So I visited the bensons for bed shop at middlebrook, Bolton. Which as you may or may not know is surrounded by competitors. We did our shopping around and came back to bensons for bed shop, as we... See more
Company replied
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So I visited the bensons for bed shop at middlebrook, Bolton. Which as you may or may not know is surrounded by competitors. We did our shopping around and came back to bensons for bed shop, as we... See more
Company replied
Paid for delivery service arrived a little later than they originally expected to due to an accident and really bad weather. Both Chris and Csiko were very polite and friendly took the bed upstairs as... See more
Company replied
Hama was very helpful offering us to use the machine to advise which mattress type you would be suited to and then showing us all the options that matched. She was quite knowledgeable despite being... See more
Company replied
Really good experience! Staffs was very lovely and helpful. They have helped me and mrs alot as we was beingba little picky and indecisive. Glad I have shopped here!
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Unit 9 Middlebrook Retail Park, BL6 6JA, Bolton, Lancashire, United Kingdom
Replied to 92% of negative reviews
Typically takes over 1 month to reply
Great choice available and prices/offers. Staff were very helpful at the showroom without being overly intrusive or pushy. Fitting service included was a massive bonus.
If anything, I felt the communication was a little lacking, but I put this down to the wardrobes I ordered having a fairly long lead time and as such, there was often nothing to update on while they were being manufactured. Approaching the delivery date, communication was regular, effective and hassle-free via email and phone. The delivery company was excellent and kept me informed throughout the day. They assembled the whole suite within an hour, talked me through it and took away all of the packaging too.
Worth adding that the wardrobes themselves are great quality and well worth the money.

Reply from Bensons For Beds - Bolton Middlebrook
The salesman Ben was excellent couldn't fault his knowledge and personality. Brilliant service highly recommend

Reply from Bensons For Beds - Bolton Middlebrook
The salesman phill was very helpful helping us chose our furniture perfect

Reply from Bensons For Beds - Bolton Middlebrook
I have looked at wardrobes on line and in store for months very unsure about buying such a big item unseen. I kept returning to the Benson’s site and decided to go view it in store and I was enchanted with it on first sight as it was in the window. I have had my current German manufactured wardrobe for 25 years - it’s been a good un. The excellent salesman at Bensons was brilliant. We are building outside and every room in our house is a complete mess so the lovely guy Craig said if we weren’t ready on the due date we could ring up and delay delivery. Honestly it could not have been a better sales experience for us. The wardrobe is just what I wanted at an affordable price in the sale and at last I have stopped wrangling with myself about which one to buy from where and what size!

Reply from Bensons For Beds - Bolton Middlebrook
I needed a single mattress to take away the same day but didn’t want to pay too much as it was only needed short term. I saw a mattress at a cheap price but was told I would have to wait for delivery but before I could leave the staff found a different mattress they had in stock within my budget. It was paid for and in my car 10 mins later saving me the hassle of carrying on the search on a busy retail park on a Saturday afternoon. Very grateful to all the staff for the help.

Reply from Bensons For Beds - Bolton Middlebrook
Because I had shopped with you previously , and decided I would be treated with excellent service and I wasn’t disappointed , well done and I would recommend you to everyone thinking of shopping for beds

Reply from Bensons For Beds - Bolton Middlebrook
Great customer service from Phil who took the time to find the right product to suit my needs.

Reply from Bensons For Beds - Bolton Middlebrook
The young man helped us with choosing the right mattress for us

Reply from Bensons For Beds - Bolton Middlebrook
Very helpful and knowledgeable member of staff. No pressure put on us to buy. Sensible advice given. Thank you.

Reply from Bensons For Beds - Bolton Middlebrook
Excellent service from Phil at Middlebrook Bolton shop would highly recommend purchasing from this store

Reply from Bensons For Beds - Bolton Middlebrook
We had a positive experience when visiting Bensons for Beds. No pushy sales, just a polite, well knowledged sales team. The price was competitive and would recommend to all.

Reply from Bensons For Beds - Bolton Middlebrook

Reply from Bensons For Beds - Bolton Middlebrook
Was delivered on time specified and the bed is very comfortable. Not too hard or too soft. An excellent night's sleep.

Reply from Bensons For Beds - Bolton Middlebrook

Reply from Bensons For Beds - Bolton Middlebrook
When visiting the store in the Reebok Centre I was served by a salesman called Monty who was very professional and knowledgeable but most of all not pushy. He answered all our questions and explained everything The price was good also .First Class

Reply from Bensons For Beds - Bolton Middlebrook
Craig the sales man was very friendly and approachable when we asked a question about 3/4 divan beds. He guided us to the area were we cold try them out. He explained in details about the different types of mattress and costs. We were left alone to try them out at our leisure (no pushy salesman involved )
The whole experience was quick and positive and we soon decided on a divan bed and headboard for our spare room.
The price was very reasonable and what we expected to pay at a guess. They also accepted a Blue Light Card so a discount was deducted.
This is the second time my family have got fixed up at Bensons for Bed at Middlebrook Horwich and I highly recommend this store.

Reply from Bensons For Beds - Bolton Middlebrook
Good informative not too much following around when browsing

Reply from Bensons For Beds - Bolton Middlebrook
I’m super happy with my son’s new bed! From start to finish everything ran exactly as we were expecting ! The order was taken very professionally, the delivery drivers James & Baz were fab! They phoned me about 40 mins before arrival. Everything was just brilliant.. every bed we have bought has been from Bensons and this reminds me why :) top service thank you!!

Reply from Bensons For Beds - Bolton Middlebrook
Excellent customer service by Hawa at our visit today.
She helped us purchase a bed frame and talked through the range of mattresses in store. She was helpful, kind and knowledgable.
Thank you Hawa!

Reply from Bensons For Beds - Bolton Middlebrook
Zam was lovely! He gave us great advice! Was patient and didn't rush us at all to make a decision. I told Zam what I wanted, price range and style and he knew exactly what to show me which made choosing so much easier!
As it's the Easter holidays, I brought my 2 boys along 8 & 10, the Easter egg colouring station was a brilliant touch and enabled me to be able to have a look around without bored children wanting to leave straight away. Thank you Zam for your help and advice! I cannot wait for my new bed to arrive soon!

Reply from Bensons For Beds - Bolton Middlebrook
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