I researched play kitchens for some time for my granddaughter. I kept coming back to Tiny Land. I liked the design, the size and the reviews were great. I decided to buy the refrigerator to go al... See more
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Review summary
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Based on these reviews
Company details
- #9 of 19 best companies in Children's Toys Store
- #11 of 15 best companies in Rug Store
- #1 of 1 best companies in Warehouse store
Written by the company
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
Contact info
1370 Omalley Way, 91786, Upland, United States
- customer_care@tinylandus.com
- tinylandus.com
Replied to 86% of negative reviews
Typically replies within 48 hours
Missing part
We ordered the Tiny Land Play Kitchen for our granddaughters birthday. While assembling we discovered a part was missing. We contacted customer service, they responded immediately. Within 2 days the part was shipped and arrived earlier than expected. We were very pleased.
Shipping concern
Mira understood my concern and offered a solution quickly and professionally. Thanks, Mira!
So perfect !!
So perfect !!! Such nice quality and easy to put together - I also decorated it with beads and personalized banner with my little grand daughter’s name and it came out lovely ! Love the mat too ! I added fluffy flower pillows; it looks cozy !
Thank you!
Kitchen is so pretty!
Kitchen is so pretty- looks exactly as pictured! Instructions for setup were clear and made building work out. Love all the features
Cute kitchens
I’ve bought an indoor play kitchen and outdoor mud kitchen plus a chef’s hat and apron from Tiny Land. Both kitchens were well made and sturdy and the chef’s gear was a hoot!
Both grandchildren loved them!!
Train in a box
Grandson (4) and his younger sister (2) played for over 2 hours straight with this train set. They went back to play over and over.
Great storage feature.
Great quality
The set is really great quality and I will definitely trust this company for future baby related purchases. Very easy to assemble
We had a shipping snafu and the team reached out proactively with updates which I really appreciated
Best customer service ever!!
I recommend this tiny kitchen with real water works. After I placed the order I forgot to put in the unit number I sent an email that night and within minutes it was rectified. Then the faucet didn’t work properly and another replacement was on its way. I tell you . You don’t get customer service that that anymore. My nice loves it it’s sturdy and stylish. Everybody wants to hang out in her kitchen.
Thank you TINY KITCHEN. Keep up the good work 😊
First birthday surprise for granddaughter
I purchased the climbing set for my granddaughters first birthday. She is going to love it. Order process was very easy and I received it very quick. The quality is great and I think she will have several years of fun on it!
My grandson loves it!
Fridge arrived with 3 issues and customer support has yet to make it right!
My fridge arrive damage on the front of the door, side cabinet as well as defect in which the fridge door does not close even while following the instructions to a T. I reached out via email for support but was given two option, one would be replacement parts or a $20 redund. Neither are feasible options for the price I paid (over $300 because I purchased 2 other products as well). Having parts sent would be time consuming but also would not fix the fridge door issue. And $20 refund for all the damages/defects upon arrival is not enough for the price paid and functionally I’m left with. The function of the fridge is literally opening the door and closing it which is the major issue apart from the two other cosmetic issues.
I’m still waiting for a response from customer support. I’m very disappointed.
This kitchen is darling and a big hit with my granddaughter.
I researched play kitchens for some time for my granddaughter. I kept coming back to Tiny Land. I liked the design, the size and the reviews were great. I decided to buy the refrigerator to go along with the set. I was very disappointed to find out the door front was not completely magnetic, just the three magnets had specific spots to hold. The description was a little misleading, I feel, with it not being stated specifically about having just three magnetic spots. It would have been fun for her to use the magnetic letters and flower magnets I had included.
However, my granddaughter loves her new kitchen and I’m having fun shopping for all her grocery needs.
The item received does not match the…
The item received does not match the description, especially the color. The afternoon couch is flimsy, that my son rolled off from it. I reached out to customer service and was not provided assistance to return the return.
Will never purchase from this company. Look somewhere else.

Reply from Tiny Land
Great product and amazing customer service!
I purchased a play kitchen from Tinyland for my daughter, and she absolutely loves it! One of the parts got damaged months later, but I was really impressed with how easy it was to get a replacement. Customer service was super responsive and helpful—such a rare find these days. They made the whole process quick and hassle-free. I’ll definitely be shopping with Tinyland again!

Reply from Tiny Land
I bought a kitchen for my daughter for…
I bought a kitchen for my daughter for Christmas and about 3 weeks later the oven door came off. I contacted Tiny land last week through instagram and asked what I could do about ordering the oven door and they quickly were able to help me get the door ordered and followed through after purchase was made. For warranty reasons the door was covered so the cost was refunded and the only thing I had to pay was shipping. This is by far the best customer service I have ever received, not only for giving me details on what I could do but following through within a day on my door status I found very helpful. You have a customer for life!! Thank you thank you!!!

Reply from Tiny Land
Quality
We purchased the little kitchen and art easel. They are both very sturdy and our grandchildren are really enjoying them. These products are worth their price!!!
Pam Dietz

Reply from Tiny Land
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