Universal Containers Reviews 118

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the helpfulness, knowledge, and efficiency of the staff. Consumers appreciate the smooth and stress-free process, from initial inquiry to final delivery. People also mention competitive pricing and the high quality of the containers. Consumers express satisfaction with the delivery service and the condition of the containers. Reviewers specifically commend the customer service, noting the responsiveness and proactive communication. People highlight the ease of ordering and the speed of dispatch. Overall, customers highly recommend this company for its excellent service, competitive prices, and high-quality products.

Based on these reviews

Rated 5 out of 5 stars

Needed a container for additional storage so I contacted Cole who sorted everything out without any issues whatsoever! He gave me a great price and arranged delivery! Cheers Cole.

Rated 5 out of 5 stars

Very impressed with the quick and efficient service provided by Colin Redmond from the sales department when dealing with a very specific request. Colin not only sourced the item we required, but also... See more

Company replied

Rated 5 out of 5 stars

Contacted universal containers for a quote on a 10ft container. I made a phone call once the quote was received, everything was discussed and planned. I am Really happy with the service and would high... See more

Rated 5 out of 5 stars

This company has gone above and beyond from enquiring about there products to helping us with what would we need for our group container .. there service and help been fantastic and there containers a... See more

Company replied

Rated 5 out of 5 stars

Universal Containers have been fantastic. From initial phone call to delivery of 2x 20’ Containers, Colin was very friendly, helpful and accommodating. We couldn’t recommend them highly enough. Th... See more

Company replied

Rated 5 out of 5 stars

Excellent service from this company. I placed an order that I needed urgently, and they delivered without any hassle. Communication was quick and clear, the whole process was straightforward, and the... See more

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Rated 5 out of 5 stars

Cole sorted my order out, it's was done quick, received it quick and it's a proper container lock, it's a heavy bit of steel . Would definitely use again and the free padlock is class. Thanks

Rated 5 out of 5 stars

Cole was very helpful with the whole process. Showed all around the yard allowing me to truly understand the difference in containers and what would be suitable for me. No pressure for the sale or the... See more

Company replied

Rated 5 out of 5 stars

Excellent company, purchased a 20ft shipping container for my yard, Colin helped make the process so easy and they were all very helpful, thank you very much

Rated 5 out of 5 stars

I recently worked with Universal Containers and dealt directly with Colin Redmond. From start to finish, Colin made the entire process effortless—nothing was ever too much trouble. His prompt communic... See more

Company replied

Rated 5 out of 5 stars

We recently purchased our company first container . The process was seamless from start to finish. Col was a great help throughout and made everything smooth and stress-free. Highly recommend!

Company replied

Rated 5 out of 5 stars

Have ordered the 2-Tier Shelving Bracket For extra storage in a 20ft container. There customer service has been brilliant especially Cole who has been very helpful. Awaiting the brackets but the... See more

Company replied

Rated 5 out of 5 stars

Great service provided by Universal Containers, especially from Colin, helped us from start to finish. Very knowledgeable and communication on every aspect of the order was spot on. Will definitely u... See more

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Rated 5 out of 5 stars

I shopped around for container quotes from a number of companies and Universal Containers was the most competitive and best value. Helpful staff and no pressure put on for a sale. I've ordered 3 conta... See more

Company replied

Rated 5 out of 5 stars

I ordered online at he weekend and Cole emailed this morning confirming he will be dispatching today! Great communication and very fast turn around, looks like i'll have all my kit next working day... See more

Company replied

Rated 5 out of 5 stars

We went to Universal Containers on recommendation to purchase a container for our business. Colin Redmond showed us the options available straight away. We chose what we wanted and it was deli... See more

Company replied

Rated 5 out of 5 stars

Dealing with Colin was bliss, from start to finish he understood what we needed, checked stock, suggested a visit to view, told us what else needed to be added to the container, completed the transact... See more

Company replied

Rated 5 out of 5 stars

Colin from Universal containers helped us tremendously both on the phone and through email with picking our chemical storage, different options to choose from etc. Will definitely use again. Thanks.

