Reached out to support for help, got connected with Sheena and she was superb and efficient. A perfect role model! If only every support person was just like her. Took us more than an hour to resolve... See more

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Qi Cao deserves a shoutout for his incredible support. The guy's gone above and beyond, making sure we're more than just another client at ChargeBlast. Faced with a problem in our Stripe account, he r... See more
We're using Chargeblast to prevent chargebacks often seen in the adult space for our erotic story generator, nsfwstory.com. The amount of chargebacks is low but charge blast is letting us know as soon... See more
Chargeblast truly sets the bar high in the industry. Their 24/7 live support is no cap—I've received responses even at 2 a.m., every single time. Their chargeback solutions are seamlessly integrated w... See more
Company details
- #121 of 305 best companies in Software Company
- #23 of 44 best companies in Payment Service
Written by the company
Chargeblast, an official partner of Stripe and Shopify, helps merchant clients reduce chargeback rates to 0% with pre-dispute alerts. Our clients receive alerts as soon as a customer opens a chargeback case and are able to refund the customer before the chargeback is officially recorded by the client's payment processor. We differentiate ourselves from other chargeback alert providers through tech enablement and white-glove client services, which saves our clients hours of time a week and provides them ease of mind. We also provide representment services, automated chargeback refund services, and an ecosystem of partners that can help you optimize your business to drive faster revenue growth and larger margins.
5 Free Alerts!
Block 5 chargebacks for FREE

Contact info
500 7th Ave, Floor 8, 10018, New York, United States
- 518-759-5543
- support@chargeblast.com
- www.chargeblast.com
Hasn’t replied to negative reviews
Highly recommend!!
Extremely easy to use! They easily integrate with your tools and platforms to gather the most information in order to fight a dispute.
Saving me money in the long run!
We're using Chargeblast to prevent chargebacks often seen in the adult space for our erotic story generator, nsfwstory.com. The amount of chargebacks is low but charge blast is letting us know as soon as the chargeback is detected so we can issue a refund which will save us money in the long run!
I’m glad I’m onboard with ChargeBlast…
I’m glad I’m onboard with ChargeBlast since their support is truly great. I had many questions at the beginning, and they were very helpful throughout that process. It feels reassuring to be with a company that understands customer support is key. Their services work seamlessly, are affordable, and reliable.
Great Service
Great customer support, easy integrations, auto refund/alerts work perfectly. Recommended!
Great service
Chargeblast is great. Their team is always super responsive and does a great job to assuage my chargeback concerns. I would highly recommend them to any business owner, no matter how small or large, who is looking to prevent disputes and chargebacks in their business.
amazing service
Top-Tier Performance and Exceptional Support
Chargeblast truly sets the bar high in the industry. Their 24/7 live support is no cap—I've received responses even at 2 a.m., every single time. Their chargeback solutions are seamlessly integrated with many processors, making them an invaluable partner for my business. I’m especially grateful for all the help from Lesley, whose support has been outstanding and amazing. Highly recommend Chargeblast for their reliability and professionalism!
The most responsive and professional…
The most responsive and professional team I have ever worked with. Highly recommend!
Happy with the service
Happy with the service. Before started using them i had constant issues with chargebacks. I was canceling any order that may be suspicious because i feared it may lead to chargeback and get me above the 1% rate.
After started using chargeblast my rate decreased to almost 0 (They don't catch Amex so it's not 100%). But i don't cancel suspicious orders anymore and overall make more money than loose.
Sheena the Customer Support Champion!
Reached out to support for help, got connected with Sheena and she was superb and efficient. A perfect role model! If only every support person was just like her. Took us more than an hour to resolve but she was just there working silently and patiently. She needs a well deserved raise for going beyond to help me out. Overall, Chargeblast customer support never lets you down!
Qi was so helpful with setting…
Qi was so helpful with setting everything up, Thank you for helping out with fixing the issues!
Game-Changer for Chargeback Issues
Just started with Chargeblast because of chargebacks & this tool's sorting us out big time. It's a game changer.
Customer support
I had an issue with the notifications and customer support gave me credits and guided me through enrollment.
Love this service! Chargeblast
Love this service! Chargeblast catches chargebacks before they hit my account. Managing payments is so much smoother now.
Honest..
Honest... Which we all know is impossible to come by in card processing anything.
Stress-Free Alerts and Dispute Handling
Handling chargebacks got way easier with Chargeblast. Alerts and disputes took the stress out of operations.
Seamless Integration
We integrated Chargeblast into our system seamlessly. Now, chargebacks are under control and their chat support has been quick and fantastic with questions we had.
Improve Blocking Rules and Expanded Payment Acceptance with 24/7 Support
This has allowed us to have more conservative blocking rules and even accept more payments. Support team is always online 24/7 and ready to help with any questions or issues.
Easy Enrollment and user-friendly Platform
The enrollment process was quick and easy and their platform is so user-friendly. We've seen a noticeable reduction in chargebacks an it's taken a huge load off our shoulders.
An essential for streamlining chargebacks
We've had a great experience with Chargeblast. A must have for anyone dealing with chargebacks!
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