The car wash itself is actually quite okay - but it’s not okay with a huge amount of downtime when you pay a monthly fee for availability. Our local wash have had either one or two (out of two!) lanes... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
A bit confusing at the initial screen selection. It felt like it didn't added enough soap on the car also the user is not informed on the steps that the washing program is undertaken. An info screen m... See more
Company replied
Wash World offers the convenience of washing your car anytime, which is great, but there's too much detergent left on the car after washing. Overall, it's decent.
Company replied
You tell us to prewash using your buckets, water and soap. Where is the soap. (Holbaek). Lots of times the soap is also missing in the car-wash.
Company replied
Verified
I need to ensure that the company activates the mobile app so that users can check if the car wash is active. It's essential to have this feature to prevent instances where I arrive, but the wash isn'... See more
Company replied
Verified
1 out of 4 rooms were out of order and I had to wait 15 minutes to wash. This is always the situation in that location. Never had all room operating. Not to forget the drying room that operated for... See more
Company replied
Verified
I’ve been using Washworld for a while now, and honestly, it’s the best car wash I’ve tried. Everything is super easy—just drive in, let the system do its magic, and drive out with a sparkling clean ca... See more
Company replied
Just drove 9km to Wash World in Farum. Only 1 wash hall working AGAIN!!!! The queue is down the street. Wash World…… maintain your machines. It’s so frustrating to pay a monthly fee for a service we... See more
Company replied
Verified
Mine is a basic wash subscription. The wash was excellent but the blower could not drain the water from car. There was ample of water dripping when I came out of the wash floor.
Company replied
Verified
I am happy, it was easy and effective vask. i am satisfied and like to go again and i feel its worth for the money i pay . I am happy, it was easy and effective vask. i am satisfied and like to go ag... See more
Company replied
Verified
Hello, excellent company, and I asked for a price change of 100 kronor, I returned an old price of 219 and I can not pay, can you help me? Thank you.
Company replied
Verified
The car washes very clean but it does not dry perfectly as expected
Company replied
Verified
Risskov machines are oftentimes out of order. The drying in both machines is super deficient
Company replied
Verified
My car was washed perfectly and very clean but it does not dry perfectly
Company replied
Verified
Washed well but dried wasn't well
Company replied
Verified
2 out of 3 self-wash stations did not work. I had to drive through a brush machine
Company replied
Verified
Just one station in my city and not in the center of the city
Company replied
Verified
Amazing service for car wash
Company replied
Verified
Tak for din service, super🫶
Company replied
Verified
As expected. Everything fine.
Company replied
Verified
Fast track and effective cleaning
Company replied
Verified
Rimelig ventetid, og ren bil.
Company replied
Verified
I am paying for premium gold package. The back of the car is never clean and the cars is never dry. I think the fan is moving too fast. Maybe you should change some settings. Also I think you have rea... See more
Company replied
Poor Kundeservice. Really disappointed. We bought a new car,My wife mistakenly entered the wrong last 2 digits of Number plate, i sent an email 5 days back requesting them to change (i can not chan... See more
Company replied
Had some questions. Asked them on FB page via private message and they replied back and helped. Got my membership, 1 hour later at 9pm I was at herlev, and had to wait 5 minutes and got my turn. Overa... See more
I am english and Live in Denmark. I found the Washworld Subscription easy to use and makes a decent job of cleaning the car. I only have the basis pack but it gives the option to upgrade my wash for... See more
Verified
It is good, but I just wish that they dried the car better. Or at least if you could pay for some extra drying, if you desire to have your car completely dry when you go out out of the wash. If you gu... See more
You should expect +month wait from costumer service, even for simple request before they even start looking into it. Cannot speak for the wash quality as the I never got to that part. The wash wen... See more
Verified
I have washed my car with the cheapest wash and the washing was not good at all. Dryer was next to nothing. I didn’t use any cloth to dry the car afterwards so my car had water spots all over. Unfortu... See more
Verified
Awesome.... 4.9 out of 5 Stars... :-) 0.1 less.. due to the drying (i feel that the drying isn't working as it should be) . It would be nice, If you could improvise the drying option. Else I give 1... See more
Verified
Very fast cleaning, but if you want the best wash you need to upgrade your abonament to PREMIUM PLUS. The wash time it's to fast, but I think it's OK for the price and if you are also in a hurry!😁
Verified
Always good
Company replied
Verified
Super koncept
Company replied
Verified
Super god vaskehal
Company replied
I am trying to change my monthly payments and I did changed my car too late don't know how should look do it would you please call me at this #45-22578999 I appreciate it thanks.
