We Buy Any Home Reviews 1,217

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciated the quick and easy service, highlighting the efficiency and clarity of the process. Consumers found the staff to be friendly, helpful, and professional, with several individuals being specifically commended for their support and communication throughout the sale. People also mentioned that the company kept them informed at every step, making the entire transaction smooth and stress-free. Customers seeking a fast property sale were generally satisfied with the response time and the overall service provided. However, opinions on pricing and initial contact experiences varied, indicating a lack of consensus among reviewers. Despite this, many reviewers would recommend the company, particularly for those needing a quick and hassle-free sale, even if it meant accepting a lower offer than market value.

Based on these reviews

Rated 4 out of 5 stars

We didn't want to sell as the offer was well under market value but the person who called us was polite, helpful and straight to the point. No issues.

Company replied

Rated 4 out of 5 stars
Invited

I would recommend We Buy Any Home to anyone looking for a fast sale of their property. The process was straight forward and particularly efficient during the final stages between survey and c... See more

Rated 4 out of 5 stars
Invited

Selling my Dad's home was not easy but Tom at WBAH was fantastic support and absolutely brilliant throughout. However my initial client liaison was appalling, not answering or returning calls or email... See more

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Rated 4 out of 5 stars
Invited

The process to move is quick and pretty straight forward, the handler/organiser Ryan was very helpful and always seemed to do what he could to help us with problems we faced on the way. The solicitors... See more

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Rated 5 out of 5 stars

Anand Mahajan was so helpful and honest. Explaining all options available to me and in the most polite manner. We need more agents like this.

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Rated 5 out of 5 stars

I have recently completed on my property with We Buy Any Homes. From start to finish it was extremely stress free. I was kept up to date with what was happening. This process was made only possible by... See more

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Rated 5 out of 5 stars

Chelsea Paterson and Thomas at we buy any home have been totally amazing ,they did the buying all the searches where done with precision and no mistakes where made . Completion was fast . It was an ab... See more

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Rated 5 out of 5 stars

I entered the process with some deliberation; reading reviews and looking around and We Buy Any Home came out on top. The process was well communicated and a fair price settled. There are two shin... See more

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Rated 5 out of 5 stars

Very helpful and explained all I needed to know , keeping things simple for me so I could understand the process. I am very happy and they have helped me make a potentially stressful situation a whol... See more

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Rated 5 out of 5 stars

Trying to sell my late brothers flat, and enquired with We Buy Any Home yesterday, spoke with Anand, who was extremely polite, efficient and helpful.

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Rated 5 out of 5 stars

Taylor and Ross were absolutely brilliant with handling the sale of my property from start to finish. It was a really stressful situation for me with tight deadlines and the pressure of a collapsing c... See more

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Rated 5 out of 5 stars

Very good experience with this company. My contact Taylor was extremely helpful went above and beyond to accommodate this transaction. I would highly recommend

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Rated 5 out of 5 stars

I recently contacted We Buy Any Home for a valuation of my rental property, which had been on the market for quite some time with little success. They offered a fair price, but what really stood out w... See more

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Rated 5 out of 5 stars

I had a great experience with We Buy and Home. I spoke to Joe, and he was incredibly honest and reasonable throughout the process. He didn’t try to pressure me into making a decision, and instead gave... See more

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Rated 5 out of 5 stars

I am 74 years old and recently had to move to a council complex that helps with mobility issues. Contacted We Buy any Homes to get a quick sale without any viewings and just wanted it done quickl... See more

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Rated 5 out of 5 stars

What I really appreciated during my conversations with Rosie, was how upfront and honest she was. She explained the process very clearly, demonstrated how they differ from their competitors and gave m... See more

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Rated 5 out of 5 stars

Although I couldn't sell my property at this time. Nathan's expertise and knowledge helped me guide the path I need to take. People often forget these are experts and they will always look for your... See more

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Rated 5 out of 5 stars

Looking for a quick sale due to our property no longer meeting our needs, we came across We Buy Any Home via an internet search. We were a bit dubious at first. However, we were talked through t... See more

Rated 5 out of 5 stars

I filled out a quick online form to see how much I could get for a quick house sale from this company. Within a couple of minutes the query was sent off and after a short wait I was contacted by a rep... See more

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Rated 5 out of 5 stars

Although not the amount we were looking for, it was explained well as to how they came to that amount, lady was very pleasant and wasn’t pushy at all. If you were happy with the amount and went ahead... See more

