Universal Containers Reviews 118

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the helpfulness, knowledge, and efficiency of the staff. Consumers appreciate the smooth and stress-free process, from initial inquiry to final delivery. People also mention competitive pricing and the high quality of the containers. Consumers express satisfaction with the delivery service and the condition of the containers. Reviewers specifically commend the customer service, noting the responsiveness and proactive communication. People highlight the ease of ordering and the speed of dispatch. Overall, customers highly recommend this company for its excellent service, competitive prices, and high-quality products.

Based on these reviews

Rated 5 out of 5 stars

Needed a container for additional storage so I contacted Cole who sorted everything out without any issues whatsoever! He gave me a great price and arranged delivery! Cheers Cole.

Rated 5 out of 5 stars

Very impressed with the quick and efficient service provided by Colin Redmond from the sales department when dealing with a very specific request. Colin not only sourced the item we required, but also... See more

Company replied

Rated 5 out of 5 stars

Contacted universal containers for a quote on a 10ft container. I made a phone call once the quote was received, everything was discussed and planned. I am Really happy with the service and would high... See more

Rated 5 out of 5 stars

This company has gone above and beyond from enquiring about there products to helping us with what would we need for our group container .. there service and help been fantastic and there containers a... See more

Company replied

Rated 5 out of 5 stars

Universal Containers have been fantastic. From initial phone call to delivery of 2x 20’ Containers, Colin was very friendly, helpful and accommodating. We couldn’t recommend them highly enough. Th... See more

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Rated 5 out of 5 stars

Excellent service from this company. I placed an order that I needed urgently, and they delivered without any hassle. Communication was quick and clear, the whole process was straightforward, and the... See more

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Rated 5 out of 5 stars

Cole sorted my order out, it's was done quick, received it quick and it's a proper container lock, it's a heavy bit of steel . Would definitely use again and the free padlock is class. Thanks

Rated 5 out of 5 stars

Cole was very helpful with the whole process. Showed all around the yard allowing me to truly understand the difference in containers and what would be suitable for me. No pressure for the sale or the... See more

Company replied

Rated 5 out of 5 stars

Excellent company, purchased a 20ft shipping container for my yard, Colin helped make the process so easy and they were all very helpful, thank you very much

Rated 5 out of 5 stars

I recently worked with Universal Containers and dealt directly with Colin Redmond. From start to finish, Colin made the entire process effortless—nothing was ever too much trouble. His prompt communic... See more

Company replied

Rated 5 out of 5 stars

We recently purchased our company first container . The process was seamless from start to finish. Col was a great help throughout and made everything smooth and stress-free. Highly recommend!

Company replied

Rated 5 out of 5 stars

Have ordered the 2-Tier Shelving Bracket For extra storage in a 20ft container. There customer service has been brilliant especially Cole who has been very helpful. Awaiting the brackets but the... See more

Company replied

Rated 5 out of 5 stars

Great service provided by Universal Containers, especially from Colin, helped us from start to finish. Very knowledgeable and communication on every aspect of the order was spot on. Will definitely u... See more

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Rated 5 out of 5 stars

I shopped around for container quotes from a number of companies and Universal Containers was the most competitive and best value. Helpful staff and no pressure put on for a sale. I've ordered 3 conta... See more

Company replied

Rated 5 out of 5 stars

I ordered online at he weekend and Cole emailed this morning confirming he will be dispatching today! Great communication and very fast turn around, looks like i'll have all my kit next working day... See more

Company replied

Rated 5 out of 5 stars

We went to Universal Containers on recommendation to purchase a container for our business. Colin Redmond showed us the options available straight away. We chose what we wanted and it was deli... See more

Company replied

Rated 5 out of 5 stars

Dealing with Colin was bliss, from start to finish he understood what we needed, checked stock, suggested a visit to view, told us what else needed to be added to the container, completed the transact... See more

Company replied

Rated 5 out of 5 stars

Colin from Universal containers helped us tremendously both on the phone and through email with picking our chemical storage, different options to choose from etc. Will definitely use again. Thanks.