Company replied

Rated 5 out of 5 stars

Throughout the transaction I was looked after by Cole Dunville. Cole provided excellent service and was really patient when dealing with our companies slow finance process. He coordinated the deliver... See more

Company replied

Rated 5 out of 5 stars

We recently visited Universal Containers not sure of what we really needed. On arrival we were greeted by the extremely helpful and friendly, Colin who immediately equipped us with new high viz jacke... See more

Company replied

Rated 5 out of 5 stars

I was looking for a container I could load to send my stuff overseas.. found universal containers, drove there and met with one of the staff named Colin.. he went above and beyond to explaining about... See more

Company replied

Rated 5 out of 5 stars

We placed an order online and entered the wrong delivery address. I spoke to Cole this morning on the phone and he was incredibly helpful, able to change the delivery address no problem. He was very f... See more

Company replied

Rated 5 out of 5 stars

I selected Universal Containers to provide my container as they were located near to my container’s destination. I rang the company, speaking to Colin Redmond. He was extremely helpful and knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Container Purchase. Dealt with Colin at Universal Container - his knowledge and expertise was second to none. Our purchase of a 40ft container was handled professionally and efficiently and we look... See more

Company replied

Rated 5 out of 5 stars

I bought a 40ft high cube (used) shipping container and I am extremely satisfied with the quality of the container purchased. Many thanks to Cole for your knowledge and advice. The whole process was... See more

Company replied

Rated 5 out of 5 stars

Dealt with Colin found him very helpful and professional. Would recommend this company for any storage needs you might have.

Company replied

Rated 5 out of 5 stars

This company could not do enough for us in getting our container especially Colin Redmond went above and beyond finding a container with 2 openings arranging deliver customer service at its best th... See more

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Rated 5 out of 5 stars

Huge thanks for all the help. This is the third 20ft shipping container ordered from Colin Redmond at Universal Containers due to a house and garage renovation. Really helpful.

Company replied

Rated 5 out of 5 stars

Purchased a container through Andy Rushton at universal containers. It was in great condition and a really good price. He was very helpful from start to finish. Highly recommend

Company replied

Rated 5 out of 5 stars

Great experience ordering from Universal, best price around and excellent service provided by Cole who has gone above and beyond to ensure our containers are delivered at short notice. Thank you!

Company replied

Rated 5 out of 5 stars

Colin went through the effort of moving containers for me to have a proper look inside and was patient with answering any questions we had! Confident with getting what I need for my new converted stud... See more

Company replied

Rated 5 out of 5 stars
Verified

I have had the pleasure of dealing with Cole on the purchase of 3 containers, he's a really nice guy - he was reactive to my enquiries and facilitated my request for photographs swiftly. Containers h... See more

Company replied

Rated 5 out of 5 stars

One of my brackets was damaged in transit. Cole made sure that inconvenience was kept to a minimum! Fast and professional service! Would highly recommend using this company.

Company replied

Rated 5 out of 5 stars

Universal Containers are an amazing Company. Very fast and efficient. Colin was very helpful and professional. This is our 3rd experience with Universal Containers and Colin. Thank You See... See more

Company replied

Rated 5 out of 5 stars

Was recommended by a friend as 2 other companies let me down these guys didn't they was cheaper then what the other companies quoted. They arrived and completed task very very professional and so so... See more

Company replied

Rated 5 out of 5 stars

2nd purchase with Colin for more storage containers. Brilliant communication and great clean new containers! Thank you once again for sorting us out -

Company replied

Rated 5 out of 5 stars

I visited the site, and was shown several containers by Cole. Very informative, and provided several options. Container purchased for delivery, so we look forward to receiving it, but the servic... See more

Company replied

Rated 5 out of 5 stars

Cole was fantastic to deal with I would recommend him and his help to anyone and this company over anyone else. Thank you for sorting so quickly Cole.

Company replied

Rated 5 out of 5 stars

Great service, and an employee (Cole) even attempted to contact me when my online order timed out during payment. Cheers guys

Company replied

Rated 5 out of 5 stars

Colin was fantastic from start to finish. Excellent advice, knowledge and help throughout. Showed me around and went through all options available. Would definitely recommend Universal Containers.

Company replied

Rated 5 out of 5 stars

I found Stephen Woolley extremely helpful with my questions. I wouldn’t hesitate to use this company again.

Company replied

Rated 5 out of 5 stars

Colin was fantastic and make the whole buying process seamless

Rated 5 out of 5 stars

Colin was very helpful and the whole process went smoothly and efficiently. Great service. Five stars!

Company replied

Rated 5 out of 5 stars

I was recommended to use them and they didn’t let me down excellent service and quick

Company replied

Rated 5 out of 5 stars

Own a self store in Manchester and regularly buy parts through the Irlam depot. Colin is your man!