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Rated 5 out of 5 stars

I spoke with Miles who was very professional, friendly and helpful. He clarified the service and expected outcomes, timeframes and financial, if I was to engage their services. It provided clarity ext... See more

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Rated 5 out of 5 stars

Quick, slick, painless. Honestly one of the easiest transactions I have ever had, from start to finish. Very high quality service from Ross, such a nice chap who gets things done with no fuss. Highly... See more

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Rated 5 out of 5 stars

So I didn’t end up going with We Buy Any Home for family reasons, but I 100% would have. They were so considerate about the sale and really wanted to make sure their service was right for me. Never fe... See more

Rated 5 out of 5 stars

On my first call I had a very quick answer. The call taker was efficient and gave me an honest valuation. I had several questions and the information provided was spot on. There was no sales pressur... See more

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Rated 5 out of 5 stars

I had reached a point where I HAD to sell my house. The previous sale had fallen through and I was in a bad situation financially. WBAH made me an offer, and of course it is not the market value, but... See more

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Rated 5 out of 5 stars

The company in general and Ross in particular were unfailingly professional, friendly and helpful at every turn. They were clear in what they required me to provide and always available for queries. T... See more

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Rated 5 out of 5 stars

Very quick process, made all terms and conditions clear over the phone. Straight forward and no hidden terms like other companies. Highly recommend

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Rated 5 out of 5 stars

Quick way to sell a property. Obviously you get less money but you also have a lot less hassle and inconvenience. The valuation and survey was done quickly and money received in good time too

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Rated 5 out of 5 stars

Very professional and honest advice, Anand Mahajan was friendly, polite and helpful. Recommended.

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Rated 5 out of 5 stars
Invited

I have received an excellent service in very testing times. Although my sale was delayed because of covid I was kept fully informed every step of the way. I would like to give a special mention to Tom... See more

Rated 5 out of 5 stars

Was very sceptical at the beginning, but after quite a lengthy discussion I felt reassured. I unfortunately needed the funds to assist with Care for my father, so quite an emotional journey. Thankful... See more

Rated 5 out of 5 stars
Invited

I've never dealt with such lovely people, kept me informed every step of the way and nothing was too much bother. As this was a probate matter I feel they went the extra mile and one person who deserv... See more

Rated 5 out of 5 stars
Invited

I'd like to commend both Tom Hardcastle and Abby Martin for all the work they did helping sell my property. For reasons I don't want to go into, the sale was quite complicated and stressful. Both To... See more

Rated 5 out of 5 stars
Invited

Matt at We Buy Any Home was like my guardian angel. I had seen my dream property on the market and didn't want to lose it. I had been on the open market for 6 months with very little attention due to... See more

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Rated 5 out of 5 stars

The team who dealt with my purchase were very friendly and extremely professional. They kept me posted every step of the way, sometimes this was a call every day as there were difficulties with my sol... See more

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Rated 4 out of 5 stars
Invited

Bought my house for me. Took nearly two months and really cant believe it could ever take 7 days but it was all done so that I understood what was going on. Wasn't the best of offers (based on what... See more

Rated 5 out of 5 stars
Invited

A stressful situation made easy. Greg and Abby have both been very pleasant, helpful and professional in the dealings I've had with them. At no time has either been pushy and they have guided me th... See more

Rated 4 out of 5 stars
Invited

Decent service. The final offer was 8k under the initial offer but I expected that might happen as the house does need work. Can't fault them though as I was done & dusted inside 4 weeks which was wha... See more

Rated 4 out of 5 stars
Invited

I must admit I had my reservations about selling our very run down property via we buy any house following our marriage break up, but the whole process was much better than I expected. We knew w... See more

Rated 5 out of 5 stars
Invited

My sister and I inherited a property from our gran. It was in a bit of a run-down state and was just getting no interest through the local estate agency we were using. With it being miles away from wh... See more

Rated 3 out of 5 stars
Invited

After hearing rather scathing reviews we were reluctant to sell via a ‘Quick Sale’ company. However despite a much less than 80% of market value offer we did proceed and even with a few hiccu... See more

Rated 5 out of 5 stars
Invited

This was a very difficult time to progress matters, lockdown started slapbang in the middle of selling. However as lockdown started to ease, sale went through quickly. Abby, Matt, Tom and James very p... See more

Rated 5 out of 5 stars
Redirected

Great service - very helpful staff. From the onset of our enquiry to sell a relative’s property Jack explained WBAH’s terms of business and processes very clearly. Chloe and Abby were helpful through... See more

