Emma Osman

United Kingdom

Reviews

Review of Lilysflorist


Rated 1 out of 5 stars

I ordered flowers to be delivered on…

I ordered flowers to be delivered on 26/10 they were unable to deliver as they stated they couldn’t confirm the postcode but had the full address I requested another address for the flowers to be delivered with full postcode still not delivered and has not refunded my money absolute scam
Keep away from this florist I have now got the bank involved from UK to get my refund

October 26, 2024
Unprompted review

Review of Saily


Rated 1 out of 5 stars

Do not buy it does not work I brought…

Do not buy it does not work I brought just before going to Turkey absolute rubbish I didn’t even use 5 minutes of the 30 days brought furthermore they won’t refund my money as they state its been 30 days since it’s been purchased

August 9, 2024
Unprompted review

Reply from Saily

Hi Emma, we’re sorry to hear about the issues you encountered. Unfortunately, as outlined in our Terms of Service (https://saily.com/legal/terms-of-service/), we’re unable to issue a refund for payments made more than 30 days ago. We apologize for the inconvenience and encourage you to reach out to our support team at support@saily.com for troubleshooting — they’re always ready to assist with any concerns. 🙌

Review of fillerdirect.co.uk

Review of UPS UK


Rated 1 out of 5 stars

Delivery 5 days late and still waiting

I was scheduled for a delivery on Thursday waited all it was then changed for Monday morning still no show - not the first time this has happened UPS has got to be the worst courier company definitely not be using them again

September 21, 2023
Unprompted review

Reply from UPS UK

Hello Emma, we’re sorry to have kept you waiting. Our team can review your tracking details with you to see if we can find out what its happening. Kindly email us at uktrustpilot@ups.com.
Be sure to include your package tracking number, name, and complete delivery address. -Ana

Review of UPS UK


Rated 1 out of 5 stars

If I could give it no star I would

If I could give it no star I would, I have been waiting for my package to be delivered for 2 days both messages stated between 8.30-11.30 no sign and no contact to let me know why its not delivered. My previous delivery was delayed by 2 days as the driver could not see my name on the package when it clearly was displayed on the box. If I can use another delivery organisation I will.

July 13, 2023
Unprompted review

Reply from UPS UK

Hello Emma, I'm sorry to hear your parcel hasn't been delivered yet. This is not the experience we want you to have. We'll work to avoid this from happening again and improve our service. If further assistance is required, please send us an email at uktrustpilot@ups.com. Thank you and Apologies for the trouble caused. -Ruiz

Review of Claim Eazy


Rated 1 out of 5 stars

If i could give this organisation no…PPI

If i could give this organisation no stars I would - they claimed to me that I would receive an amount in the thousands I received just over £300 they did not provide me any details of their fee I assumed it would be minimal between 1 - 5% however not only they want 30% plus 20% VAT which totals to 50% unfortunately when I received the payment i was in hospital I was unable to pay them their fee after two weeks I received a nasty text on a Sunday at 7am that the bayliffs will be coming to my house - what a disgusting organisation Stay well clear of this company

March 3, 2019
Unprompted review

Reply from Claim Eazy

Good morning Emma,

We are sorry to hear that you feel this way. We can assure you that there are always reasons behind our actions and we would like the chance to explain these to yourself.

Please may you send us an email over to customer.feedback@claimeazy.com and we will be more than happy to advise and assist you from there.

We appreciate your understanding on the matter and look forward to hearing back from you.
Many thanks,
Claim Eazy

Review of HSBC UK


Rated 1 out of 5 stars

I hate this bank not only the worst…

I hate this bank not only the worst bank but the worst organisation to deal with - my biggest regret is that I opened an account with them.
I will close my bank account as soon as I am able to do so.

Your better off keeping cash at home rather than banking with these bunch of incompetent workers

January 14, 2019
Unprompted review

Review of HSBC UK


Rated 1 out of 5 stars

Worst bank

Worst bank - I got scammed i got asked to complete a form which the Disputes team decided to send out a week later via email, completed it with lots of evidence in support of my case, they never read the emails or the supporting documents. I got refuned my money after endless calls and emails to the bank - 4 months later they are asking for the money back. I visited one of their branches the staff were helpful and understood the situation, call center Disputes team is based overseas. Absolute useless no idea of whats really going on DO NOT BANK WITH THEM

December 28, 2018
Unprompted review

Review of Web.com UK


Rated 5 out of 5 stars

Tracy Spencer has given me first class…

Tracy Spencer has given me first class service. She is professional, courteous and knew exactly what I wanted she created my website with few guidelines that I had provided, it turned out to be a five star website. She is also very knowledgable on the techincal side therefore provides great advice. It has been a delight to have Tracy create my website and constant updates are always completed upon my request.

Emma

November 6, 2018
Unprompted review

Reply from Web.com UK

Hi Emma,

Thank you for the lovely feedback and taking the time out to leave us kind words! I will feed this back to Tracy and her manager!

If you need anything else, please feel free to get back in touch.

Kind Regards,

Emma