Mike T

I bought my car from EMG at King's Lynn. It was a relaxed and simple experience. I dealt with Michael Browning who was extremely helpful. He knew everything about the vehicle l was looking to purchase and most of all, had a good sense humour. I would certainly purchase again using Michael's knowledge of the product he sells. Not all car sales staff know details of the product their selling. The you Michael & EMG @ King's Lynn.

I can never understand why Encore thinks I'm a tenant in my own FREEHOLD property. I resent them DEMANDING that l have to pay them a management fee. This is NOT what l was informed, prior to BUYING OUTRIGHT my property. Apart from cutting grass what else do they say they do? The road drains outside my house are solid with builders rubbish and have been since 2021. Now I'm being threatened by this band of Cowboys. When they sort out the road drains l will pay them in full

I've done many surveys over the yrs, but Branded surveys are a different ball game altogether. They also give points for each survey you complete. These points can then exchanged for cash. They also have a tier scheme which can lead to more surveys. It all works smoothly and I've enjoyed every survey. Hopefully a lot more to do

I had been having a problem when using my Vodafone dongle. I was away from home so went into Great Yarmouth where l knew there a shop. My problem was that my dongle which had 15gb on it on Monday but had stopped working by Wednesday. In the shop there was a young lady who had been there for 3 yrs, she gave me so much of her time and eventually solved the problem herself. Believe me it was not an easy problem to solve. But through her endeavours solved the problem and made this old git very happy. Purely on her efforts, which were way beyond a simple fix. I left with a broad smile. I can't thank her and Vodafone enough.

I've written a previous review on M.B. WORCESTER and regret to say that this bunch of Cowboys are in my opinion the worst dealership that M.B. could ever have had. They ripped me off in Dec 2023 buy selling me a GLB 220D PREMIUM PLUS WITH NIGHT PACKAGE. The vehicle they delivered to me 101 miles away, turned out to have NOT ONE of extras that would have made it a PREMIUM PLUS EDITION. Despite a continuous discussion about rejecting the supplied vehicle, my pleas have been totally rebuffed at every stage. Be WARNED this company is disgusting to deal with. You would get a fairer deal from ONLY FOOLS & HORSES. If anybody from Worcester Trading standards reads this. I am willing to drive the 200+ miles to give a statement on this M.B. dealership. In all of my years buying and owning M.B's I've never had to deal with such a disgusting outfit

This is about my dealings with this M.B. Dealership in December 2023. I purchased a GLB PREMIUM PLUS (traded my E400d) all on line. Everything went brilliantly right up to the point of delivery to me. The vehicle arrived off loaded the GLB, My E400d was loaded and off it went. I'd not checked the car as I'd had 1 prior to the E400d & knew what all about it. The written description Listed ALL of the items that went with this vehicle. The exterior was perfectly acceptable, so l went back into my house.
The next morning I was due at my partners house some 37 miles away, tried to open the tailgate by using my foot, nothing happened so tried again, still not opening, opened the drivers door to open the tailgate and use the release catch, NOT ONE FITTED. This was the beginning of a nightmare. Not 1 item of the Premium + model was fitted. I contacted Worcester, who putting it bluntly rejected taking this car back and return my E400d. They refused. No matter what the reply was NO.
I informed them that the could not refuse my request as it was purchased as a distance sale online and they were legally obliged to Return my car and take theirs back. Remembering this GLB was NOT as stated. It was all making me feel really ill & l was still trying to recover from having 6 weeks in hospital after major surgery. So l gave up for my health's sake.
My E400d was on sale for approx £9000 more than they paid me. Little wonder the were prepared to ignore the distance selling legalities. NOW I'm fully recovered and very willing to reinstate the Distance Selling Regs.