Verified
Vasker ikke godt
Company replied
Verified
Virker bare godt
Company replied
Verified
All good and super to the cost
Company replied
Invited
The price and the location is really good. The dry system, however, in basic plan not working well and results in not being clean totally.
Verified
Not all the machines are the same, i pay for premium plus but depending on where i go they giving a diffrent wash.
Verified
Cheap and quick. It is a fair price if one washes the car every week. The number plate system is working nice.
Invited
Har kun rosende ord til Wash World alt Som er lovet holder stik. Flot vask og ingen vente tid.
Invited
Excellent car wash. Can be more valueable if støvsuger facility is also added.
Verified
Super god ide med at bilen vaskes og så kører frem til Tørring ..
Wash World konceptet er fantastisk + en fast pris om måneden.
Invited
Best place and way to wash your car and same time relax in your car.
Company replied
Good service and prices. I have been member for many years now.
Invited
Dejligt nemt at kommer til og great value for money
Company replied
Company details
Written by the company
Vask så ofte du vil fra kun 139 kr./md. hos Wash World. Med ubegrænset bilvask får du fleksibiliteten til at vaske så ofte du vil, når du vil - til en fast lav pris. Vi tilbyder fem forskellige medlemskaber og mere end 140 vaskehaller rundt om i Danmark. Vores enkeltvask er perfekt til dig, der kun vasker bilen en gang imellem. Her skal du ikke registrere eller tilmelde dig som medlem, men bare betale for din bilvask ved vaskehallens terminal.
Wash World
Written by the company
- Kvalitet!
- Vi anvender markedets førende vaskemaskiner, der sikrer dig et flot vaskeresultat igen og igen. Vores vand er specielt behandlet for at undgå kalkpletter, og vores børster er specielt udviklet til at beskytte din bil!
- Ingen overflødig ventetid!
- Vi har minimeret ventetiden omkring vaskehallen, ved at effektivisere betalingsprocessen og maskinerne. Herudover har vi øget sikkerheden i hallen, så du kan blive i bilen under vask. På denne måde kommer du hurtigt igang og afsted igen!
- Ubegrænset bilvask!
- Køb medlemskab med ubegrænset bilvask fra kun 69 kr/md, og vask bilen lige så ofte du vil!
- Miljørigtig bilvask!
- Vi har markedets førende og svanemærkede biologiske vandrens. Det reducerer vandforbruget med 85%, så du kan vaske din bil med ren samvittighed.
- Ingen binding
- Du skal blot opsige dit medlemskab senest d. 19 i måneden, for at blive opsagt pr. udgangen af samme måned.
- Billig enkeltvask
- Køb enkeltvask fra kun 39 kr. pr. vask.
Contact info
Denmark
- washworld.dk
3.3
Average
19K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
Verified
Washed well but dried wasn't well
February 23, 2025
Reply from Wash World
Hej Aamir,
Thanks so much for your feedback! I'm really glad to hear the wash met your expectations, but I’m sorry the drying didn’t quite do the same. For any quality concerns like this, please visit the Help section on our website and reach out to customer service—I’ll be happy to assist you further from there. Hope to see you again soon!
De bedste hilsner,
Imran
Verified
Easy and efficiant
July 12, 2025
Reply from Wash World
Hi Darryl,
Thank you so much for your review!
I'm glad to hear you find our services easy and efficient.
We're looking forward to seeing you again!
Best regards,
Sophie Wash World
Verified
Reply from Wash World
Hi
Thank you so much for your great review and the 5 stars 🌟
We’re happy to hear that everything was good and that you’re satisfied with the value. We look forward to welcoming you back for your next car wash!
Best regards
Ammar
Verified
Reply from Wash World
Hi,
Thank you so much for your great review!