Rated 5 out of 5 stars
Invited

Greg and Abby where fantastic kept me informed throughout the whole process, they where honest and upfront. my property had been on the market for a while and I needed a quick sale, and they deliv... See more

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Rated 4 out of 5 stars
Invited

We had a property to sell in Fleetwood which we had inherited, but was a 2 hour plus drive away. The property needed modernising, which we hadn't got the time and money to do. Also the area was a... See more

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Rated 3 out of 5 stars

For us, this was a poorly explained process, aggressive when you query how it works, when you need to sign a contract, etc. Told me they pay between 80-90% or value. Explained they get 3 independent e... See more

Rated 3 out of 5 stars

Firstly, Chelsea & Tom are very helpful & aided the progress of the sale. Using WBAH solicitor also speeds up the sale. Of course sale is at 20% discount on market value, or at least on 3 local age... See more

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Company details

  1. Property Investment

Written by the company

We Buy Any Home is the UK's leading property buying company. You may have looked at other companies who claim to 'sell house fast', however, we are one of the only genuine cash house buyers around. We buy any house, in any condition and complete in a time frame that suits you. We Buy Any Home is owned and managed by property professionals with over 250 years' combined property experience and has helped over 3000 people in selling their property. You can see more at: https://www.webuyanyhome.com/our-company/ .

A fast, hassle-free house sale

Fed up of waiting? Get a guaranteed sale for your home

Fed up of waiting? Get a guaranteed sale for your home
Get in touch for a no-obligation cash offer on your home within 24 hours. If you accept our cash offer, we'll buy your home to a timescale of your choosing. Guaranteed.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 month


Rated 2 out of 5 stars

I had a terrible experience with this…

I had a terrible experience with this company. I was offered a figure that was satisfactory and a completion date that was good. After that it went downhill. Every week was a new figure and different completion dates. The leasehold director wasn't particularly forthcoming with the required documentation which didn't help. Even the lawyers seem to be getting fed up with it. Eventually we completed 6 weeks after the original date and 9 grand below the original offer. I was so stressed out with the whole thing it made me quite ill to be honest. Am just glad it's over and I'll never have to go through this again.

September 26, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for taking the time to share your experience, and we’re really sorry to hear how stressful the process was for you. That’s never the experience we want anyone to have.

Delays can sometimes happen with leasehold sales due to documentation and third-party involvement, but the shifting figures and completion dates you described should have been handled with much clearer communication and care. We’ll be reviewing what went wrong here to make sure it doesn’t happen again.

We’re genuinely sorry this caused you so much stress and appreciate you raising it so we can improve.

Rated 5 out of 5 stars

Great and honest customer service

Anand Mahajan was so helpful and honest. Explaining all options available to me and in the most polite manner. We need more agents like this.

October 17, 2025
Unprompted review
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Reply from We Buy Any Home

Thanks for the lovely review, we will pass this onto him!

Rated 5 out of 5 stars

Very good experience with this company

Very good experience with this company. My contact Taylor was extremely helpful went above and beyond to accommodate this transaction. I would highly recommend

October 15, 2025
Unprompted review
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Reply from We Buy Any Home

Thanks Andrea! We're really pleased to hear Taylor went above and beyond to help and that the whole experience was a positive one. We appreciate your recommendation.

Rated 5 out of 5 stars

Trying to sell my late brothers flat

Trying to sell my late brothers flat, and enquired with We Buy Any Home yesterday, spoke with Anand, who was extremely polite, efficient and helpful.

October 14, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for your kind words. We're so glad Anand was able to help and that you found the conversation polite and efficient.

Rated 1 out of 5 stars

I waited for their call...it never…

I waited for their call...it never came.

I challenged this and was told that a call hd been made.

I was by my landline and mobile for an hour covering their non existent call.

They later apparently left a message for me.

October 7, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for your feedback, and we’re really sorry for the inconvenience. We’ve investigated this, and occasionally our number can be blocked by certain phone providers, which may explain why the call didn’t come through. We’re sorry this wasn’t clear at the time and appreciate you bringing it to our attention.

Rated 5 out of 5 stars

Very helpful and explained all I needed…

Very helpful and explained all I needed to know , keeping things simple for me so I could understand the process.
I am very happy and they have helped me make a potentially stressful situation a whole lot easier .

September 30, 2025
Unprompted review
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Reply from We Buy Any Home

Thanks for the kind review. We're so glad everything was explained clearly and that the team helped make the process feel much easier for you.