Company replied

Rated 5 out of 5 stars

Throughout the transaction I was looked after by Cole Dunville. Cole provided excellent service and was really patient when dealing with our companies slow finance process. He coordinated the deliver... See more

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Rated 5 out of 5 stars

We recently visited Universal Containers not sure of what we really needed. On arrival we were greeted by the extremely helpful and friendly, Colin who immediately equipped us with new high viz jacke... See more

Company replied

Rated 5 out of 5 stars

I was looking for a container I could load to send my stuff overseas.. found universal containers, drove there and met with one of the staff named Colin.. he went above and beyond to explaining about... See more

Company replied

Rated 5 out of 5 stars

We placed an order online and entered the wrong delivery address. I spoke to Cole this morning on the phone and he was incredibly helpful, able to change the delivery address no problem. He was very f... See more

Company replied

Rated 5 out of 5 stars

I selected Universal Containers to provide my container as they were located near to my container’s destination. I rang the company, speaking to Colin Redmond. He was extremely helpful and knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Container Purchase. Dealt with Colin at Universal Container - his knowledge and expertise was second to none. Our purchase of a 40ft container was handled professionally and efficiently and we look... See more

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Rated 5 out of 5 stars

I bought a 40ft high cube (used) shipping container and I am extremely satisfied with the quality of the container purchased. Many thanks to Cole for your knowledge and advice. The whole process was... See more

Company replied

Rated 5 out of 5 stars

Dealt with Colin found him very helpful and professional. Would recommend this company for any storage needs you might have.

Company replied

Rated 5 out of 5 stars

This company could not do enough for us in getting our container especially Colin Redmond went above and beyond finding a container with 2 openings arranging deliver customer service at its best th... See more

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Rated 5 out of 5 stars

Huge thanks for all the help. This is the third 20ft shipping container ordered from Colin Redmond at Universal Containers due to a house and garage renovation. Really helpful.

Company replied

Rated 5 out of 5 stars

Purchased a container through Andy Rushton at universal containers. It was in great condition and a really good price. He was very helpful from start to finish. Highly recommend

Company replied

Rated 5 out of 5 stars

Great experience ordering from Universal, best price around and excellent service provided by Cole who has gone above and beyond to ensure our containers are delivered at short notice. Thank you!

Company replied

Rated 5 out of 5 stars

Colin went through the effort of moving containers for me to have a proper look inside and was patient with answering any questions we had! Confident with getting what I need for my new converted stud... See more

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Rated 5 out of 5 stars
Verified

I have had the pleasure of dealing with Cole on the purchase of 3 containers, he's a really nice guy - he was reactive to my enquiries and facilitated my request for photographs swiftly. Containers h... See more

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Rated 5 out of 5 stars

One of my brackets was damaged in transit. Cole made sure that inconvenience was kept to a minimum! Fast and professional service! Would highly recommend using this company.

Company replied

Rated 5 out of 5 stars

Universal Containers are an amazing Company. Very fast and efficient. Colin was very helpful and professional. This is our 3rd experience with Universal Containers and Colin. Thank You See... See more

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Rated 5 out of 5 stars

Was recommended by a friend as 2 other companies let me down these guys didn't they was cheaper then what the other companies quoted. They arrived and completed task very very professional and so so... See more

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Rated 5 out of 5 stars

2nd purchase with Colin for more storage containers. Brilliant communication and great clean new containers! Thank you once again for sorting us out -

Company replied

Rated 5 out of 5 stars

I visited the site, and was shown several containers by Cole. Very informative, and provided several options. Container purchased for delivery, so we look forward to receiving it, but the servic... See more

Company replied

Rated 5 out of 5 stars

Cole was fantastic to deal with I would recommend him and his help to anyone and this company over anyone else. Thank you for sorting so quickly Cole.

Company replied

Rated 5 out of 5 stars

Great service, and an employee (Cole) even attempted to contact me when my online order timed out during payment. Cheers guys

Company replied

Rated 5 out of 5 stars

Colin was fantastic from start to finish. Excellent advice, knowledge and help throughout. Showed me around and went through all options available. Would definitely recommend Universal Containers.

Company replied

Rated 5 out of 5 stars

I found Stephen Woolley extremely helpful with my questions. I wouldn’t hesitate to use this company again.

Company replied

Rated 5 out of 5 stars

Colin was fantastic and make the whole buying process seamless

Rated 5 out of 5 stars

Colin was very helpful and the whole process went smoothly and efficiently. Great service. Five stars!

Company replied

Rated 5 out of 5 stars

I was recommended to use them and they didn’t let me down excellent service and quick

Company replied

Rated 5 out of 5 stars

Own a self store in Manchester and regularly buy parts through the Irlam depot. Colin is your man!

Company replied

Rated 5 out of 5 stars

We purchased a 40ft high-cube shipping container from Universal Containers, and Colin was a great help throughout. He offered the most competitive quote of all the suppliers we spoke to, with a very... See more

Rated 5 out of 5 stars

Great service, would definitely use again. Cole was very helpful.

