Universal Containers Reviews 118

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the helpfulness, knowledge, and efficiency of the staff. Consumers appreciate the smooth and stress-free process, from initial inquiry to final delivery. People also mention competitive pricing and the high quality of the containers. Consumers express satisfaction with the delivery service and the condition of the containers. Reviewers specifically commend the customer service, noting the responsiveness and proactive communication. People highlight the ease of ordering and the speed of dispatch. Overall, customers highly recommend this company for its excellent service, competitive prices, and high-quality products.

Based on these reviews

Rated 5 out of 5 stars

Needed a container for additional storage so I contacted Cole who sorted everything out without any issues whatsoever! He gave me a great price and arranged delivery! Cheers Cole.

Rated 5 out of 5 stars

Very impressed with the quick and efficient service provided by Colin Redmond from the sales department when dealing with a very specific request. Colin not only sourced the item we required, but also... See more

Company replied

Rated 5 out of 5 stars

Contacted universal containers for a quote on a 10ft container. I made a phone call once the quote was received, everything was discussed and planned. I am Really happy with the service and would high... See more

Rated 5 out of 5 stars

This company has gone above and beyond from enquiring about there products to helping us with what would we need for our group container .. there service and help been fantastic and there containers a... See more

Company replied

Rated 5 out of 5 stars

Universal Containers have been fantastic. From initial phone call to delivery of 2x 20’ Containers, Colin was very friendly, helpful and accommodating. We couldn’t recommend them highly enough. Th... See more

Company replied

Rated 5 out of 5 stars

Excellent service from this company. I placed an order that I needed urgently, and they delivered without any hassle. Communication was quick and clear, the whole process was straightforward, and the... See more

Company replied

Rated 5 out of 5 stars

Cole sorted my order out, it's was done quick, received it quick and it's a proper container lock, it's a heavy bit of steel . Would definitely use again and the free padlock is class. Thanks

Rated 5 out of 5 stars

Cole was very helpful with the whole process. Showed all around the yard allowing me to truly understand the difference in containers and what would be suitable for me. No pressure for the sale or the... See more

Company replied

Rated 5 out of 5 stars

Excellent company, purchased a 20ft shipping container for my yard, Colin helped make the process so easy and they were all very helpful, thank you very much

Rated 5 out of 5 stars

I recently worked with Universal Containers and dealt directly with Colin Redmond. From start to finish, Colin made the entire process effortless—nothing was ever too much trouble. His prompt communic... See more

Company replied

Rated 5 out of 5 stars

We recently purchased our company first container . The process was seamless from start to finish. Col was a great help throughout and made everything smooth and stress-free. Highly recommend!

Company replied

Rated 5 out of 5 stars

Have ordered the 2-Tier Shelving Bracket For extra storage in a 20ft container. There customer service has been brilliant especially Cole who has been very helpful. Awaiting the brackets but the... See more

Company replied

Rated 5 out of 5 stars

Great service provided by Universal Containers, especially from Colin, helped us from start to finish. Very knowledgeable and communication on every aspect of the order was spot on. Will definitely u... See more

Company replied

Rated 5 out of 5 stars

I shopped around for container quotes from a number of companies and Universal Containers was the most competitive and best value. Helpful staff and no pressure put on for a sale. I've ordered 3 conta... See more

Company replied

Rated 5 out of 5 stars

I ordered online at he weekend and Cole emailed this morning confirming he will be dispatching today! Great communication and very fast turn around, looks like i'll have all my kit next working day... See more

Company replied

Rated 5 out of 5 stars

We went to Universal Containers on recommendation to purchase a container for our business. Colin Redmond showed us the options available straight away. We chose what we wanted and it was deli... See more

Company replied

Rated 5 out of 5 stars

Dealing with Colin was bliss, from start to finish he understood what we needed, checked stock, suggested a visit to view, told us what else needed to be added to the container, completed the transact... See more

Company replied

Rated 5 out of 5 stars

Colin from Universal containers helped us tremendously both on the phone and through email with picking our chemical storage, different options to choose from etc. Will definitely use again. Thanks.

