I researched play kitchens for some time for my granddaughter. I kept coming back to Tiny Land. I liked the design, the size and the reviews were great. I decided to buy the refrigerator to go al... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #9 of 19 best companies in Children's Toys Store
- #11 of 15 best companies in Rug Store
- #1 of 1 best companies in Warehouse store
Written by the company
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
Contact info
1370 Omalley Way, 91786, Upland, United States
- customer_care@tinylandus.com
- tinylandus.com
Replied to 86% of negative reviews
Typically replies within 48 hours
Perfect
The toys are exactly what is described in the advertisement. It is well packaged and the wood/paint are not chipped or dented. Delivery was on time and well communicated on its estimated time of arrival. The toys were the perfect gift for our children!
Honey Kitchenette for Toddler Chef
Got the Tiny Land Honey Kitchenette for my 2-year old granddaughter. It was a terrific gift. She was enthralled, ecstatic, elated, and a bunch of other happy adjectives not starting with an “e.” The accessory items complemented the purchase, and she quickly served me a “cooked” wooden mushroom (along with the caveat “it’s hot, Pop-Pop!”). A very minor issue: We had a correctable shipping error that Tiny Land’s Customer Service quickly remedied. Great product, great service, mushroom inedible however.
The easy of putting together this…
The easy of putting together this kitchen was surprising. I am normally good at even figuring out directions, but these were above and beyond easy to follow. It took time due to the amount of parts. The packaging of the screws made it super convenient too. I usually get several small bowls to contain the pieces, but I didn't have to use them. I just peeled the cardboard for exactly what I needed. Thank you!
Great experience with customer service
Great experience with customer service, worked with me to solve my problem nicely and quickly. Always willing to listen on how to improve. Would definitely order just for the service alone.
I never received the fridge
I never received the fridge. I called and sent an email. Can someone please tell me how to proceed. Thank you!

Reply from Tiny Land
Fast and friendly
The customer service team got back to me so quickly and with a nice and helpful reply!
Good product, poor customer service
Product is great. I ordered 2 different play sets and only one came in. It showed both had shipped. When I received only one I reached out to customer service and was told the other one wouldn’t be available until November. This should have been noted on your website before I ordered. That is not good customer service. I ordered for a birthday gift and had to find something else

Reply from Tiny Land
Great selection
Great selection . Received it in the mail right away .
I had a customer service issue
I had a customer service issue, but they tried very hard to solve the problem, and in the end, I was very satisfied.
Broken play kitchen door
We had a door on a play kitchen break and Jasmin was awesome in the way she helped us. The door replacements were no longer available so she was able to track a workable alternative for us. She was timely and so kind. We are grateful!
Good quality and non toxic
I like that there isn’t so much going on in the playmat that it overstimulates my son. It’s not toxic which is super important to me. It’s cute. They shipped it right away and it came earlier than expected.
Great price
Great price. Came fairly quickly. Can't wait to give to my granddaughter
I gave it as a gift to my grandson
I gave it as a gift to my grandson. It seems to be of good quality.
This company has wonderful customer…
This company has wonderful customer service! I reached out via email and chat before purchasing two different things and I was met with a friendly and "just say yes" customer experience! Most recently, Chris on chat helped me with my purchase, matching Amazon's price.
Love the finished kitchen!!!
Love the finished kitchen!!!! It took 2 people and many hours to put together

Reply from Tiny Land
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