Company replied

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Company details

  1. Shipping Equipment Industry
  2. Container Service
  3. Container Supplier
  4. Logistics Service

Written by the company

We have four decades of shipping container experience and knowledge, including buying and renting, maintaining and fixing, and customising and building. You’ll find our team of engineers and specialists at our container park in Greater Manchester, which is open to both trade customers and the general public. Our speciality is providing a large variety of containers for many different needs. This includes sizes from 8ft to 40ft, a range of parts and accessories, and a secure self-storage solution on our site. All our containers are ISO compliant and can be used for standard storage or completely redesigned to suit your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Great experience ordering from Universal

Great experience ordering from Universal, best price around and excellent service provided by Cole who has gone above and beyond to ensure our containers are delivered at short notice. Thank you!

July 25, 2025
Unprompted review
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Reply from Universal Containers

Hi Ellis,

Thank you for the fantastic review! We're so glad to hear you had a great experience and found our pricing competitive. Cole will be thrilled to know his efforts made a difference; he always aims to go above and beyond. We really appreciate your support and look forward to helping again in the future!

All the best,

The UCS Team

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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Universal Containers! From start to finish, their professional approach made the entire process seamless and stress-free.

July 24, 2025
Unprompted review
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Reply from Universal Containers

Hi Alex,

Thank you for the wonderful review! We're delighted to hear your experience was seamless and stress-free. It's always our goal to provide a professional and smooth service from start to finish; thanks for choosing Universal Containers!

All the best,

The UCS Team

Rated 5 out of 5 stars

4 Containers at short notice

Great service from start to Finish, Colin was very thorough and professional. Thanks for all your help Colin

July 24, 2025
Unprompted review
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Reply from Universal Containers

Hi Chris,

Thank you for the kind review! We're so pleased to hear you had a great experience from start to finish. Colin will really appreciate your feedback; thanks again for choosing Universal Containers!

All the best,

The UCS Team

Rated 5 out of 5 stars

Top notch service

Top notch service - highly recommended. Thank you to Colin for his help!

July 24, 2025
Unprompted review
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Reply from Universal Containers

Hi Ryan,

Thank you for the great feedback! We're thrilled to hear you received top-notch service. Colin will be delighted to know his help was appreciated. Thanks again for the recommendation!

All the best,

The UCS Team

Rated 5 out of 5 stars

Colin will sort it!

Colin sorted us out straight away, quick efficient and friendly. Top man 👍

July 24, 2025
Unprompted review
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Reply from Universal Containers

Hi Adam,

Thank you for the kind words! We're glad to hear Colin got everything sorted quickly and efficiently for you. We’ll be sure to pass along the praise; top marks to a top man indeed! 👍

All the best,

The UCS Team

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Rated 5 out of 5 stars

Cole Dunville was extremely helpful…

Cole Dunville was extremely helpful with my enquiry, good quality product and prompt delivery. Would highly recommend.

July 23, 2025
Unprompted review
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Reply from Universal Containers

Hi Jason,

Thank you for the great review! We're glad to hear Cole was able to assist you so effectively. It's great to know you're happy with the product and prompt delivery. Your recommendation means a lot; thank you for choosing Universal Containers!

All the best,

The UCS Team

Rated 5 out of 5 stars

Another seamless experience purchasing…

Another seamless experience purchasing containers from Universal and great support from Colin Redmond

July 22, 2025
Unprompted review
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Reply from Universal Containers

Hi Adam,

Thank you for your continued support! We're thrilled to hear your experience was seamless once again, and that Colin provided great assistance. It's always a pleasure working with you; thanks for choosing Universal Containers!

All the best,

The UCS Team

Rated 5 out of 5 stars

Great service

Great service, Easy to contact, Cole was so easy to talk to as I don't have much experience and his knowledge was invaluable, great price, and I only ordered the items today and they're arriving tomorrow.

July 22, 2025
Unprompted review
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Reply from Universal Containers

Hi David,

Thank you for the fantastic feedback! We're so glad to hear Cole made the process easy and approachable for you; especially as you're new to it. His knowledge and friendly support are a big part of what we aim to deliver. We’re also happy we could get everything out to you so quickly. Thanks again for choosing Universal Containers!

All the best,

The UCS Team

Rated 5 out of 5 stars

40ft high cube LIKE NEW

I bought a 40ft high cube (used) shipping container and I am extremely satisfied with the quality of the container purchased. Many thanks to Cole for your knowledge and advice. The whole process was professional from start to finish.

July 21, 2025
Unprompted review
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Reply from Universal Containers

Hi Gillian,

Thank you for the great review! We're so glad to hear you're happy with the quality of your 40ft high cube container. Cole will be pleased to know his knowledge and advice were helpful. We really appreciate your kind words and are glad the entire process met your expectations. Thanks again for choosing Universal Containers!

All the best,

The UCS Team

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Rated 5 out of 5 stars

Container Purchase

We went to Universal Containers on recommendation to purchase a container for our business.
Colin Redmond showed us the options available straight away.
We chose what we wanted and it was delivered 3 days later.

