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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They found the platform easy to use, with clear instructions that made the investment process straightforward, even for first-time investors. People appreciated the detailed information provided at each stage, which helped them understand the risks and potential rewards involved. The process of setting up an account was generally simple, and many consumers highlighted the efficiency of the system. However, some consumers reported issues with the payment process, including difficulties with credit card limits and timed-out payments. A few people also found the ID verification process cumbersome and time-consuming. Additionally, some users expressed a desire for more information about the investment opportunities and the process for selling shares in the future.

Based on these reviews

Rated 4 out of 5 stars
Verified

Pretty easy, though it was slightly confusing how it shows in the confirmation . I’m sure I bought 50 shares but the amount is showing in pounds and the fact that I was charged £5 for such small tran... See more

Rated 4 out of 5 stars
Verified

Simple and easy however due to a delayed response regarding my investment I spent a few days trying to refresh the page and couldn’t figure out if my investment had been successful or not. Perhaps aft... See more

Rated 4 out of 5 stars
Verified

After my previous review, Crouwdcube immediately checked and corrected my issue. This is my editid review. According to the requirements of law, proof of identity is needed. I still feel that findi... See more

Company replied

Rated 4 out of 5 stars
Verified

Your investment platform is generally straightforward to use. Unfortunately, yesterday my first attempt at payment just showed the screen logo going round in circles. So I deleted it, and reinputted a... See more

Rated 3 out of 5 stars
Verified

They made the share buying process easy and informative. But what happens next? Share certificate? How do I sell in future? What is the value of my shares? These are also good things to know. When... See more

Company replied

Rated 5 out of 5 stars
Verified

Very straightforward process. Detailed access & completion instructions offered at every stage. Took only minutes from start to finish. If this type of investment is for you, there’s no better company... See more

Rated 5 out of 5 stars
Verified

I have made several investments with Crowdcube and have found the whole experience to be very simple. The communication is great but equally we are not swamped by marketing. This platform works very w... See more

Rated 5 out of 5 stars
Verified

It is very easy to invest with Crowdcube however you must do your own research before committing. So far I have made 13 investments and 1 failure. Looking at the share prices most of the investments a... See more

Rated 5 out of 5 stars
Verified

Once again easy and straightforward to use. Lots of relevant information you may need to know. Nothing hidden or anything you need to worry about. Ultra professional service.

Rated 5 out of 5 stars
Verified

The process seemed too easy! As such a bit disconcerting as I usually have problems with similar processes with other software for exchangingi money for anything. The simplicity of the process with ap... See more

Rated 3 out of 5 stars
Verified

Whilst accepting the need for tight controls re proof of identity/address etc it became a somewhat painful & time-consuming online process to complete. What should've taken no more than 5 minutes beca... See more

Company replied

Rated 3 out of 5 stars
Verified

Would have been helpful to advise that two forms of ID may be required (they were) before completing transaction as most of mine is registered to a different address than the one I used for my purch... See more

Company replied

Rated 4 out of 5 stars
Verified

Communications were appropriate and timely. The only issue I had was how to invest from the page provided. I almost gave up and then just clicked a sentence and that seem to generate the appropriat... See more

Rated 4 out of 5 stars
Verified

Easy to understand and invest without getting scared off…there was a little too much information in total, and occasionally I got lost in it. But most of it useful and focussed.

Rated 5 out of 5 stars
Verified

Fantastic way to invest and raise funds for good ideas. Don't bother with fat cat investors who say no for stupid reasons, crowd fund and keep control!

Rated 3 out of 5 stars
Verified

The payment section of the website process just gave a message that they were processing my payment but timed out after several minutes. It took three attempts before I managed to successfully make pa... See more

Company replied

Rated 4 out of 5 stars
Verified

Was pretty straightforward and this was my first investment in crowdcube. The process was easy. Just wished I got a real good summary how it works to see how the company I invested is doing etc. an... See more

Rated 5 out of 5 stars
Verified

The registering was easy and all the warn8ngs about the chance of never getting your mone back were clearly stated. The learn more video summed it up well. Its all about how much you believe in a sta... See more

Rated 5 out of 5 stars
Verified

I had to gain approval again to enable my new investment to go through which was straight forward. The process was laid out, easy to follow and simple to use. Thank you, no issues.

Rated 3 out of 5 stars
Verified

Wasn't that easy giving ID information on computer or phone when your not that competent using this up to date equipment when your in your eighties.

Company replied

Rated 5 out of 5 stars
Verified

Everything was well presented, all the relevant information was clear and easy to follow and understand. It took just a few minutes to complete.

