Store Insure Reviews 1,391

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's website for its user-friendliness, clear navigation, and uncluttered design, making the insurance selection and purchasing process remarkably smooth. People appreciate the competitive rates and the value for money, often noting that the company's prices are significantly lower than those offered by storage providers themselves. The straightforward process of obtaining a quote and setting up a policy is also a recurring highlight. Consumers find the company's service to be exceptionally helpful and responsive. The staff is described as friendly, knowledgeable, and proactive in addressing queries. The ability to speak to a human being quickly over the phone is a significant advantage for many. Overall, individuals are very satisfied with the ease and efficiency of the entire experience, from initial inquiry to policy purchase, and would recommend the company.

Based on these reviews

Rated 5 out of 5 stars
Verified

obtaining insurance cover same day. As an 84 yer old with poor IT ability I found some a littie confusing. as my wife passed away in January please stop addressing her . I am roger.

Company replied

Rated 5 out of 5 stars
Verified

So far very good .contacted store insure as my choice of storage facility was no on their system was promptly added with a helpful email being sent Very good price compared to the storage facilities... See more

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Rated 5 out of 5 stars
Verified

Having just rented a 10 foot storage container, the provider advised we needed storage insurance. GM Store-Insure did not keep me waiting for a quote. The premium was affordable and tailored to the... See more

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Rated 4 out of 5 stars
Verified

Easy to set up and take out, annoying you can only do full months and why it’s 4 stars not 5 as it should be able to work to set dates like other insurance does. Most storage places work on weekly or... See more

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Rated 3 out of 5 stars
Verified

Had problems arranging the insurance started in evening and then again in the morning, gave them a call and was told not to add the decimal point as you cannot progress if you did. Helpful on the tele... See more

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Rated 5 out of 5 stars
Verified

Quick and easy to arrange cover and at a very reasonable price. Liked that the first step was to identify the storage you are using - gave some peace of mind when the one you have booked is in the lis... See more

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Rated 4 out of 5 stars
Verified

Nice clear and quick quote form, shame the actual purchase pages were a bit glitchy, first on iPad, then on iPhone, but got there in the end without having to make the dreaded phone call

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Rated 5 out of 5 stars
Verified

Very sensibly priced storage insurance, with the opportunity to buy exactly the amount you need. Thank you for not robbing me blind at a time when my finances could be better! Very easy to renew with... See more

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Rated 5 out of 5 stars
Verified

I appreciated the friendly layout of your graphics introduction and the subsequent flow of form filling was not too onerous. It was efficiently designed - to the point and relevant. I quickly gained m... See more

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Rated 5 out of 5 stars
Verified

Forgot to renew my storage insurance. No problem with Store Insure. Just complete online details for instant cover. Good job nothing had occurred.

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Rated 5 out of 5 stars
Verified

Very competitive policy premium, easy website to quote and complete. I did phone the office and was connected immediately and helped with a straightforward response. A great service all round and sa... See more

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Rated 5 out of 5 stars
Verified

Sarah was very friendly, helpful and knowledgeable, everything was explained , she also facilitated a storage unit change as the original one was not suitable for our needs. We were very impressed... See more

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Rated 5 out of 5 stars
Verified

The website is so easy to use and the prices are really competitive. I emailed the company and received a prompt response and detailed help (from Patrick). It takes the stress out of finding insur... See more

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Rated 5 out of 5 stars
Verified

Straightforward process - have been using Store Insure's Insurance for a number of years now via on-line. Have not, to date, had to make a claim - fingers crossed I don't have to - although I believe... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to navigate site which is intuitive. I’d like to see an option to copy in the storage facility itself with affirmation of the policy renewal. This would ensure the user does not forget to inform... See more

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Rated 5 out of 5 stars
Verified

Very easy to sign up. It is a requirement for certain services. I like that the addresses and names of location are selected at the beginning.

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Rated 5 out of 5 stars
Verified

Very easy to set up when I realised our usual home insurer couldn't cover contents in storage. Good price and exactly the cover I need.

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Rated 5 out of 5 stars
Verified

Quick, simple and low cost. Only slight downside is having to pay it all upfront but as it was cheaper than others this was not a major issue.

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Rated 5 out of 5 stars
Verified

Clear website made it very easy to take out the right insurance at a fraction of the price quoted by the storage unit facility.

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Rated 4 out of 5 stars
Verified

apart from a slight problem with the amount insured being entered incorrectly everything was very straightforward and simple.

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Rated 5 out of 5 stars
Verified

I have only just purchased this insurance but the process was straightforward and an easy website to navigate around.

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Rated 5 out of 5 stars
Verified

Simple and cost-effective insurance at a fraction of the price quoted by the storage facility.

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Rated 5 out of 5 stars
Verified

Very simple to use and set up insurance.