Company replied

Rated 5 out of 5 stars

We purchased a 40ft high-cube shipping container from Universal Containers, and Colin was a great help throughout. He offered the most competitive quote of all the suppliers we spoke to, with a very... See more

Rated 5 out of 5 stars

Great service, would definitely use again. Cole was very helpful.

Company replied

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Company details

  1. Shipping Equipment Industry
  2. Container Service
  3. Container Supplier
  4. Logistics Service

Written by the company

We have four decades of shipping container experience and knowledge, including buying and renting, maintaining and fixing, and customising and building. You’ll find our team of engineers and specialists at our container park in Greater Manchester, which is open to both trade customers and the general public. Our speciality is providing a large variety of containers for many different needs. This includes sizes from 8ft to 40ft, a range of parts and accessories, and a secure self-storage solution on our site. All our containers are ISO compliant and can be used for standard storage or completely redesigned to suit your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, easy to deal to with.

August 19, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Ashley,

Thank you for the kind feedback! We're glad you found our customer service excellent and easy to deal with.

All the best,

The UCS Team

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Rated 5 out of 5 stars
Verified

I have had the pleasure of dealing with…

I have had the pleasure of dealing with Cole on the purchase of 3 containers, he's a really nice guy - he was reactive to my enquiries and facilitated my request for photographs swiftly. Containers have been delivered today in a timely manner exactly as described by Cole and I am really pleased with the purchase - good product at a good price.

August 18, 2025
Unprompted review
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Reply from Universal Containers

Hi Alan,

Thank you for the fantastic feedback! We're delighted to hear Cole was responsive and helpful throughout your purchase, and that the containers arrived on time and as described. We're glad you’re pleased with both the product and the service.

All the best,

The UCS Team

Rated 5 out of 5 stars

Excited for my new studio

Colin went through the effort of moving containers for me to have a proper look inside and was patient with answering any questions we had! Confident with getting what I need for my new converted studio

August 18, 2025
Unprompted review
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Reply from Universal Containers

Hi Meg,

Thank you for sharing your experience! We're thrilled to hear Colin took the time to help you inspect the containers and answer all your questions. We're glad you feel confident about getting everything you need for your new studio.

All the best,

The UCS Team

Rated 5 out of 5 stars

Easy to deal with very polite

Easy to deal with very polite

August 18, 2025
Unprompted review
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Reply from Universal Containers

Hi Colin,

Thank you for the kind feedback! We're glad you found our team easy to deal with and polite.

All the best,

The UCS Team

Rated 5 out of 5 stars

Great service

Great service

August 18, 2025
Unprompted review
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Reply from Universal Containers

Hi Andrew,

Thank you for your feedback! We're glad you were happy with the service and appreciate your support.

All the best,

The UCS Team

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Rated 5 out of 5 stars

I found Stephen Woolley extremely…

I found Stephen Woolley extremely helpful with my questions. I wouldn’t hesitate to use this company again.

August 13, 2025
Unprompted review
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Reply from Universal Containers

Hi Stuart,

Thank you for the kind feedback! We're delighted to hear Stephen Woolley was so helpful and that you’d choose us again. We truly appreciate your support!

All the best,

The UCS Team

Rated 5 out of 5 stars

Reasonably priced

Reasonably priced, great quality containers. Stephen was quick to respond to any questions making the process very easy.

August 13, 2025
Unprompted review
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Reply from Universal Containers

Hi Jack,

Thank you for the great review! We're glad you were happy with the pricing and quality, and that Stephen’s quick responses made the process smooth and easy. We appreciate your support!

All the best,

The UCS Team

Rated 5 out of 5 stars

Stephen was very helpful with…

Stephen was very helpful with organising delivery of the containers

August 12, 2025
Unprompted review
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Reply from Universal Containers

Hi Ed,

Thank you for the feedback! We're glad to hear Stephen was helpful in arranging your container delivery. We appreciate your support!

All the best,

The UCS Team

Rated 5 out of 5 stars

Great

Great, honest company. Stephen was very helpful at answering any questions I had.

August 11, 2025
Unprompted review
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Reply from Universal Containers

Hi Emily,

Thank you for the kind words! We're so pleased to hear Stephen was able to answer all your questions and provide helpful service. We truly appreciate your support!

All the best,

The UCS Team

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Rated 5 out of 5 stars

Excellent delivery time

Quick delivery time. Good quality products.