I'm really happy to hear that you’re satisfied with our car wash service 😊
Best regards
Sophie Wash World
Verified
Reply from Wash World
Hi
Thank you so much for the great rating! We're happy to hear that you're consistently satisfied. 😊
Best regards
Martin
Verified
Risskov machines are oftentimes out of…
Risskov machines are oftentimes out of order. The drying in both machines is super deficient
June 22, 2025
Reply from Wash World
Hi José
Thank you for your review and for bringing the issues in Risskov to our attention. The machines should of course not be out of order frequently, and we're sorry to hear that the drying does not meet the quality you expect.
We continuously monitor the performance of our wash locations, and we'll forward your feedback to the relevant technicians so they can keep a closer eye on the equipment in Risskov.
If you experience specific issues, you're always welcome to contact our customer service directly – we're here to help as quickly as possible.
Best regards
Martin
Verified
Reply from Wash World
Thank you for your review and the 4 stars!
We’re happy to hear that things usually work well – and if you ever experience anything that could be improved, you're very welcome to reach out to us [here](https://www.washworld.dk/hjaelp). We’d love to hear from you.
Best regards
Ammar
Don’t use the self washing service and…
Don’t use the self washing service and new terminal , first of all I’ve tried using my profile as their customer so I can end my payment from there when I’m done with washing , I’ve tried logging in my profile and it said wrong email addresses or password, I’ve tried resetting my password and the email I’ve received from them was just opening a new logging page ! So there was that” new option” of their “new terminal “ which was saying if you are not a customer you can use your bank card to pay amount of 120dkk which it’s going to be reserved and if you are done washing less then 20 minutes the rest of the amount will be refunded! I’ve washed my car in about 10 mins , I’ve tried to use the button beside which were saying in Danish end “End of payment “ nothing happened and in the end I was charged 120 dkk for 10 minutes washing! Do not use it it’s a scam try to avoid it ! NOT RECOMMENDING AT ALL !
June 13, 2025
Unprompted review
Reply from Wash World
Hi! I'm really sorry to hear about your experience with the self-service wash and the payment process. That sounds frustrating, especially when you tried multiple times to log in and end the wash as described.
I'd love to help get this sorted for you. Please reach out to our customer service team via the *Help* section on our website, so we can investigate your case and make things right. If anything like this happens again, and you're at the wash location, please use the emergency phone right away we're always here to assist on the spot with technical issues.
Thanks for taking the time to share your feedback.
Best regards,
Aden
Verified
Reply from Wash World
Hi Emilian,
Thank you so much for your great review – we’re happy to hear that you found the wash both fast and effective! 🚗💨
We look forward to welcoming you back again soon.
Best regards
Sophie Wash World
Verified
1 out of 4 rooms were out of order and…
1 out of 4 rooms were out of order and I had to wait 15 minutes to wash.
This is always the situation in that location. Never had all room operating.
Not to forget the drying room that operated for only 1 month and never again and it is kept closed all the time
June 2, 2025
Reply from Wash World
Hi Rami
Thank you for your feedback – and we’re sorry to hear about your recurring experience with limited availability at your local wash station.
We understand how frustrating it is to have to wait, especially when not all bays are operating. Our goal is to ensure all wash rooms are in service as much as possible, and your comment highlights something we need to take a closer look at.
Regarding the drying room – it’s true that it has been closed for a period, and we recognise the inconvenience this may have caused. We’ve forwarded your feedback to our technical team for further review of the setup at this specific location.
Thank you again for sharing your experience – it helps us improve.
Best regards
Benjamin
Verified
Great experience
May 3, 2025
Reply from Wash World
Hi Mohatasim.
Thanks so much for your 4-star review! I'm really glad to hear you had a great experience. If there's anything we could do to make it a full 5 stars next time, I’d love to hear your thoughts — we're always looking to improve!
Best regards,
Aden
Verified
The wash machine stopped half way…
The wash machine stopped half way through the drying cycle and so I had to reverse my car out due to the machine was half hanging over my car and so blocking my exit…
May 2, 2025
Reply from Wash World
Hi Gary,
I'm really sorry to hear about the issue you experienced – that must have been both frustrating and stressful. When something like this happens during the wash, the best thing to do is use the emergency phone on site, so we can assist you immediately and safely resolve the situation.