Rated 5 out of 5 stars
Verified

Very easy to follow the instructions but there are a lot of questions if you haven’t done this before ( like me) but they seem to have covered most things and comments/ questions by other investors ha... See more

Rated 4 out of 5 stars
Verified

The overall process was smooth, but I encountered an issue with my credit card limit (end of the month), which prevented me from investing the full amount I intended, despite having sufficient funds... See more

Company replied

Rated 5 out of 5 stars
Verified

Setting up the account was straightforward however I did initially had some difficulties re setting up my ID, however your customer services were excellent and stepped in and sorted this out for me. O... See more

Rated 3 out of 5 stars
Verified

Don’t remember you explaining that payment is taken up front now and not when campaign closes until AFTER id made the purchase!

Company replied

Rated 5 out of 5 stars
Verified

Relatively easy to set up (if indeed it was set up.) No money taken from my account and as yet no notification that the investment is complete.

Rated 5 out of 5 stars
Verified

Very simple to invest as it was a repeat investment in CHIP. Just had to reverify the bank details and then the process went through very quickly.

Rated 5 out of 5 stars
Verified

Plenty of information available to enable me to make an informed decision about risk and potential reward. Easy and straightforward to invest. Would recommend 👍.

Rated 5 out of 5 stars
Verified

Simple platform, simple to invest. Clear risk warning. Not sure why a 24 hour cooling off period was required to join it!

Rated 5 out of 5 stars
Verified

A complicated process which was easier than I expected. The system worked well, no snags and it was completed reasonably easily.

Rated 4 out of 5 stars
Verified

The app for id confirmation and getting card registered was a faff! Updates and the simplicity was very good.

Rated 5 out of 5 stars
Verified

Very streamlined process investing with Crowdcube. Rigorous verification procedures to reassure you that both your money is worth investing, and that other investors are like well informed and like mi... See more

Rated 5 out of 5 stars
Verified

Easy enough to find relevant information and make an investment. Happy with the outcome so far.

Rated 4 out of 5 stars
Verified

Most things were quite easy but sometimes i need a translation into German to Unserstand the corect meaning.

Rated 4 out of 5 stars
Verified

As a first time investor I found the process a challenge but this was more to do with website unfamiliarity.

Rated 4 out of 5 stars
Verified

Easy entry to invest with important information regarding risk investments I would like more information about the opportunities, both in general terms and from the Invest project in terms of thei... See more

Rated 5 out of 5 stars
Verified

I thought investing in things was complicated but Crowdcube made it so easy and straightforward that I will be more inclined to invest in other companies this way in the future!

Rated 3 out of 5 stars
Verified

The original link sent did not allow me to invest. I tried a few times and gave up. I logged in the next day and was able to invest but I very nearly didn’t.

Company replied

Rated 5 out of 5 stars
Verified

Straight forward to register and invest. Easy platform to use.

Rated 5 out of 5 stars
Verified

Money collection process improved a lot: Direct collection can perfectly planned - well done.

Rated 5 out of 5 stars
Verified

Easy to use, clear guidance on class/risk of investing.

Rated 5 out of 5 stars
Verified

Seamless and well designed. No issues to report.

Rated 4 out of 5 stars
Verified

Opportunity to invest in great companies. Lots of risk warnings to alert me to the pitfalls of investing in private companies. Great email service, confirming details of the purchase. A handy calculat... See more

Rated 5 out of 5 stars
Verified

I am a pretty experienced investor with varied investments. I liked the look of this opportunity so decided to go forward with a small investment. I was impressed by the questionnaire regarding my und... See more

Rated 5 out of 5 stars
Verified

I decided to invest in Loonawell because I strongly believe in the company’s mission and its unique positioning in the market. The focus on healthy, innovative, and sustainable products was a key... See more

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Company details

  1. Investment Service

About Crowdcube

Written by the company

At Crowdcube, we're fuelling the next generation of businesses who want to leave their mark on the world. We want to create a world jam-packed with exciting businesses, backed by a community of investors that believe in them.
Crowdcube Capital Ltd is authorised and regulated by the Financial Conduct Authority (No. 650205).

Crowdcube's Due Diligence Charter

Written by the company

Crowdcube approves every pitch on the platform to ensure it is fair, clear and not misleading.
Our Due Diligence Charter outlines the analysis and verification that is conducted on equity fundraises on Crowdcube.
Buy shares in a high-growth business from £10
You're making a real difference by backing a business you believe in. Buy shares in the business and help fuel their future.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Sort it out

I tell you mob something, why don't just tweak the format just a bit so NOBODY knows how to sign , password req ive not even signed in yet so I don't have a PASSWORD

October 11, 2025
Unprompted review
Crowdcube logo

Reply from Crowdcube

Hello Graham,

Thank you for sharing your experience - We are sorry to hear you are having some trouble with your account. 

