Reached out to support for help, got connected with Sheena and she was superb and efficient. A perfect role model! If only every support person was just like her. Took us more than an hour to resolve... See more
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Qi Cao deserves a shoutout for his incredible support. The guy's gone above and beyond, making sure we're more than just another client at ChargeBlast. Faced with a problem in our Stripe account, he r... See more
Verified
We're using Chargeblast to prevent chargebacks often seen in the adult space for our erotic story generator, nsfwstory.com. The amount of chargebacks is low but charge blast is letting us know as soon... See more
Verified
Chargeblast truly sets the bar high in the industry. Their 24/7 live support is no cap—I've received responses even at 2 a.m., every single time. Their chargeback solutions are seamlessly integrated w... See more
Company details
- #121 of 305 best companies in Software Company
- #23 of 44 best companies in Payment Service
Written by the company
Chargeblast, an official partner of Stripe and Shopify, helps merchant clients reduce chargeback rates to 0% with pre-dispute alerts. Our clients receive alerts as soon as a customer opens a chargeback case and are able to refund the customer before the chargeback is officially recorded by the client's payment processor. We differentiate ourselves from other chargeback alert providers through tech enablement and white-glove client services, which saves our clients hours of time a week and provides them ease of mind. We also provide representment services, automated chargeback refund services, and an ecosystem of partners that can help you optimize your business to drive faster revenue growth and larger margins.
5 Free Alerts!
Block 5 chargebacks for FREE
Sign-up today and message our live-chat with code "TRUST" and we will block your first 5 chargebacks from your processing account for FREE. This is a limited time offer, so sign-up today at https://app.chargeblast.com/auth/registration
Contact info
500 7th Ave, Floor 8, 10018, New York, United States
- 518-759-5543
- support@chargeblast.com
- www.chargeblast.com
Thanks for getting me off VDMP guys
Thanks for getting me off VDMP guys. 5/5 stars on product and service.
April 12, 2024
Unprompted review
Invited
Excellent Platform and Service
Chargeblast is great. The platform is easy to use and their team is always willing to help whenever we have questions.
April 22, 2024
Invited
Chargeblast is great
Chargeblast is great. I have used many similar services but chargeblast is the best value, has the most features, and has a solid reliable interface as opposed to the slow clunky ones im used to. They also have a great team who all seem to really know their stuff.
February 1, 2024
Verified
I've been using Chargeblast for 3…
I've been using Chargeblast for 3 months and it has changed the game for my business. The team got my chargeback rate to basically 0% and also showed me how to increase my payment authorization rate by 5%. Can't go wrong with these guys.
April 9, 2024
Reply from Chargeblast
We're glad you had a wonderful experience and look forward to supporting your growth free from chargeback-related headaches!
Number 1 in the industry hands down!
April 7, 2024
Unprompted review
Reply from Chargeblast
Thank you for the kind words! We're just getting started on our innovations and service on chargeback mitigation for our clients.
Qi is awesome very helpful
Qi is awesome very helpful, goes above and beyond!!
April 4, 2024
Unprompted review
Reply from Chargeblast
Thanks for the kind words. I try my best to give you guys my all!
I don't recommend working with them
I don't recommend working with them. Alerts do not work, setting up an account takes more than a week, although it is written that everything will be set up in 1-2 days. Terrible support. They ask you to make a deposit of $1000 in order to work with them. Moreover, you must have a bank account in the USA to make a deposit. If you don't have a US bank account, you won't be able to work with them. High prices, terrible service, terrible support.
March 28, 2024
Unprompted review
Reply from Chargeblast
Hi Julia - unfortunately, we were not able to verify your merchant account due to the multiple credit cards from different IP addresses you uploaded onto our platform. Once you've resolved this issue so we can rule out that you are not a fraudulent merchant, we can continue enrolling your account. Please understand that we take great measure to make sure we are supporting legitimate merchants and preventing fraudulent merchants from abusing our services.
After starting with Chargeblast
After starting with Chargeblast, my dispute rate has reduced to almost nothing, which has made a huge difference to my business. The setup process was seamless, and their support team answered my questions within minutes. Very professional and knowledgeable. Don’t hesitate to use Chargeblast if you want to lower your dispute rate. Great and easy to use app!
March 2, 2024
Unprompted review
Qi Cao deserves a shoutout for his…
Qi Cao deserves a shoutout for his incredible support. The guy's gone above and beyond, making sure we're more than just another client at ChargeBlast. Faced with a problem in our Stripe account, he rolled up his sleeves and did everything possible to keep us in the game climbing towards $100k a month.
November 5, 2023
Unprompted review
Saved my Stripe
The Chargeblast team (specifically Patrick, Qi, and Steven) pretty much saved our Stripe account. It's a complete no-brainer if you're b2c. These guys are the sharpest players in the space and I couldn't recommend them enough!
October 5, 2023
Unprompted review
Great product and team
Great product and team! The founders personally helped resolve our issues. Highly rated and would recommend to everyone!
October 3, 2023
Unprompted review
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