Reached out to support for help, got connected with Sheena and she was superb and efficient. A perfect role model! If only every support person was just like her. Took us more than an hour to resolve... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Qi Cao deserves a shoutout for his incredible support. The guy's gone above and beyond, making sure we're more than just another client at ChargeBlast. Faced with a problem in our Stripe account, he r... See more
Verified
We're using Chargeblast to prevent chargebacks often seen in the adult space for our erotic story generator, nsfwstory.com. The amount of chargebacks is low but charge blast is letting us know as soon... See more
Verified
Chargeblast truly sets the bar high in the industry. Their 24/7 live support is no cap—I've received responses even at 2 a.m., every single time. Their chargeback solutions are seamlessly integrated w... See more
Company details
- #121 of 305 best companies in Software Company
- #23 of 44 best companies in Payment Service
Written by the company
Chargeblast, an official partner of Stripe and Shopify, helps merchant clients reduce chargeback rates to 0% with pre-dispute alerts. Our clients receive alerts as soon as a customer opens a chargeback case and are able to refund the customer before the chargeback is officially recorded by the client's payment processor. We differentiate ourselves from other chargeback alert providers through tech enablement and white-glove client services, which saves our clients hours of time a week and provides them ease of mind. We also provide representment services, automated chargeback refund services, and an ecosystem of partners that can help you optimize your business to drive faster revenue growth and larger margins.
5 Free Alerts!
Block 5 chargebacks for FREE
Sign-up today and message our live-chat with code "TRUST" and we will block your first 5 chargebacks from your processing account for FREE. This is a limited time offer, so sign-up today at https://app.chargeblast.com/auth/registration
Contact info
500 7th Ave, Floor 8, 10018, New York, United States
- 518-759-5543
- support@chargeblast.com
- www.chargeblast.com
Great Customer service
October 13, 2025
Unprompted review
Verified
responsive, capable, and fair
The team was super responsive and capable. They are on top of the game, and their prices are fair.
September 27, 2025
These people will literally hold your…
These people will literally hold your hand through any issue and stick with you until it's sorted out. Great company, great service.
September 18, 2025
Unprompted review
Verified
Verified
Best beter than all alternative 😍
Best beter than all alternative
It’s really work ,6 disputes saved till now and I start 20 days ago
August 25, 2025
They are proactive when we reach out…
They are proactive when we reach out for help
August 8, 2025
Unprompted review
Verified
How are you charging me for a dispute…
How are you charging me for a dispute you didn’t catch ?
July 28, 2025
Good customer service
June 22, 2025
Unprompted review
Very good support and highly…
Very good support and highly competitive price. Chargeblast really understands our need and provided excellent solutions and understanding. Also, they are integrated with stripe which is great and easy to start.
June 19, 2025
Unprompted review
Verified
Verified
Kelly always responded to my inquiries
Kelly always responded to my inquiries. :)
April 16, 2025
Unprompted review
This s REAL review
This s REAL review. I was assisted by Lindsay Abate, who was awesome from start to finish! Fantastic service, and great explanations about a complicated subject (for me, anyway). She gets a 6 out of 5!
April 2, 2025
Unprompted review
Fantastic company
April 2, 2025
Unprompted review
Verified
Great support
I had a complicated query that I needed help with and I received a very precise, point by point action list of what I needed to do to get my query resolved.
Sheena was a fantastic help and very quick response!
March 19, 2025
Unprompted review
Easy process and they do actually work…
Easy process and they do actually work to prevent chargebacks before they happen.
They take a fee but thats just the cost a bigger cost would be not being able to accept credit cards because of your CB ratio being to high.
I would definitely recommend to anyone with a high risk business, I wish I knew of this service 10 merchants ago.
March 17, 2025
Unprompted review
Verified
It solved my Chargeback problems…
It solved my Chargeback problems completely. Great team and great product.
March 15, 2025
Sheen has helped me set up the app to…
Sheen has helped me set up the app to avoid disputes for our stripe account as they are on the rise. i hope the app works as it says. i will come back with an update.
March 1, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.