with the airline. As a travel agent, we do not have control over any airlines schedule. We will look forward to assisting you with any of your future bookings.
Regards
Budgetair.UK