To rule out some common problems, please try the following:
• Log out and log back into your Crowdcube account
• Clear your browser’s cache
• Try a different browser
• Use a different device
• Reset your password

If the issue persists after trying these steps, please send a screenshot of any error messages you’re seeing to our Support Team who will be happy to assist you. You can contact them here: https://help.crowdcube.com/hc/en-us/requests/new

Best wishes, 
The Crowdcube Team

Rated 2 out of 5 stars
Verified

Message after Message after Message

Not being able to send required documents because I'm away yet get bombarded with reminders.

September 30, 2025
Crowdcube logo

Reply from Crowdcube

Hello Peter,

Thank you for your message. I have reviewed your account and can see that you were sent three emails in total regarding completing the verification process, one every four days, which is our standard messaging interval.

I am pleased to see that you have passed our checks as well, however if you need further assistance, please reach out on support@crowdcube.com

Rated 1 out of 5 stars

SCAM - Don’t trust them. Very unprofessional comparing with other platforms.

I invested with these guys twice and heard feedbacks from others who have invested with them even more.
They make it very easy to invest but Crowdcube in general is quite a scam. When profits ARE made they don’t seem to make it out our way.
These guys are worth an investigation/ documentary.

October 9, 2025
Unprompted review
Crowdcube logo

Reply from Crowdcube

Hello Alex,

Thank you for taking the time to leave a review.

Crowdcube is a regulated investment platform (UK: FCA, EU: CNMV), and investing in start-ups and early-stage businesses carries inherent risks, including illiquidity, potential loss of investment, and lack of dividends. Our platform is designed for investors who understand these risks and have passed our suitability assessment before investing.

Returns are not guaranteed, and the timing and size of any returns depend on the performance of the businesses you invest in. For more information on how investors can make a return, please see our resources below:
• How can I make return on my investment article here: https://help.crowdcube.com/hc/en-us/articles/206709650-How-can-I-make-a-return-on-my-investment.
• Investor Returns page here: https://www.crowdcube.com/explore/investing/investor-returns.
• Risk Warning page here: https://www.crowdcube.com/explore/risk-warning.

If you have any further questions, our Support Team is happy to assist. You can contact them here: https://help.crowdcube.com/hc/en-us/requests/new.

Best wishes, 
The Crowdcube Team.

Rated 3 out of 5 stars
Verified

Share buying made easy, BUT what next..? .!

They made the share buying process easy and informative. But what happens next? Share certificate? How do I sell in future? What is the value of my shares?
These are also good things to know. When will I get this information?

Edit: 10.10.25. Now received a detailed explanation of the after purchase process. This is helpful, but would be better if provided at the time of purchasing.

September 30, 2025
Crowdcube logo

Reply from Crowdcube

Hello Dave,

Thank you for sharing your feedback. We are happy you enjoyed the investment process and appreciate the opportunity to address your questions. 

Once a pitch has reached its target and closed, we will work with the company to prepare the SKI which will allow investors to review their investment. You will be sent a link to the SKI, confirming the start of the cooling off period. During this period you can cancel your investment if you wish to do so, and receive a full refund.

Once the four day cooling off period expires, we will then move on to working with the company to finalise share numbers and issuing ownership statements to investors. Once your ownership statement is available, you will receive an email with a link to download it. You can also access it anytime in the Portfolio Section of your Crowdcube account. After shares have been issued, the company will reach out to investors directly regarding any rewards offered.

Unlike public shares, shares in private businesses operate differently and are not typically available for trading on a secondary market. As a result, exit opportunities for investors are more limited and investments should be viewed as long-term, as shares are illiquid. 

There are a few ways in which you might receive a return from your investment. Please be aware that investing in start-ups involves risks such as illiquidity and lack of dividends. You can find further information on our Risk Warning page here: https://www.crowdcube.com/explore/risk-warning.

I have put some helpful content below regarding investor returns:
• How can I make return on my investment article here: https://help.crowdcube.com/hc/en-us/articles/206709650-How-can-I-make-a-return-on-my-investment.
• Investor Returns Page here: https://www.crowdcube.com/explore/investing/investor-returns.

We are dedicated to creating potential exit and liquidity opportunities for our investors. If an opportunity to sell your shares becomes available, we will be sure to notify you.

You can find the purchase price and the latest share price in your investment summary within your portfolio. For more details on how we determine the share price information, please take a look at our Indicative Share Price guide here: https://www.crowdcube.com/explore/indicative-share-price.

We hope this helps! If you have any further questions, our Support Team is happy to help. You can contact them here: https://help.crowdcube.com/hc/en-us/requests/new.

Best wishes, 
The Crowdcube Team

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