Alexanders Removals & Storage Reviews 596

Justyna was an excellent account relationship manager. Responsive, efficient and proactive. She managed the logistics perfectly.

The removal team were extremely hard working, careful and polite.

I have used Alexanders twice now and would strongly recommend them.

Absolutely amazing service from Alexanders team. This was my 2nd time using them after seven years and they did not disappoint again! From the booking process and flexibility of our Account Manager who was so efficient and easy to deal with, to the removal team themselves. We had two teams as moving across the country. Team on pick up were amazing, so polite, professional, and super fast. Team on drop off were excellent and friendly as well. Can't recommend Alexander's enough. Will 100% be using them again and recommending to everyone I know who is looking to move. Thanks for great service!

I don’t usually write these, but I’m hoping this will help anyone who’s trying to find a trustworthy moving company. Justyna was really helpful and everyone I’ve spoken to was understanding and considerate of my situation. I had to move my things last minute due to personal circumstances, but because I was out of the country and I couldn’t guesstimate how much stuff I had to pack, it was really difficult for me to find a company who was willing to pack my belongings and move everything to storage within three days. I was also abroad so phone calls and time differences were really difficult to arrange, but the whole time they were super understanding and accommodating. It was a really stressful situation for me, but they made the whole process stress free and I couldn’t recommend them more. This is the first time I’ve used this moving company and I will definitely continue to use them from here on out.

My two experiences of using Alexander's, first for moving out and into storage and then moving in, were excellent from start to finish, with both moves going really smoothly. The removals guys were friendly and worked incredibly hard.

I must also thank everyone in the offices because from the very first contact, they too were friendly and very helpful, always responding quickly to emails. In fact, it felt very much like a family set-up, something that almost always lends itself to a good outcome.

Having been recommended Alexander's by a friend, who knows the boss from school days, I am very happy to recommend them myself now!

From the initial quote, pre move friendly communications through to the actual move - Alexanders Removals and Storage really helped us deal with our move. I particularly liked the fact that they handled the piano correctly alongside all our other items. Nothing was broken - which let's face it is very unusual these days! We would highly recommend.

I am just writing to say how amazing your team has been today. They brought real energy and professionalism to the removal and worked incredibly hard and fast. They gave me plenty of time to check they’d got everything we wanted them to take - even double checking with me. And when I went into one of the empty rooms they’d brought the vacuum cleaner down for me as I’d mentioned it needed cleaning. So kind. They are a five-star world-class team.

Please thank them again for us, and thank you also for fitting us in during a super busy time.

I used Alexanders to help me with my home move and storage. Subsequently I found a new place and Alexanders helped with the move from storage to my new home.

Alexanders are fantastic! I can't praise them highly enough they just take all the stress out of the move. Alexanders provide a brilliant, friendly and efficient service.

I would not hesitate to recommend!

I had a few removal companies come to give initial quotes but really liked Tony from Alexanders, everything post initial quote was dealt with really well. The move was for my clients (I'm a PA so this I arranged for my clients) said the following:

They were very thorough and asked follow up questions in the packing up process which aided in a smoother, faster unpack

They communicated clear timelines as they worked

They were friendly and personable

They were clear on things they could do, not do.

Overally, I would absolutely book them again!

We were also offered a full unpacking service on the Sunday during the weekend move, my clients are very time poor so I know this was a huge help to them and the service was brilliant.

We used Alexanders for removal into storage, 6 months' storage, and the move into our new property. The whole experience was a pleasure. Our Move Manager Callie and the other office staff were always quick to respond and were really adaptable to our changing circumstances. The crews which packed, took away and delivered our contents were polite, incredibly kind and quick, considering we had nearly 200 items.

The packing of our contents, from glasses wrapped individually to bespoke crates for pictures, was exemplary, and the cherry on the cake was the free service to collect the boxes and packaging a week after delivery. We can't recommend Alexanders highly enough.

Echo the positive sentiment in the reviews—excellent service from the quote, agreeing a date and on the day.

Really pleased with the quality of the packing and the friendly service. Well done to Aivaras, Luis, Alers, Barry and Jose.

Very happy with the service from Alexanders. The quote was done quickly and professionally, and we cannot fault the team on the day. They were polite, careful and efficient. We would definitely recommend Alexanders even though they weren't the cheapest quote we received.

We moved from a 3 storey house last week, to a 3rd floor flat with no lift access. The wonderful team lead by Tomasz with the help of Mateusz and Darek were very proffessional and helpful with this difficult move. We are so grateful. Office staff also were very professional and we would highly recommend this company. Kristina and Stephen

Moved homes with Alexanders last week and they were absolutely fantastic! The crew were patient and it was hard work for them - many floors covered and it all went to perfection. They took the stress out of the whole move and came and collected all the cartons the next day.
Tomak (and his entire crew), Callie (the move manager) and Tony in Sales were all fantastic. Have no hesitation in recommending them.

Callie and Tony were great. Came to the house to inspect and put all instructions for the team in writing. Team was positive and hard working.

Very reliable and efficient removal company.
The teams for my 2 moves were great, hardworking, careful and very friendly and they went above and beyond to get a very big fridge into my new house, never giving up until it was in.

I used Alexanders for a recent move and would recommend them. They came out & reviewed what was to be moved & provided a helpful list. The office staff were very clear and helpful leading up to the move and never seemed to tire of my questions ( it's a stressful time with many unknowns that need clarifying!) The removals team were swift and efficient, very polite and accommodating.

We recently used Alexanders for our move, and the entire experience was nothing short of exceptional. This was not a straightforward relocation—it was a complex, multi-stage move that required careful coordination at every step. All possessions from a small house needed to be meticulously dismantled, packed, and moved into storage before we could proceed with the final stage of the move. Despite the challenges, the Alexanders team handled everything with remarkable professionalism and efficiency.

Savannah and Justyna were fantastic in managing our initial enquiry and arranging the survey, ensuring we had a tailored plan from the outset. Callie, our dedicated move manager, was instrumental in making sure every detail was accounted for, keeping us informed throughout and ensuring a seamless transition. Her organisation and clear communication made a potentially stressful process feel effortless.

The removal crew—John, Lukasz, Ryan, and Tomasz—were outstanding. They tackled the move with care, skill, and precision, carefully dismantling and packing everything to ensure it was safely transported into storage. Their attention to detail and problem-solving ability were invaluable in managing the logistical challenges of a move with so many moving parts. Throughout, they remained professional, hardworking, and friendly, making what could have been a daunting experience feel entirely manageable.

I cannot recommend Alexanders highly enough. If you need a moving company that truly goes above and beyond, particularly for a complex move, this is the team to trust!

Alexanders were great - it felt so bizarre just standing and watching as the team professionally came in, boxed everything up safely (literally every cup, glass, plate, bowl, picture frame, poster, etc was wrapped up), then pack it all into the vans.
On the other side, they unloaded everything exactly where I asked them to, they were very attentive, and put back together all our beds, sofas, etc without damage.
I would definitely recommend.

Contacting Alexanders was very easy and responses from them were accurate and speedy. On the day of removal I was kept informed of their arrival. The men could not have been more helpful, respectful of my property and reassuring all the time.
I would highly recommend this company.

So brilliant, they made moving day a breeze. The Alexander’s team incredibly helpful. From those in the office navigating multiple moving dates with us to the team on the ground…

we had a really stressful last few days and completed only the day before the move, yet the team in the office were always really kind and helpful with our last minute needs.

The packing/moving team was four guys. They were really efficient and careful; and were really quick when needed and then super patient when we had to wait for access to the next property. The whole team really went above and beyond - will def make a stressful time super easy.