The servicing of my boiler completed without any fuss, the engineer was polite and even wiped his feet on entry. He left the work area clean and tidy.
What more do want from a gas engineer.
This engineer is welcome here anytime

I've been a Braun Shaver user for as long as l remember and decided that it was about time l treated myself to a new one (actually 2) l spent quite some time reading reviews etc and then purchased 1 five series & 1 three series. The first thing l realised was that they both had lost the built in trimmer. So unless you paid extra you could no longer clean up sideburns or beard. I couldn't help but wonder why this important tool was an add on. So now you buy a new shaver and then pay extra for the attachment to trim sideburns and beard. Then if that wasn't bad enough you need a bag or case to hold the shaver and the necessary attachments. It's not really about giving the customers a clean and well manicured facial hair or clean face, it's really how much money can we screw from each customer. What ever happened to product holding case which kept your shaver safe whenever & wherever you went on the planet? Shame on you Braun. With the series 3 you now need a holder for the shaver, another for the trimmer and the various heads to keep your facial stubble in trim. On the same model a huge piece of plastic is provided to protect the shaver head. This is save the planet from plastic waste??? The worst thing about this razor design is that for people like me, who have severe Rheumatoid Arthritis is that now l need my partner to clip on & off the various heads as needed.
But l like to be independent so, it's back to my old series 7 and 5. Thank you Braun, for me a complete waste of time, money & effort

The service engineer turned up without getting lost as most people do when looking for my property. On the invitation to come in, the very first thing done was to put covers over the her street footwear, that was the first time ever any trades staff has done so. Thank you, it was very much appreciated. She wasted no time and got straight on with the servicing of my boiler and even filled in the log. This is a first for me to say thank you for your care and attention. The lady service engineer would be welcome back at my house anytime.

Again this is a warning to potential customers of Anglian Windows and Doors
You will know that foolishly l trusted a representative of the above company and that my earlier ratings stated 5 stars, the update dropped that down to virtually zero. I had a reply from Anglian Windows on the 1st review stating that l would hear from the local agents within 2 days. THAT DID NOT MATERIALISE. So l wrote another review about how awful their non response was. I then had the latest response to my last review, repeating that l would hear from them in two days. So here l am again with STILL NO contact from ANGLIAN WINDOWS AND DOORS. Why anyone would do business with this TOTALLY UNRESPONSIVE COMPANY beats me. This company is FULLY AWARE OF MY AGE & MY HEALTH PROBLEMS, YET CHOOSE TO IGNORE the fact that the installation of their product could have been done better by a 2yr old child. The price of energy is going to be far higher than ever before and yet THIS COMPANY IS QUITE HAPPY TO LET MY ENERGY ESCAPE BECAUSE OF POOR WORKMANSHIP.
This company is very quick to take your money but as FAR AS THEIR CUSTOMERS service is concerned, l think you would need to look down the drain. BE WARNED !!!!

I very promptly had another response from Anglian WINDOWS & TEARS. Following the above review UPDATE & yet again l received their standard response stating they would respond within two days. I think this is funny NOT. I now realise that this is their exact reply to all complaints regarding their awful and atrocious fitting service of what would / should be for their prices, a decent product. However they can hold their heads up for this standard of installation, just goes to show that profit is the only thing that matters and screw the customer at every opportunity. If you value your sanity and bank balance DO NOT USE THIS COMPANY

I recently wrote a review about my findings and dealings with this company (Anglian Home improvements- Doors & Windows)
The last communication with the above company was to inform me that they would contact me within 2 days. This was posted as a reply to my review. Like an idiot l really believed they would. To date I have heard absolutely nothing. I would have thought because they know l suffer from severe Rheumatoid Arthritis that they would call to make that appointment. Now the funny thing is that the sales agent Mr G. K**t made a promise to me which was, that if l was not satisfied with the product and service he would refund the price. In the first few months it looked fantastic but was difficult for myself and my partner to open the lock and remove the key, but l gave it 5 stars because l was assured that the key removal would become easier. Now the door is bowed and fits where it touches. This company is fully aware that there is a problem but STILL DOES NOTHING. Now I'm dreading the onset of winter and the cold wind blowing through the poorly fitting door, then having even bigger bills. This company has shown complete contempt to an 81 yr old pensioner. IT HAS TAKEN MY MONEY WITH FALSE PROMISES by selling me and FITTING A DEFECTIVE DOOR.
IF YOU'RE THINKING ABOUT PURCHASING FROM THIS COMPANY, YOU NEED TO BE VERY AWARE

