I was having trouble logging into my account to check whether my order had been shipped. Darcy and Georgina from CB helped me straight away, even given the time difference (I'm in Australia). It was s... See more
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Aside from eliciting squeals of delight when it arrives at CBHQ (a sure-fire sign that we’re on to a winner), it also has to exceed all our expectations (and often shift the goalposts altogether). These are the products you will. not. be. parted from – the jars you dutifully decant, the tubes you scissor open and the bottles you store upside down to ensure you don’t waste a single drop. Firm fixtures of make up artists’ kits, you’ll find these formulas jealously guarded backstage at fashion weeks and photoshoots, and also in the bathrooms of the AAA-List who choose these products for love (not money). Staggeringly efficacious, these do ‘what they say on the tin’ and then some… the only thing they will not do is disappoint.
United States
Replied to 99% of negative reviews
Typically replies within 24 hours
Product fabulous, and arrived quickly. However, the cardboard package measured 34cms x 24cms, far too large for a tube of mascara.
Ordered wrong product tried to cancel and get refund. Then contacted the customer service team told them I cancelled they proceed to say it was dispatched when it wasn't because I only ordered about half an hour before I cancelled so just wanted to keep my money customer service were useless wouldnt help at all kept saying it was dispatched. But then 2 days later it got dispatched so they were telling lies all along. Only wanted to keep the money. Basically stealing my money. Its disgusting way to run a business. Want be Ordering again.
I love shopping with cult beauty as they have a great selection of products and great offers. The delivery is always so quick too. I find the website so easy to use. I highly recommend shopping with cult beauty.
Great products and customer service. Delivery upgraded free of charge to next day. Really appreciated as they were gifts (that I had left very late to order). What’s not to love!
Xmas present very easy to order check out great no issues,
packaging excellent
Delivery brilliant in all very happy with my experience first time buyer
I’m really happy with the fast next day delivery
First time order from cult beauty came NEXTDAY could not be happier many thanks
The parcel was damaged upon arrival and a product was missing.
I paid partially with store credit and this has still not been recredited to my account despite reaching out 3 times.
Took advantage of the 15% off offered to new members and got a fragrance I’ve been eyeing for a while. Fast shipping and good price - what more could you ask for? Free samples ? 😉
Love the item ordered and delivery was quick
The too face lip plumper is fake ive been using this for years buying it from different retailers however this one from cult beauty is a gloss doesn't plump lips theres no tingling sensation when applied. Been trying to contact customer services to return but getting nowhere
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