Company replied

Rated 5 out of 5 stars

Throughout the transaction I was looked after by Cole Dunville. Cole provided excellent service and was really patient when dealing with our companies slow finance process. He coordinated the deliver... See more

Company replied

Rated 5 out of 5 stars

We recently visited Universal Containers not sure of what we really needed. On arrival we were greeted by the extremely helpful and friendly, Colin who immediately equipped us with new high viz jacke... See more

Company replied

Rated 5 out of 5 stars

I was looking for a container I could load to send my stuff overseas.. found universal containers, drove there and met with one of the staff named Colin.. he went above and beyond to explaining about... See more

Company replied

Rated 5 out of 5 stars

We placed an order online and entered the wrong delivery address. I spoke to Cole this morning on the phone and he was incredibly helpful, able to change the delivery address no problem. He was very f... See more

Company replied

Rated 5 out of 5 stars

I selected Universal Containers to provide my container as they were located near to my container’s destination. I rang the company, speaking to Colin Redmond. He was extremely helpful and knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Container Purchase. Dealt with Colin at Universal Container - his knowledge and expertise was second to none. Our purchase of a 40ft container was handled professionally and efficiently and we look... See more

Company replied

Rated 5 out of 5 stars

I bought a 40ft high cube (used) shipping container and I am extremely satisfied with the quality of the container purchased. Many thanks to Cole for your knowledge and advice. The whole process was... See more

Company replied

Rated 5 out of 5 stars

Dealt with Colin found him very helpful and professional. Would recommend this company for any storage needs you might have.

Company replied

Rated 5 out of 5 stars

This company could not do enough for us in getting our container especially Colin Redmond went above and beyond finding a container with 2 openings arranging deliver customer service at its best th... See more

Company replied

Rated 5 out of 5 stars

Huge thanks for all the help. This is the third 20ft shipping container ordered from Colin Redmond at Universal Containers due to a house and garage renovation. Really helpful.

Company replied

Rated 5 out of 5 stars

Purchased a container through Andy Rushton at universal containers. It was in great condition and a really good price. He was very helpful from start to finish. Highly recommend

Company replied

Rated 5 out of 5 stars

Great experience ordering from Universal, best price around and excellent service provided by Cole who has gone above and beyond to ensure our containers are delivered at short notice. Thank you!

Company replied

Rated 5 out of 5 stars

Colin went through the effort of moving containers for me to have a proper look inside and was patient with answering any questions we had! Confident with getting what I need for my new converted stud... See more

Company replied

Rated 5 out of 5 stars
Verified

I have had the pleasure of dealing with Cole on the purchase of 3 containers, he's a really nice guy - he was reactive to my enquiries and facilitated my request for photographs swiftly. Containers h... See more

Company replied

Rated 5 out of 5 stars

One of my brackets was damaged in transit. Cole made sure that inconvenience was kept to a minimum! Fast and professional service! Would highly recommend using this company.

Company replied

Rated 5 out of 5 stars

Universal Containers are an amazing Company. Very fast and efficient. Colin was very helpful and professional. This is our 3rd experience with Universal Containers and Colin. Thank You See... See more

Company replied

Rated 5 out of 5 stars

Was recommended by a friend as 2 other companies let me down these guys didn't they was cheaper then what the other companies quoted. They arrived and completed task very very professional and so so... See more

Company replied

Rated 5 out of 5 stars

2nd purchase with Colin for more storage containers. Brilliant communication and great clean new containers! Thank you once again for sorting us out -

Company replied

Rated 5 out of 5 stars

I visited the site, and was shown several containers by Cole. Very informative, and provided several options. Container purchased for delivery, so we look forward to receiving it, but the servic... See more

Company replied

Rated 5 out of 5 stars

Cole was fantastic to deal with I would recommend him and his help to anyone and this company over anyone else. Thank you for sorting so quickly Cole.