For now, I’d love to help make this right. Please reach out to our customer service via the Help section on our website with the details of the incident (location, date, and time), and I’ll make sure it’s looked into.
Thanks for letting us know – we truly want every wash to be a smooth experience.
Best regards,
Benjamin
Verified
Just one station in my city and not in…
Just one station in my city and not in the center of the city
April 27, 2025
Reply from Wash World
Hi Ahmad,
Thank you for your feedback. I completely understand that it's frustrating when there's only one station available and it's not centrally located. We're always working to improve accessibility, so your input is truly appreciated.
If you ever have questions or need help with anything else, feel free to reach out through the Help section on our website – I'm happy to assist! 🚗📍
Best regards
Sophie Wash World
Verified
nemlig og besde
I am happy, it was easy and effective vask. i am satisfied and like to go again and i feel its worth for the money i pay .
I am happy, it was easy and effective vask. i am satisfied and like to go again and i feel its worth for the money i pay
April 21, 2025
Reply from Wash World
Hi Karthikeyan
Thank you so much for the kind words and the four stars – we’re really glad to hear that you found the wash easy, effective, and worth the money.
We look forward to welcoming you back again soon!
Best regards
Benjamin
Verified
Top notch wash quality…
I’ve been using Washworld for a while now, and honestly, it’s the best car wash I’ve tried. Everything is super easy—just drive in, let the system do its magic, and drive out with a sparkling clean car. I love how fast it is, Plus, the wash quality is top-notch every single time. Definitely my go-to from now on!
April 22, 2025
Reply from Wash World
Hi Shunil
Wow – thank you so much for the amazing review and the five stars! We're thrilled to hear that you're enjoying both the quality and the convenience of our service.
It means a lot to us to be your go-to car wash, and we look forward to giving your car that sparkling clean shine again soon.
Best regards
Benjamin
No pressure since weeks and it's never…
No pressure since weeks and it's never filled with materials, you just use water.
Horrible service.
April 16, 2025
Unprompted review
Reply from Wash World
Hello Peter,
Thank you for your review – I'm truly sorry to hear about your disappointing experience.
It sounds like the wash station hasn’t been performing as it should, and that’s absolutely not the experience we want you to have. I’d really like to help resolve this, so I encourage you to reach out through the "Help" section on our website, where our customer service team can look into the issue and follow up with you.
We appreciate you taking the time to share your feedback, and we hope to have the chance to provide you with a much better visit in the future.
Best regards,
Yahya
Verified
Reply from Wash World
Hej Andrea,
Tusind tak for de flotte stjerner – det sætter jeg stor pris på!
De bedste hilsner
Benjamin
The car wash itself is actually quite…
The car wash itself is actually quite okay - but it’s not okay with a huge amount of downtime when you pay a monthly fee for availability. Our local wash have had either one or two (out of two!) lanes out of service several times last month. After a few fruitless attempts to have my car washed (even their chatbot said one lane was open when it wasn’t) I have cancelled membership for two cars. I’ll probably still use their service, and pay per actual wash instead of a service not provided.
March 28, 2025
Unprompted review
Reply from Wash World
Hi!
Thank you for taking the time to share your experience – we completely understand your frustration with the downtime, especially when you're paying for a membership that relies on consistent availability. We’re truly sorry that your local wash has had recurring issues, and we’re working hard to reduce downtime by upgrading equipment and adding more technicians across locations.
If you’d like us to look into your local wash specifically or provide further assistance, you’re always welcome to reach out to our customer service team at kundeservice@washworld.dk.
Best regards
Moiez from Wash World
Verified
Reply from Wash World
Hi Oleksandr,
Thank you for your 5-star review! We're glad to hear you’re happy with our prices and fast service. We appreciate your support and look forward to seeing you again!
Best regards,
Sophie Wash World
Verified
Reply from Wash World
Hi Dorin,
Thank you for your review!
It's great to hear that you experienced a good wash - we're looking forward to welcoming you again!
Best regards,
Sophie Wash World
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