Andrew Dudley-Smith

United Kingdom

Reviews

Review of We Buy Any Home

Rated 1 out of 5 stars

I waited for their call...it never…

I waited for their call...it never came.

I challenged this and was told that a call hd been made.

I was by my landline and mobile for an hour covering their non existent call.

They later apparently left a message for me.

October 7, 2025
Unprompted review

Reply from We Buy Any Home

Thank you for your feedback, and we’re really sorry for the inconvenience. We’ve investigated this, and occasionally our number can be blocked by certain phone providers, which may explain why the call didn’t come through. We’re sorry this wasn’t clear at the time and appreciate you bringing it to our attention.

Review of Mac Store UK

Review of Currys

Review of Octopus Energy

Rated 3 out of 5 stars

My experience with Octopus is minimal

My experience with Octopus is minimal. I was an Eon customer and have moved to Outfox the Market. During this transfer a error was made in transferring meter details. Octopus were unhelpful at the outset. OFT proved very helpful providing new details to Octopus.

I have liaised throughout with Malwina at Octopus and once she had come to realise that there was actually a problem she has proved efficient in keeping me up to date.

I would still recommend people to transfer to OTM.. they have had a bad press from time to time but I have had an account with them for several years and have never complained about their service or charges.

May 26, 2020
Unprompted review

Reply from Octopus Energy

Hello William,

Thank you for taking the time to speak with me today.

I would like to again apologise that this SMART meter fitting was not arranged for you before the lockdown, and i am sorry that this has also delayed the fitting for you.

As advised, whilst we are still in the lock down, we are unable to fit any SMART meters, however as soon as we are able to send out our engineers again we will be able to arrange this for you as soon as possible.

In the meantime, if there is anything further we can assist you with, please do not hesitate to reach out to us.

Kind Regards,
Ben Tomes
Team Leader