Company replied

Rated 5 out of 5 stars

Great service, and an employee (Cole) even attempted to contact me when my online order timed out during payment. Cheers guys

Company replied

Rated 5 out of 5 stars

Colin was fantastic from start to finish. Excellent advice, knowledge and help throughout. Showed me around and went through all options available. Would definitely recommend Universal Containers.

Company replied

Rated 5 out of 5 stars

I found Stephen Woolley extremely helpful with my questions. I wouldn’t hesitate to use this company again.

Company replied

Rated 5 out of 5 stars

Colin was fantastic and make the whole buying process seamless

Rated 5 out of 5 stars

Colin was very helpful and the whole process went smoothly and efficiently. Great service. Five stars!

Company replied

Rated 5 out of 5 stars

I was recommended to use them and they didn’t let me down excellent service and quick

Company replied

Rated 5 out of 5 stars

Own a self store in Manchester and regularly buy parts through the Irlam depot. Colin is your man!

Company replied

Rated 5 out of 5 stars

We purchased a 40ft high-cube shipping container from Universal Containers, and Colin was a great help throughout. He offered the most competitive quote of all the suppliers we spoke to, with a very... See more

Rated 5 out of 5 stars

Great service, would definitely use again. Cole was very helpful.

Company replied

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Company details

  1. Shipping Equipment Industry
  2. Container Service
  3. Container Supplier
  4. Logistics Service

Written by the company

We have four decades of shipping container experience and knowledge, including buying and renting, maintaining and fixing, and customising and building. You’ll find our team of engineers and specialists at our container park in Greater Manchester, which is open to both trade customers and the general public. Our speciality is providing a large variety of containers for many different needs. This includes sizes from 8ft to 40ft, a range of parts and accessories, and a secure self-storage solution on our site. All our containers are ISO compliant and can be used for standard storage or completely redesigned to suit your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Our experience with universal…

Our experience with universal Containers was fantastic. The team was very helpful and gave good honest advice. Colin was very helpful making the process of buying the Container and getting it delivered within 2 days of payment.
Would highly recommend

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Used 20ft container

Needed a container for additional storage so I contacted Cole who sorted everything out without any issues whatsoever! He gave me a great price and arranged delivery!
Cheers Cole.

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent company

Excellent company, purchased a 20ft shipping container for my yard, Colin helped make the process so easy and they were all very helpful, thank you very much

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a shipping container from Universal Containers

We purchased a 40ft high-cube shipping container from Universal Containers, and Colin was a great help throughout. He offered the most competitive quote of all the suppliers we spoke to, with a very reasonable delivery fee from Manchester to Edinburgh.

Thanks Colin, really appreciate your help!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Cole sorted my order out

Cole sorted my order out, it's was done quick, received it quick and it's a proper container lock, it's a heavy bit of steel . Would definitely use again and the free padlock is class. Thanks

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

10ft x 8ft container

Contacted universal containers for a quote on a 10ft container. I made a phone call once the quote was received, everything was discussed and planned. I am Really happy with the service and would highly recommend.

October 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Colin was very helpful and the whole…

Colin was very helpful and the whole process went smoothly and efficiently. Great service. Five stars!

September 30, 2025
Unprompted review
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Reply from Universal Containers

Hi Alan,

Thank you for your fantastic review! We’re so pleased to hear Colin was helpful and that everything went smoothly and efficiently. We really appreciate the five stars!

All the best,

The UCS Team

Rated 5 out of 5 stars

Very helpful

Very helpful, excellent from start to finish

September 30, 2025
Unprompted review
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Reply from Universal Containers

Hi Nathan,

Thank you for your kind words! We’re delighted to hear everything went smoothly from start to finish.

All the best,

The UCS Team

Rated 5 out of 5 stars

Welcoming

Welcoming, friendly and Quick delivery

September 29, 2025
Unprompted review
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Reply from Universal Containers

Hi Dayle,

Thank you for your feedback! We’re so glad you found our team welcoming and friendly, and that delivery was nice and quick.

All the best,

The UCS Team

Rated 5 out of 5 stars

Very impressed.

Very impressed with the quick and efficient service provided by Colin Redmond from the sales department when dealing with a very specific request. Colin not only sourced the item we required, but also went above and beyond to answer questions and provide data sheets.

