Web.com UK Reviews 621

Am so impressed with Callum McIver. He was my initial point of contact - courteous, helpful and practical. He has worked with me consistently since, always returning phone calls a.s.a.p. if he was no... See more

Although we have had a couple of teething problems with our website, more often than not web.com have been relatively quick to resolve the issue. The customer services team are pretty good, they... See more

It is expensive for what it is. I havent had any leads since I started with them. Not a single query. Customer service needs improving. The website on the whole looks professional though has limitatio... See more

Web.com provided me with an excellent work for my website for 10 years now. The the three staff that handled the setting up of my website and later did the amendments are very efficient and profession... See more

Since having Sharif Mokrane as our account manager it has been a lot more of a smooth running process with web.com. He is always happy to help and answer any questions. He always ensures any pro... See more

Debbie Bell of Web.com UK has always been very helpful. She responds immediately to my enquiries and assists with any technical issues I have with email and the website. I have been using Web.com for... See more

Deborah ( and in truth amongst others ) have been peerless in their support. Being able to speak to the same contact, everytime, is appreciated and vital beyond belief. Deborah steered me through ever... See more

Have not used them much, however first encounter with customer services was brilliant - had an issue with one of the payments, sent an email late at night, and next morning had a response from Guy jus... See more

Michael, the social media manager spent a long time resolving a problem that we just couldn't resolve ourselves which was to do with permissions on a Facebook account of ours. He didn't have to do thi... See more

Tracy Spencer .....an absolute Gem !!! Tracy is extremely helpful, bubbly, enthusiastic and skilled!! Her ideas and suggestions were so helpful. Not only does Tracy put together the website for yo... See more

I am web.com client since 2018. Initially I was dealing with Gay and now Sehresh. Sehresh explored my exprience with the new website and we also discussed SEO for my website. Sehresh and other team... See more

Not sure where to start, I needed help with understanding and how to engage with my website and update our contents on our website pages. Deborahe Bell are amazing, not just help and assist, she actua... See more

Very happy with recent service. I have been working closely with one of Web.com consultants. Tracy is patient, took my feedback on every page I wanted to be updated. She made herself available and ta... See more

Jack and Richard have been amazing the communication and designing and hard work they have put in on our website has been fantastic!!! We love our new website thank you both so much. Highly Reco... See more

Very professional service & extremely helpful throughout the build of the website. I was lucky enough to have Tracy Spencer who was always there to help especially with me learning to get to grips wi... See more

Hello I just want to say a Massive Thank you to Debbie Bell Customer Support Executive for such an amazing Chat yesterday at least now I understand a lot more that I did a year ago and now can make... See more

Great experience They reached out to me out of the blue, but I happened to be in the process of looking to update my website at the time. The team have been fantastic, taking my cues without much... See more

This review is a little overdue, but I wanted to thank Tracy Spencer, who has been great in helping me set up my website. She has been very responsive, friendly and has understood and translated my re... See more

Tracey has been very helpful in the past couple of months by assisting me to upload new images/ documents and make changes to existing products on my website. I’m so grateful that she took time... See more

Deborah is truly an Angel 👼 with the patience of a saint. Deborah was cool, carm, confident and profession. Guiding me to acheive the upgrade of my website. Which took several calls because of my in... See more

Tracy Spencer from Web.com Is so helpful, she alway manages to sort my issues.I recommend she should be given a pay rise for all her help and effort. Nothing was too much trouble and all of my difficu... See more

Normally, amending or accessing citations with the larger directories is a nightmare. I originally thought this would be the case with scoot and web.com, but after i called them and spoke to Claire, n... See more

The service is simply excellent! Support is ongoing and the agents are professional and knowledgeable. Spoke to Daniel at their support department and he talked me through everything step by step. Ver... See more

I had something really really urgent to do on my website provided and hosted by web.com. I really felt that I didn’t have the time to fill out the online site changes forms, so I called up customer... See more