Not so long ago (roughly April 2022) l gave this company a very good review about a new front door they fitted. I was very pleased with how it looked and fitted. Then as time as gone by this lovely looking front door has become more and more difficult to lock and unlock. I have severe Rheumatoid Arthritis in my joints and mostly my hands. So l put in a request for one of the fitters? to visit and adjust the door, some weeks, more than a month! went by and l had a call to arrange a visit, the day suggested by the caller was not acceptable as l had a prior engagement, he told me he'd call me with other dates to come. Late June/July l sent an email saying to the effect that so far nobody has been. I then got a call from them saying they sorry and they would get some one here. Now it's mid August the door had got so bad that my partner cannot get in with help and if we're lucky we are in before the intruder alarm goes off. The top to bottom of the door has a substantial bow now, making it even more difficult. And despite the person who sold me the telling me it would be sorted out it has yet to materialise.
So now I'm a couple grand poorer and yet l still have shoddy fitting door. I forgot to mention, I'm in my 80's and they possibly don't care because I'm an easy target. SHAME ON YOU ANGLIA HOME IMPROVEMENTS. All mouth and peas poor performance.
Sorry l don't have my order number handy. But there is little possibility there's anyone else in the UK with my name

Simple and easy to use. Found a new provider as simple as

I was at one time a very ardent lover of their Dolce Gusto coffee brand, now I'm not so sure about them. The reason I'm saying this is as follows.
My favourite was the American Bold, which is no longer available, so l moved regretfully to another blend, now that is no longer available. Eventually l decided to go back on line, l couldn't help but notice that there was a lot more blends but they were in Starbucks packaging. Surprise, surprise the prices were roughly the same but the number of capsules had gone down by approx 25% (16 down to 12) across the blends. What's next for the consumer's l wonder. What ever it is you can bet it will NOT be in the consumers favour. And I'm now looking for another supplier. Any ideas? I also think that 3 stars are in my view are too generous

Simple and easy to buy and pay for items on line, pick up in store or free home delivery. Makes purchases on line safe

I have already completed one review and the outcome of that was Pure Planet asked me to contact them, which l did by email (because this is the way they communicate) what was the outcome of my email? Yes your right, absolutely nothing. How the dickens do you communicate with a company that uses a robot to answer? I have asked this robot a couple of questions and the reply was always the same answer which was an answer that made no sense. In the end this robot with a numb and useless brain told me it was handing me over to a HUMAN. I THOUGHT AT Last what happened next was same as last time absolutely NOTHING. So I'm still no further forward than my last review. Just to give an idea of what l was asking were as follows :- Can l pay you the same amount each month rather than a winter and summer. And the next question was can you make my dumb gas meter a smart meter please (my house is brand new and fitted with a dumb gas meter) and can l also have an indoor display unit. Maybe Pure Planet make communication with them virtually impossible and that way they can't get negative reviews. Come on Pure Planet l know you can do far better than I've experienced to date. You are making life difficult for an 80 Yr old with severe Rheumatoid Arthritis

I am a new customer who is finding it hard to communicate with Pure Planet. This company is allegedly SMART and communication with this company l am finding almost impossible. I live in a brand new home with duel fuel Usage and brand new meters. My electricity meter is SMART the gas meter for some reason is not for some weird reason. Now l would like it made smart plus indoor smart display. For the life of me l cannot seem to be able to make contact with to enable me to make that request and get an answer

The very first driver l had deliver my order was (difficult to say the least) because he could not find my address.
The driver who came this time, called and asked me for directions (which l gave him) he told me how long it would take to arrived)
He turned up spot on and was extremely kind and pleasant, if only all delivery drivers were the same the world would be a far happier place to be in

By far one of the best if not the best used car sites. So much so that it has become my 'GO TO FIRST' online car sites