September 26, 2025
Unprompted review
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Reply from Universal Containers

Hi Rosie,

Thank you for your great feedback! We’re so pleased to hear that Colin was able to handle your specific request quickly and efficiently, while also providing the extra support and information you needed. Going above and beyond for our customers is exactly what we aim to do.

All the best,

The UCS Team

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Rated 5 out of 5 stars

Excellent Service

Throughout the transaction I was looked after by Cole Dunville. Cole provided excellent service and was really patient when dealing with our companies slow finance process. He coordinated the delivery, giving us a perfect delivery window which caused not disruption at all to the running of our establishment.
Excellent service from start to finish.

September 26, 2025
Unprompted review
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Reply from Universal Containers

Hi Alan,

Thank you for taking the time to share your experience! We’re delighted to hear that Cole provided excellent service throughout and was patient with the finance process. It’s great to know delivery was coordinated so smoothly without any disruption.

We truly appreciate your feedback and look forward to helping again in the future.

All the best,

The UCS Team

Rated 5 out of 5 stars

Great service

Great service, would definitely use again. Cole was very helpful.

September 24, 2025
Unprompted review
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Reply from Universal Containers

Hi Louise,

Thank you for your kind feedback! We’re so glad to hear Cole was helpful and that you’d choose us again in the future.

All the best,

The UCS Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended, great customer service received from Cole.

September 24, 2025
Unprompted review
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Reply from Universal Containers

Hi Kerry,

Thank you for your recommendation! We’re delighted to hear Cole provided you with great customer service.

All the best,

The UCS Team

Rated 5 out of 5 stars

This company could not do enough for us…

This company could not do enough for us in getting our container especially Colin Redmond went above and beyond finding a container with 2 openings arranging deliver customer service at its best
thank you Colin

September 22, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi there,

Thank you for your kind words! We’re so pleased to hear that Colin was able to go above and beyond to find the right container and arrange everything smoothly. Delivering great service is always our goal, and your feedback means a lot.

All the best,

The UCS Team

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Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company. I placed an order that I needed urgently, and they delivered without any hassle. Communication was quick and clear, the whole process was straightforward, and the price for the container castors was very fair. I would highly recommend them.

September 19, 2025
Unprompted review
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Reply from Universal Containers

Hi Tony,

Thank you for your great review! We’re so pleased to hear that everything went smoothly and that the container castors were delivered quickly and without hassle. Clear communication, fair pricing, and straightforward service are exactly what we aim to provide, so it’s fantastic to know we hit the mark.

We really appreciate your recommendation and look forward to helping again in the future!

All the best,

The UCS Team

Rated 5 out of 5 stars

Outstanding Service

I recently worked with Universal Containers and dealt directly with Colin Redmond. From start to finish, Colin made the entire process effortless—nothing was ever too much trouble. His prompt communication, attention to detail, and friendly approach made my life so much easier. I’m genuinely impressed with the service and will definitely be using Universal Containers again in the future. Highly recommended

September 18, 2025
Unprompted review
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Reply from Universal Containers

Hi there,

Thank you so much for your fantastic review! We’re delighted to hear that Colin’s communication, attention to detail, and friendly approach made the process so effortless for you. Providing that level of service is exactly what we aim for, and your kind words mean a lot.

We truly appreciate your recommendation and look forward to working with you again in the future.

All the best,

The UCS Team

Rated 5 out of 5 stars

This company has gone above and beyond…

This company has gone above and beyond from enquiring about there products to helping us with what would we need for our group container .. there service and help been fantastic and there containers are of very high standards a really pleased with it .. even there delivery drivers are fantastic Thankyou so much Colin and team

September 17, 2025
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Christine,

Thank you for such a wonderful review! We’re thrilled to hear that Colin and the team were able to guide you from enquiry through to delivery, and that you’re so pleased with the container and service. We’ll also be sure to pass your kind words on to our delivery drivers.

Your feedback means a lot, and we look forward to helping again in the future!

All the best,

The UCS Team

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