Watches of Mayfair Reviews 1,476

Had a great buying experience with WOM. Purchased an Omega Seamaster Aqua Terra. Had a lot of initial discussion over Whatsapp with Matt, who is very knowledgable and patient with my many question... See more

Have to admit I was a bit hesitant to buy a high end piece online but having done some research I pulled the trigger. Matt contacted me very soon after the purchase to confirm delivery and he then sen... See more

Sourced a Panerai Submersible Luna Rossa through WOM. The manager Matthew Brown was a pleasure to deal with. Unfortunately the one example available from his suppliers was sold just before he too... See more

Bought a TAG Heuer from WOM, delivered as described, genuine, and was able to register for the TAG 5-year warranty without any issues. Thank you to all at WOM.

This was my first purchase from Watches of Mayfair. They were offering a fairly difficult to find timepiece at a very reasonable price. Having found the item via google search, I was a little sceptica... See more

Brilliant service and price. Communication with WOM is very good and they are very patient, im not easy to deal with, however i bought the watch and it turned up the next day, everything was as it sh... See more

Sourced the watch I wanted quickly. Friendly telephone operative who dealt with queries positively. Watch arrived when expected and was well packaged. Would definitely use again. Thanks.

I was out of the country on holiday when I saw the watch at a great price. I was having trouble with the payment going through with being away and Matt got hold of me the next morning and helped me th... See more

Excellent service from start to Finish! WoM really highlights the difference between a real store of people who are passionate about watches versus a nameless online site where you can't contact a re... See more

Superb experience. Spent some time deciding on my watch with several visits, calls and WhatsApp conversation with Matt. He is super knowledgable, patient and In no way pushing a sale. Great value for... See more

I have spent the last 18 months trying to source my latest purchase, a Grand Seiko Tentagraph. I wish I had visited Watches of Mayfair first as the level of service and quality of product experienced,... See more

Quite simply a wonderful company to deal with. I bought two Grand Seiko watches from them and dealt with Matthew and Emma. The watches are authentically supplied to them by official Grand Seiko de... See more

I had an excellent buying experience with Watches of Mayfair. The entire process was conducted online. Both Emma and Matthew answered all my questions fully and quickly. The watch was in-stock and wa... See more

A totally professional approach. Communication was excellent throughout and what I really appreciated is that Matt always followed through on everything he'd written or said, without delay. When I wan... See more

Great service, ordered the watch from Switzerland and kept me informed of its arrival and dispatch information. Arrived about 2 weeks earlier than expected and was just what I wanted.

First time buying from watches of Mayfair but won’t be the last , fantastic customer service experience and delivery date was fulfilled. The watch (tag heur formula 1 with rubber strap) was best p... See more

Excellent customer service from Watches of Mayfair. After some initial email correspondence with Matthew to help narrow down my watch choice, with some helpful suggestions from him of other watches t... See more

Offer price was exceptional. It took a week or so to arrive but I wasn't concerned. Even got a telephone call to tell me they were posting that particular day. When it did arrive it was as described w... See more

Excellent service from enquiry to purchase, Matt was brilliant, very personable and listened to what we wanted and met our requirements exactly. Physical store exquisite and boutique and the va... See more

I recently purchased an Omega Speedmaster Professional Moonwatch from Watches of Mayfair. Normally I would have gone to an Omega Boutique but found these guys by chance and, competitive price (17% dis... See more

Great experience sourcing my watch. I was looking everywhere for this particular Longines model and they were the only ones who had it and I paid almost £500 less than cost price. The service was... See more

First time I ordered this authentic Montblanc watch from Watches of Mayfair. It has been a few weeks now and is very accurate unlike those ones from the grey market running either fast or slow. The w... See more

Purchased a doxa watch off, company. Found service excellent. They did not rush into sale. Very helpful with questions asked. Watch delivered on time. Excellent savings on purchase

Enquired and then purchased a Breguet 5817 from WOM. Matt’s description of the watch as new and unused was spot on. Matt provided responses and information that was requested in a timely manner. I wou... See more

Excellent service from start to finish. Process for procurement of the watch clearly explained and correspondence given throughout. Staff went out of their way to ensure my watch would be delivered at... See more

Overall very good service excellent value and very responsive sales team (Matthew). However due to supply issues the piece was late arriving. Matthew kept us regularly updated and this issue was out... See more

I found Watches for Mayfair online and having seen so many good reviews I thought I'd give them a try. I found their website excellent, almost too much choice really, lol. Placed my order on a Sunday.... See more

Great service and communication with Anton and Emma from start to finish! And a very happy son on his 21st Birthday, thoroughly recommend Watches of Mayfair!

