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Rated 5 out of 5 stars

Reached out to support for help, got connected with Sheena and she was superb and efficient. A perfect role model! If only every support person was just like her. Took us more than an hour to resolve... See more

Rated 5 out of 5 stars

Qi Cao deserves a shoutout for his incredible support. The guy's gone above and beyond, making sure we're more than just another client at ChargeBlast. Faced with a problem in our Stripe account, he r... See more

Rated 5 out of 5 stars
Verified

We're using Chargeblast to prevent chargebacks often seen in the adult space for our erotic story generator, nsfwstory.com. The amount of chargebacks is low but charge blast is letting us know as soon... See more

Rated 5 out of 5 stars
Verified

Chargeblast truly sets the bar high in the industry. Their 24/7 live support is no cap—I've received responses even at 2 a.m., every single time. Their chargeback solutions are seamlessly integrated w... See more

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Company details

  1. #121 of 305 best companies in Software Company
  2. #23 of 44 best companies in Payment Service

Written by the company

Chargeblast, an official partner of Stripe and Shopify, helps merchant clients reduce chargeback rates to 0% with pre-dispute alerts. Our clients receive alerts as soon as a customer opens a chargeback case and are able to refund the customer before the chargeback is officially recorded by the client's payment processor. We differentiate ourselves from other chargeback alert providers through tech enablement and white-glove client services, which saves our clients hours of time a week and provides them ease of mind. We also provide representment services, automated chargeback refund services, and an ecosystem of partners that can help you optimize your business to drive faster revenue growth and larger margins.

5 Free Alerts!

Block 5 chargebacks for FREE

Block 5 chargebacks for FREE
Sign-up today and message our live-chat with code "TRUST" and we will block your first 5 chargebacks from your processing account for FREE. This is a limited time offer, so sign-up today at https://app.chargeblast.com/auth/registration

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

96 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Highly recommend!!

Extremely easy to use! They easily integrate with your tools and platforms to gather the most information in order to fight a dispute.

February 2, 2025
Rated 5 out of 5 stars
Verified

Saving me money in the long run!

We're using Chargeblast to prevent chargebacks often seen in the adult space for our erotic story generator, nsfwstory.com. The amount of chargebacks is low but charge blast is letting us know as soon as the chargeback is detected so we can issue a refund which will save us money in the long run!

January 29, 2025
Rated 5 out of 5 stars

I’m glad I’m onboard with ChargeBlast…

I’m glad I’m onboard with ChargeBlast since their support is truly great. I had many questions at the beginning, and they were very helpful throughout that process. It feels reassuring to be with a company that understands customer support is key. Their services work seamlessly, are affordable, and reliable.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Chargeblast is great. Their team is always super responsive and does a great job to assuage my chargeback concerns. I would highly recommend them to any business owner, no matter how small or large, who is looking to prevent disputes and chargebacks in their business.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Top-Tier Performance and Exceptional Support

Chargeblast truly sets the bar high in the industry. Their 24/7 live support is no cap—I've received responses even at 2 a.m., every single time. Their chargeback solutions are seamlessly integrated with many processors, making them an invaluable partner for my business. I’m especially grateful for all the help from Lesley, whose support has been outstanding and amazing. Highly recommend Chargeblast for their reliability and professionalism!

December 13, 2024
Rated 5 out of 5 stars
Verified

Happy with the service

Happy with the service. Before started using them i had constant issues with chargebacks. I was canceling any order that may be suspicious because i feared it may lead to chargeback and get me above the 1% rate.

After started using chargeblast my rate decreased to almost 0 (They don't catch Amex so it's not 100%). But i don't cancel suspicious orders anymore and overall make more money than loose.

October 31, 2024
Rated 5 out of 5 stars

Sheena the Customer Support Champion!

Reached out to support for help, got connected with Sheena and she was superb and efficient. A perfect role model! If only every support person was just like her. Took us more than an hour to resolve but she was just there working silently and patiently. She needs a well deserved raise for going beyond to help me out. Overall, Chargeblast customer support never lets you down!

September 19, 2024
Unprompted review
Rated 5 out of 5 stars
Verified

Customer support

I had an issue with the notifications and customer support gave me credits and guided me through enrollment.

August 19, 2024
Rated 5 out of 5 stars
Verified

Honest..

Honest... Which we all know is impossible to come by in card processing anything.

July 6, 2024
Rated 5 out of 5 stars
Verified

Seamless Integration

We integrated Chargeblast into our system seamlessly. Now, chargebacks are under control and their chat support has been quick and fantastic with questions we had.

August 2, 2024

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