Rated 5 out of 5 stars

I have recently completed on my…

I have recently completed on my property with We Buy Any Homes. From start to finish it was extremely stress free. I was kept up to date with what was happening. This process was made only possible by Taylor who was so supportive throughout my selling experience. Taylor was helpful, kind and reassuring. Thank you Taylor.

September 29, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for sharing your experience. We're delighted to hear the process felt stress free and that Taylor’s support made such a difference throughout your sale. We'll be sure to pass on your kind words to him.

Rated 5 out of 5 stars

Stress free ,hassle free ,giving you freedom wile they do all the work

Chelsea Paterson and Thomas at we buy any home have been totally amazing ,they did the buying all the searches where done with precision and no mistakes where made . Completion was fast . It was an absolute pleasure talking with Chelsea and Thomas giving us the confidence we needed . I would recommend these people to help with your neads . Thank you .

September 26, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for the lovely review. We're so pleased Chelsea and Thomas gave you the confidence and support you needed and that everything went through quickly and smoothly. We'll make sure your kind words are passed on to them.

Rated 2 out of 5 stars

THIEVES

Absolute scam! Stay away unless you want to give them your house for almost free!!! The offer of 80-85% market value and a fast sale is a scam!
Made an offer significantly below market value, then revised their offer to another significant drop that was utterly appalling, and then wanted to do a survey, no doubt to try and eventually get the property for free! They are also extremely slow at processing anything. What an absolute scam! Awful stay away. If I could rate less I would scum

September 26, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for your feedback, and we’re sorry to hear how strongly you feel about your experience. Our service is not for everyone, as we typically buy at up to 85% of market value in exchange for a guaranteed, fast sale with no fees to pay. Sometimes an initial offer may need to be revised after valuations or underwriting checks, but this should always be explained clearly and handled with transparency.

Rated 5 out of 5 stars

Very good two-way communication

Very good two-way communication, very efficient, friendly service, everything explained with transparency.

September 22, 2025
Unprompted review
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Reply from We Buy Any Home

Thanks Diane! Efficiency and transparency are exactly what we aim for.

Rated 5 out of 5 stars

It worked for me !

I had reached a point where I HAD to sell my house. The previous sale had fallen through and I was in a bad situation financially. WBAH made me an offer, and of course it is not the market value, but I could work with the money offered. It all worked very well and the people I spoke to ( Tom and Chelsea) were both very pleasant and I could call them for any help I needed. It went through fairly quickly and everything is done online. I can reccomend WBAH. They made me feel they cared and wanted to help. If you have a property that you need to sell quickly contact them. Remember they’re no estate agent or solicitor fees, it’s all included.

September 16, 2025
Unprompted review
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Reply from We Buy Any Home

It means a lot to hear your kind feedback. We’re really pleased the process worked smoothly for you at such a difficult time. Tom and Chelsea will be delighted to know their support and regular help made things easier along the way. Knowing you felt cared for and able to pick up the phone whenever you needed is exactly what we aim for.

Rated 1 out of 5 stars

A poor show

Contacted by a rep of this company after an online enquiry. I gave a true appraisal of the property and received a fair appraisal in return. I explained a fast sale was needed and was told under 'option 2' where the property is marketed to investors, that 51 days was still the longest sale. Followed the reps advice re paperwork and then found he had gone on holiday with no notice, and number left wasn't answered. When he did get in touch it was to say price was actually much lower than quoted. In hindsight, the whole experience was far from acceptable and felt like an unprofessional agenda. Weeks wasted resulting in deposited money in jeopardy.

August 26, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for your review, and we are sorry to hear about your experience. We understand how frustrating it must have been to feel let down by both the communication and the change in offer.

To clarify, our “option 2” service involves marketing to investors, which can sometimes take longer than expected and is dependent on interest and valuations received. That said, you should never be left without clear updates, and we apologise if our communication fell short in your case.

We’ll be reviewing this feedback with the team to ensure situations like this are handled more professionally in future.

Rated 1 out of 5 stars

The process is very unclear online and…

The process is very unclear online and very different from reality.
We waited 15 days for desktop valuations to come into them. A surveyor was sent to measure and check property but not to place a value on it.
Even after me sending all my valuations received they compared to extremely different properties.
They came in at less than 40% of market value and not the initial 72% offered
I would think twice.
Literally left it to the promised completion day to throw this curveball.