Very helpful and efficient- would highly recommend.

Dave Barlow.

July 22, 2025
Unprompted review
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Reply from Universal Containers

Hi Dave,

Thank you for the fantastic review! We're so pleased to hear that Colin was able to assist you quickly and that everything went smoothly from selection to delivery. We really appreciate the recommendation and are glad we could help with your business needs. All the best from the Universal Containers team!

All the best,

The UCS Team

Rated 5 out of 5 stars

Cole was fantastic to deal with I would…

Cole was fantastic to deal with I would recommend him and his help to anyone and this company over anyone else.
Thank you for sorting so quickly Cole.

July 21, 2025
Unprompted review
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Reply from Universal Containers

Hi Gary,

Thank you for the wonderful feedback! We're thrilled to hear Cole made such a great impression and was able to help you quickly. Your recommendation means a lot to us; thanks again for choosing Universal Containers!

All the best,

The UCS Team

Rated 5 out of 5 stars

Very quick service.

July 21, 2025
Unprompted review
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Reply from Universal Containers

Hi there,

Thank you for the review! We're glad you were happy with the quick service. We appreciate your support and hope to assist you again soon!

All the best,

The UCS Team

Rated 5 out of 5 stars

Great communication and speed

I ordered online at he weekend and Cole emailed this morning confirming he will be dispatching today!
Great communication and very fast turn around, looks like i'll have all my kit next working day!
Thank you Cole

July 21, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Craig,

Thank you for the great review! We're glad to hear Cole was quick to follow up and get everything dispatched so promptly. It's always our goal to provide fast, efficient service, and it’s great to know it’s appreciated. We hope the kit arrives right on time. Thanks again!

All the best,

The UCS Team

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Rated 5 out of 5 stars

Good choice of containers

Good choice of containers , competitive pricing and friendly staff

July 16, 2025
Unprompted review
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Reply from Universal Containers

Hi Dalby,

Thank you for the kind words! We're glad you were happy with the selection, pricing, and our friendly team. We appreciate your support and look forward to helping you again in the future!

All the best,

The UCS Team

Rated 5 out of 5 stars

Great service and good contact!

Great service, and an employee (Cole) even attempted to contact me when my online order timed out during payment. Cheers guys

July 15, 2025
Unprompted review
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Reply from Universal Containers

Hi Byron,

Thank you for the great feedback! We're glad Cole was able to follow up and ensure everything went smoothly after the timeout. We really appreciate your support and are happy we could help; cheers from the whole team!

All the best,

The UCS Team

Rated 5 out of 5 stars

Great product- Highly Recommend!

Great product, arrived promptly and wonderful customer service, would highly recommend to anyone looking for a container or associated accessories!

July 14, 2025
Unprompted review
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Reply from Universal Containers

Hi Rhianna,

Thank you for the fantastic review! We're so glad you were happy with the product, prompt delivery, and our customer service. Your recommendation means a lot to us; thanks for choosing Universal Containers!

All the best,

The UCS Team

Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish
Highly recommended

July 9, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi there,

Thank you for the kind words! We're thrilled to hear you had a great experience from start to finish. Your recommendation means a lot to us; thanks again for choosing Universal Containers!

All the best,

The UCS Team

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Rated 5 out of 5 stars

Tony’s cabin…

Gentlemen was very pleasant and helpful explaining everything to us and showing us round the cabin quick delivery and was pleased with the whole experience from start to finish

July 9, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Elaine,

Thank you for the great review! We're so pleased to hear you had a positive experience from start to finish. It's great that our team was able to walk you through everything and ensure a quick delivery. We really appreciate your support and hope to work with you again in the future!

All the best,

The UCS Team

Rated 5 out of 5 stars

Excellent Customer Service

We placed an order online and entered the wrong delivery address. I spoke to Cole this morning on the phone and he was incredibly helpful, able to change the delivery address no problem. He was very friendly and guaranteed a speedy delivery. We wouldn't hesitate to use Universal Containers again based on their customer service.

July 9, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Maddie,

Thanks so much for the lovely review! We're really glad Cole was able to get the delivery address sorted quickly for you; he's always happy to help. It’s great to hear everything went smoothly, and we’re thrilled you’d choose Universal Containers again. Looking forward to helping you out next time!

All the best,

The UCS Team

Rated 5 out of 5 stars

Excellent service through booking and…

Excellent service through booking and despatch.
Cole was extremely helpful.

July 9, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi there,

Thank you for the kind words! We're delighted to hear you had an excellent experience from booking through to dispatch. Cole will be pleased to know he was able to help; thanks again for choosing us!

All the best,

The UCS Team

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