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Rated 5 out of 5 stars
Verified

Excellent web site. Easy to follow. Competative price. Recommended

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Rated 5 out of 5 stars
Verified

An insurance company that actually provides a phone number you can ring and speak to a human being quickly the other end! Very helpful, got set up with an insurance quote straight away which is backe... See more

Rated 5 out of 5 stars
Verified

Jon at Store I sure was very friendly and pro-active in dealing with my queries about the policy. The web site is a breeze to use and it's a refreshing change to be able to get a quote without having... See more

Company replied

Rated 5 out of 5 stars

I used them for Safestore insurance as it worked out a lot cheaper than using Safestore's own insurance. They were very helpful and over chat I explained who I was using for storage and they said that... See more

Rated 5 out of 5 stars

Used this insurance for a three month period whilst our belongings were in storage. Relatively inexpensive cover for the time period . It gave us peace of mind whilst we were between houses & ensured... See more

Rated 4 out of 5 stars
Verified

Easy to use website and easy to read documents. I was unable to complete with my iPad for some reason and the MyChat assistant couldn’t explain it so I had to start again on my laptop, the only reason... See more

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Rated 5 out of 5 stars
Verified

I haven't had to make a claim (and hopefully won't need to!) but the process of buying this insurance online and the value for money are both excellent. It is half the price of the leading online comp... See more

Rated 4 out of 5 stars
Verified

Good website, clear and straightforward. Slight problems completing purchase as your list of locations does not include Middlesex which, believe it or not, still exists as part of postal address. Cha... See more

Rated 4 out of 5 stars
Verified

When arranging my business storage insurance I spoke to staff by phone and then online chat - helpful and reassuring. Website easy to use. More in depth questions and info than some other sites at... See more

Rated 4 out of 5 stars

Cheaper than the storage place's own. They were cheaper than Citystore's own insurance, which is the reason I chose them. I have no idea if they'd have paid out had something happened to my item... See more

Rated 4 out of 5 stars
Verified

Product and price was good and speed of cover following completion. Web site good up to quote stage enough to make me choose this provider but then after that not user friendly at all several problems... See more

Rated 5 out of 5 stars
Verified

Great service - really easy and straight forward and saved a lot of money on the storage company’s in house insurance. Haven’t started the period of insuranc yet or made a claim obviously but if the... See more

Rated 5 out of 5 stars
Verified

Very easy to use website and very competitive rates. Friendly, helpful staff who sorted out adding another storage site within 24hrs. Hopefully it will be this easy and efficient should I ever need... See more

Rated 5 out of 5 stars
Verified

I haven't made a claim and hope never to cross that bridge, so I cannot comment on that side of this business. The selection and purchasing of the insurance however was amazingly good. The website w... See more

Rated 5 out of 5 stars
Verified

Having just signed up for this insurance my feedback is about the opening process, rather than any subsequent claims. The process was easy to follow, enabling you to choose an existing storage prov... See more

Rated 4 out of 5 stars

Needed cover whilst goods in storage between moving house. Store Insure was much cheaper than removals company and web site was easy to use. Only 4 stars reflects fact I didn’t need to make a claim,... See more

Company replied

Rated 5 out of 5 stars
Verified

Very responsive to requests for information. Competitively priced, and easy to set up a new policy. Hopefully I will never have to make a claim, but if I do, I hope that process is as seamless as... See more

Company replied

Rated 5 out of 5 stars
Verified

Only taken out a policy today for goods in storage so can't judge Store Insure on claims, but the whole process of giving information and signing up was very straightforward and took no time at all.... See more

Rated 4 out of 5 stars
Verified

I can't vouch how well things would happen in the event of a claim, which of course l hope that l don't have to But the buying process was a very simple purchase to get the cover l needed

Company replied

Rated 5 out of 5 stars
Verified

Only took out insurance last night but the website was quick and easy to use and competitive prices. Clear information provided also. Not had to make a claim so cannot comment on that.

Company replied

Rated 5 out of 5 stars

Very cost effective. I have not made a claim so I dont know how these are dealt with but they do come across as very professional. Massively cheaper than Big Yellow in house insurance.

Rated 5 out of 5 stars
Verified

It is so easy to insure with Store-Insure. I have used them for a few years now to insure all my goods at Access Self Storage.

Company replied

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Company details

  1. #17 of 103 best companies in Insurance Agency

Written by the company

We offer self storage insurance for domestic or business goods. Cover can be purchased online at competitive prices. For your financial protection, the policy is underwritten at Lloyds of London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars
Verified

Excellent web site

Excellent web site. Easy to follow. Competative price. Recommended

October 4, 2025
Store Insure logo

Reply from Store Insure

Thank you Mike for your 5* Review 😊

Rated 5 out of 5 stars
Verified

straightforward process

straightforward process, fair price

September 19, 2025
Store Insure logo

Reply from Store Insure

Thank you for your 5* Review. We always love to hear from our clients 😊

Rated 5 out of 5 stars
Verified

Remember to renew

Forgot to renew my storage insurance. No problem with Store Insure. Just complete online details for instant cover. Good job nothing had occurred.

August 29, 2025
Store Insure logo

Reply from Store Insure

Thank you for your Review of our website. 😊

Rated 5 out of 5 stars
Verified

I have only just purchased this…

I have only just purchased this insurance but the process was straightforward and an easy website to navigate around.

August 23, 2025
Store Insure logo

Reply from Store Insure

Thank you Louise for your review of our website and services. 😊

Rated 4 out of 5 stars
Verified

No claim so can’t comment on that

Easy to set up and take out, annoying you can only do full months and why it’s 4 stars not 5 as it should be able to work to set dates like other insurance does. Most storage places work on weekly or 4 weekly so you can end up with a policy for weeks longer than is needed and also if you need it for longer you have to take out a new policy and pay the admin charge again. I didn’t need to make a claim so cannot comment on it they are any good in that instance.

May 2, 2025
Store Insure logo

Reply from Store Insure

Thank you Emma for your review of our website and services. We note your comments and will pass it over to our development team. 😊

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