August 12, 2025
Unprompted review
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Reply from Universal Containers

Hi Carlos,

Thank you for the great feedback! We're glad you were happy with the quick delivery and the quality of our products.

All the best,

The UCS Team

Rated 5 out of 5 stars

Very good friendly sevice.

August 11, 2025
Unprompted review
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Reply from Universal Containers

Hi Crispin,

Thank you for the kind feedback! We’re glad you were happy with the friendly service and appreciate your support.

All the best,

The UCS Team

Rated 5 out of 5 stars

Excellent

Excellent ! Can’t recommend Colin redmond enough.

August 7, 2025
Unprompted review
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Reply from Universal Containers

Hi Michael,

Thank you for the fantastic recommendation! Colin Redmond will be thrilled to hear your kind words. We truly appreciate your support!

All the best,

The UCS Team

Rated 5 out of 5 stars

Was recommended by a friend as 2 other…

Was recommended by a friend as 2 other companies let me down these guys didn't they was cheaper then what the other companies quoted. They arrived and completed task very very professional and so so pleasant

June 20, 2025
Unprompted review
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Reply from Universal Containers

Hi Paula,

Thank you for sharing your experience! We're so glad to hear we could step in and provide the professional and friendly service you were looking for, all at a better price. We truly appreciate your trust and recommendation!

All the best,

The UCS Team

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Rated 5 out of 5 stars

Excellent service massive thankyou to…

Excellent service massive thankyou to Colin Redmond for his support and professional services would recommend to anyone

August 4, 2025
Unprompted review
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Reply from Universal Containers

Hi Nicole,

Thank you so much for your kind words! We're delighted to hear Colin Redmond provided you with excellent support and professional service. Your recommendation means a lot to us; thanks again for choosing Universal Containers!

All the best,

The UCS Team

Rated 5 out of 5 stars

Excellent service

Excellent service, as described, Colin redmond really helpful nothing to much trouble !!

August 6, 2025
Unprompted review
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Reply from Universal Containers

Hi rachael,

Thank you for the wonderful feedback! We're thrilled to hear Colin Redmond was so helpful and that everything went smoothly. We appreciate your kind words and look forward to assisting you again!

All the best,

The UCS Team

Rated 5 out of 5 stars

Colin was really helpful and resolved…

Colin was really helpful and resolved our enquiry quickly enabling us to get our order sorted with a quick delivery

August 5, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Karla,

Thank you for the great feedback! We're glad Colin was able to assist you promptly and help get your order sorted quickly. We appreciate your support and look forward to working with you again!

All the best,

The UCS Team

Rated 5 out of 5 stars

Universal containers

I was looking for a container I could load to send my stuff overseas.. found universal containers, drove there and met with one of the staff named Colin.. he went above and beyond to explaining about the containers and what to expect.. I also love the customer service as they are always ready to talk to you..
Am all sorted now and ready to ship now.. thanks to Colin and the entire team..

August 5, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Ebou,

Thank you so much for sharing your experience! We're delighted to hear Colin went above and beyond to help you find the right container and that our team provided excellent customer service throughout. Wishing you all the best with your shipment, and thanks again for choosing Universal Containers!

All the best,

The UCS Team

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Rated 5 out of 5 stars

Colin was fantastic from start to…

Colin was fantastic from start to finish. Excellent advice, knowledge and help throughout. Showed me around and went through all options available. Would definitely recommend Universal Containers.

August 1, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Kevin,

Thank you for the wonderful feedback! We're thrilled to hear Colin provided excellent advice and guidance throughout your visit. It's great to know you felt supported and informed when choosing your container. We truly appreciate your recommendation and look forward to assisting you again in the future!

All the best,

The UCS Team

Rated 5 out of 5 stars

Speedy ordering with Cole

Cole helped me order the parts I needed and arranged delivery, which arrived really quickly. Really appreciate the excellent service!

July 21, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Ryan,

Thank you for the kind review! We're so pleased to hear Cole was able to assist you with your order and arrange such a quick delivery. We really appreciate your feedback and are glad you were happy with the service!

All the best,

The UCS Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Coles customer service was superb and the delivery went smoothly.

July 25, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Carl,

Thank you for the great feedback! We're glad to hear Cole provided superb service and that the delivery went smoothly. We appreciate your support and hope to work with you again soon!

All the best,

The UCS Team

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