September 11, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for sharing your experience, and we’re sorry to hear how disappointing and unclear the process felt for you. Our offers are always subject to independent valuations and underwriting checks, which can sometimes mean the final figure is lower than the initial guide. That said, this should be explained clearly and never come as a last-minute surprise.

We’ll review your case internally to understand what went wrong and to make sure our communication is clearer and more consistent moving forward.

Rated 5 out of 5 stars

No stress & good value

Taylor and Ross were absolutely brilliant with handling the sale of my property from start to finish. It was a really stressful situation for me with tight deadlines and the pressure of a collapsing chain. They were both so friendly and reassuring, great communication with regular clear updates. Very grateful for the service I have received, Taylor and Ross you are both stars! Thank you for everything.

August 29, 2025
Unprompted review
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Reply from We Buy Any Home

Thanks so much for the wonderful review. We're really glad Taylor and Ross were able to guide you through a stressful situation with clear updates and plenty of support. We will be sure to share your kind words with them, they will be delighted to hear it.

Rated 1 out of 5 stars

Avoid this company

Avoid this company - they have put a charge on my property and are blocking me selling elsewhere unless i pay them £950. This company is an absolute disgrace. Made me offer, reduced their price without a survey. I have agreed a sale elsewhere and now this can't complete because off their charge. Complete Cow Boys. AVOID AVOID AVOID

I was made an offer which I clarified i would use as a back up as i had better offers elsewhere but through reading bad reviews wanted to keep my options open

This company offered me £440k
Reduced it to £425k then reduced it again to £400k all without a servey

September 1, 2025
Unprompted review
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Reply from We Buy Any Home

Hi Gary, thank you for your review.

For clarity, you did agree to proceed with our second offer, but as part of any property sale we are legally required to complete anti–money laundering checks.

When you declined these, we were unable to move forward with the purchase, and as the contract had already been signed, a withdrawal fee was applied, which is outlined at the start of the agreement.
We appreciate this has been a frustrating experience, but these checks are a legal requirement for all buyers and sellers, not just ourselves.

Rated 1 out of 5 stars

Complete waste of time. Save yourself the time.

Complete waste of time.

Initial valuation from 3 separate estate agents: 375-400k
Initial Offer: £319k (that we accepted even at a huge loss because we needed to sell quickly)
Offer: £259,000

This is not a case of we think our house is worth x but it's worth less. This is not us trying to recover the money we put into the house (420k+ with premium wren kitchen, solar panels, battery, ev charger, etc). This is us having accepted that if estate agents valued us at 375k, we would get 319k.

We were pressed to get an evaluation quickly as we were looking at a bridging loan that needed an answer as an alternative - Multiple phone calls later with really friendly staff - to their credit - this is the offer they said they would be able to give us.

Initially they said, up or down we would match 85% value. Then they came back and said, we never said we give 85% - it's "up to" 85.

They then said we can't do 85% because we have to consider stamp duty, etc. The lowest valuation was 340 (from someone who said they sold a house here 2 years ago). I do not know where they pluck their figures from.

At the end of the day, I made the mistake in thinking they would give us an honest 85% quote based on returned quotes. Based on valuation letters of £375k - £400k, I would assume we could not be valued at less than £360k and therefore, get less than £310k.

If you are stuck between this and paying a fee so that all your eggs aren't in 1 basket. Pay the fee. Do not rely on these guys. I'm sure if we went further they may have tried to reduced the quote further as many different reviews suggest.

I take nothing away from the fact that Nathan, Taylor and Aleksandra were all pleasant on the phone. The company itself operates to deceive you.

August 21, 2025
Unprompted review
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Reply from We Buy Any Home

Thank you for your review. We’re sorry to hear you were unhappy with the outcome.

For clarity, our service provides a guaranteed, fast sale at up to 85% of market value. The final offer depends on independent valuations, market data, and underwriting checks, which sometimes mean the figure is lower than expected. We’ve also reminded our team to make sure this is always explained clearly at the start.

In your case, we worked quickly given the tight auction deadline, arranging media and valuations within 48 hours. The final offer reflected feedback from local agents and our underwriters. Factors included the property’s location, where crime data suggested higher-than-average activity, the view that the property had been purchased and renovated above what the market would usually return, and the lack of comparable sales at the higher figures provided. At those levels, it would have been competing with larger detached homes in stronger locations, which made those valuations difficult to support.

We do appreciate your kind words about the team members you dealt with. In the end, it seems our service just wasn’t the right fit, particularly as you were understandably hoping for a figure much closer to full market value while also needing a very fast sale.

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