Thank you very much Tracey. I truly appreciate your assistance with the technical issues I experienced with my website. Your assistance is second to none. You responded well in time and very efficient... See more

I cannot recommend this company enough. All three members of staff I have dealt with, John, Jack and Tracy have all been amazing. Very informative, extremely efficient and have done everything I have... See more

The genuinely consultative advice and recommendations provided by this company is what sets them apart. They understand that if they are not successful in effectively promoting their clients' busines... See more

From start to finish I received 5 star service. Every question or change was answered and implemented quickly and efficiently. As someone with no insight or experience in creating a professional websi... See more

Being a complete novice at website building I chose to use Web.com uk to do the job for me. The team work with you to get exactly what you want, a very Professional Web site. The have a good after ca... See more

I recently entrusted web.com to build a website for my new small business, i was quite nervous to begin with, not sure if they could or anyone could bring my vision to reality. I needn't have worried,... See more

I was in contact today with Claire English from Web.com. She managed to sort out a list of issues that I had been working on unsuccessfully for weeks. Nothing was too much trouble and all of my diffic... See more

Debbie, who has helped me before, is great and nothing seems like too much trouble, plus she doesn't make me feel like a complete idiot! :) Janine was also very helpful and prompt with it too. She is... See more

I have a Facebook advertising campaign ran by Michael Oaks. Michael made all the ads and runs the campaign exceptionally well, he is also always happy to offer advice on what I should do next. He is... See more

Tracy is nice caring lady, very considerate and co-operative and helpful more than required by clients. I did not know , how to improve my website, but she done so brillently, I am very very happy n... See more

I was struggling with technical difficulties on my behalf and needed help. I had a member of staff help me as an individual rather than just another random customer. It was More like a personal servi... See more

I worked with Tracy Spencer with regards to making few changes on our website. She was so patient and she listened carefully. She made all changes as soon as possible and made working with her and my... See more

Tracy Spencer regularly helps us look for new ways to get us to think outside the box. She is always very helpful and supporting, with patient communication. Definitely an asset to Web.com - Thank yo... See more

After a few issues with updating my website information, Claire contacted me via phone and was very helpful. She took all of my ideas and gave me solutions. My website is now up-to-date and much more... See more

A very hands on and proactive team. Andy Morgan has been brilliant and got all my amendments done efficiently and to a high standard. Highly recommend Web.com. I will definately be using them througho... See more

had to get in touch in very difficult circumstance. Daniel took it all in his stride & got things sorted in an incredibly professional way - cant say thanks enough

I was sent my website Monday 11th and was not impressed. However Dan Hallsworth from support made a follow up call and spent over an hour correcting and giving ideas. The result is I now have a we... See more

Spoke with Courtney today! Could not recommend this company and their staff more! Courtney was patient and did exactly what I wanted doing even made some other changes to our site which I hadn't thoug... See more

I recently had a website built by web.com and I delt mainly with David, David is a top man he went out of his way to sort everything out and pass on my information to the design team, nothing was a pr... See more

I have really been looked after all through the process of setting up my website and I am over the moon with the result. The design is beautiful and the team really listened to my requests ensuring th... See more

I have been so impressed with Web.com from start to finish of the design and build phase of my website, and with the fantastic ongoing support! The customer service has been faultless throughout fr... See more

Tracy Spencer has given me first class service. She is professional, courteous and knew exactly what I wanted she created my website with few guidelines that I had provided, it turned out to be a... See more

I was totally grateful to web.com for creating a workable & aesthetically pleasing website for my growing scaffold company. After having spent money on 1 company to build a website that did not work I... See more

Tracy Spencer has been superb at helping me sort out a lot of website problems I have had with web.com. Tracy has turned that around to her great credit by one by one sorting out the many problems o... See more

Web.com created our website and make changes as we require. This is a cost effective solution for a small business. All the staff are excellent, in particular Daniel today advised on things I was un... See more