Very personal service from the company. I purchased online and was not expecting the phone call I received to confirm preferences for dispatch etc. Everything sorted smoothly and watch arrived the d... See more

I bought a 37mm blue Longines Spirit from WOM at a price better I think than anywhere in the country. I dealt with Matt Brown who maybe a little disconcertingly first contacted me as soon as I went on... See more

First class service and advice. Not rushed into sale. Always helpful when asking questions. Really good value. Watch came boxed with all papers

Tag Heuer released an European-only reference that I really wanted to Mayfair was able to find one for me and ship to the United States.

This is the first time using Watches of Mayfair. Chose them due to strong reviews and pricing. Matt was very helpful. I really enjoyed our discussions, choice and final purchase. It should be fun choo... See more

I bought a watch for my sons birthday and was so impressed with the service from Watches of Mayfair that when I was choosing a watch for a BIG birthday coming up for me I pointed my wife in that direc... See more

Excellent Service and Communication. They sourced a watch I was looking for (it was a discontinuied model) and posted it to me. Well packaged and good communication throughout. A good price too!!

I purchased a brand new Omega Seamaster Aqua Terra from Watches of Mayfair. The watch was quickly dispatched from London to San Francisco. The watch arrived promptly and the box was neatly gift wrappe... See more

First class service from start to finish with Stephen. My timepiece was slightly delayed due to COVID-19 messing with production, delivery etc, but when asked via email on the eta, Stephen got st... See more

My order was placed at a very inopportune time during the onset of the COVID-19 outbreak in Europe when the situation was escalating by the day and the hour. I am grateful that Watches of Mayfair an... See more

Buying my latest watch from WoM was the most pleasant (watch buying :-) experience I’ve had in a long time. The watch was made available on time, was exactly as described and perfect in every way.... See more

Everything was perfect. I have been contacted as soon as I entered my order and have been informed that the specific model I wanted was not available. They offered me a variant at the same price even... See more

The best you can about any service provider is that it fully meets your expectations. It was the case with this company. The watches were delivered in time on agreed discounted price. They even slig... See more

I've ordered a Grand Seiko Spring Drive watch with Watches of Mayfair against a competitive pricing. Communication was quick, clear and extensive and they delivered earlier then initially expected. Th... See more

Roman and the team really did an excellent job. Fast responses to all my questions. And the watch came to me much quicker than I anticipated. Picked up the watch from their offices on the day agree... See more

I ordered a Grand Seiko watch from Watches of Mayfair at a substantial discount over RRP. The watch I received within 3 days was Brand New (still had all factory stickers) from a European Authoriz... See more

Couldn't be happier! Excellent customer support through the whole procedure! From my first request, during the order/payment and finally fast reply on a question after I received the watch. Rapid ship... See more

Excellent experience, had been in contact with a number of dealers as knew what I wanted. Was a little nervous as not an AD. Responsive and helpful across the whole process. Once ordered kep... See more

I purchased an IWC Aquatimer, Chrono, Jacques Yves Cousteau from Watches of Mayfair. I dealt with Marianna in the main and I found her to be very informative about the watch and the process of... See more

A lot cheaper than competitors, but have to wait for the watch to ship from manufacturers, so not next day delivery which is understandable. They sent the package to the wrong address, despite constan... See more

Anton provided the absolutely BEST CUSTOMER CARE I have received in my lifetime. He is polite, responds in a more than timely fashion, and promptly answered the many questions I had. I live in the U... See more

I ordered a Longines Spirit from the Watches of Mayfair online shop and am very happy with the overall experience. Good selection on the homepage, really good price for this watch and it arrived in... See more