Daniels-Head Insurance Agency Reviews 2,298

I have been dealing with this company since 1992. I have referred a number of my colleagues to them as well. I would HIGHLY recommend them to anyone needing Legal Malpractice Insurance. They do eve... See more

The successor of my old agency (I had been with this group 31 years) at the 11th Hour finally sent me an unreasonable quote for renewal. It was nearly 4 times my last year's premium. This was done o... See more

I've been with them for years...and they are absolutely THE BEST! Excellent service, professional help, knowledge of products, etc.

Everyone we've spoken to throughout the process each year has been very responsive and willing to help in any way to answer our questions and to offer various solutions. We have been working with DHIA... See more

Somewhere AFTER I mailed my payment to DHIA the check was lost. I eventually had to ACH the payment and put a stop payment on the check. The entire experience cost me more money than expected. I'd hav... See more

I have dealt with Daniels-Head Insurance for many years - since I began practicing in 1992. They have been and continue to be the BEST !!! There are very professional and I feel like we have a perso... See more

My experience was excellent, top notch! Everything was immediate and clear. Ms. Callavo found a perfect policy for me so very quickly. I greatly appreciate my experience with your company. Thanks... See more

I have obtained my professional errors & omissions insurance through Daniels-Head for more than 15 years. I have stayed with DHIA because of the amazing services it provides. There is a real level o... See more

Toni and her team have handled my business/malpractice insurance for three years, and she's hands down always getting great rates for my business. Her team is professional and diligent. Highly reco... See more

The first renewal binder was wrong as to my practice. It did not list me as doing regulatory work but litigation. Also I had a price change with little explanation why. I had to write twice to get... See more

I needed to obtain malpractice insurance for some legal work I would be handling. I emailed the Daniels-Head Insurance Agency for assistance. The agency was very responsive to my needs and was abl... See more

Always da best. Helped me thru process. Sent me the forms n requested info I needed to fill out extra stuff the adjuster.wanted. A long process but worth it. Five stars fr returning customer here :)... See more

The people at Daniels Head make the experience great. The process is no fuss. All questions always answered promptly. And, reminders (that are necessary) are professional.

Danielle was very helpful and made the process very easy. She responded promptly and answered all my questions. She made the experience easy and understandable. I would definitely work with her again... See more

Stephen was extra helpful and attentive to our specific needs, worked hard to place us and saved us money for better coverage. I have not had that level of effort from any other professional service c... See more

I appreciate the quick response to my questions regarding the coverage provided by my policy. Also, following up with me to make sure coverage remains in place. Thank you.

Daniel was extremely helpful and responsive to my firm’s needs. He got me a policy that met our requirements quickly and answered all my questions and concerns.

We always have so much help from everyone and Gabriella Tetrick is very helpful and helps us with everything we need. Customer Service is great.

Thank you to Stephen Dimiceli for being available by phone to discuss my needs and assist me through the process. It was an easy and efficient experience as well.

We've been with Daniel-Head for several years. It is always a pleasant and easy experience. Our annual renewal are seamless. The staff is friendly and professional. Top tier company.

Prompt friendly service and timely advice.

Great company over the years. My insurance needs changed and they tried to work with me. I just thought the premium would be somewhat less than quoted since I am working for a larger firm now and don... See more

We have used Shawna Stark with Daniels-Head Insurance Agency for upwards of 15 years. She is very professional and responsive to any questions we have during our renewal process. She notifies us wel... See more

Ms. Stark and her staff did make the renewal process easy and expeditious for this year from past years. However, as the legal industry starts to become more reliant on digital and online tools, I hop... See more

Daniels-Head Insurance Agency has been very helpful and proactive, notifying me well ahead of time of my renewal date and helping me decide whether or not I need to make changes to my policy. Sarah M... See more

Excellent customer services by Daniels-Head. Steven Dimiceli went above and beyond to help me secure the exact coverage I needed for my small law firm's needs. I have been on the fence about leaving... See more

I cannot put into words the satisfaction that we have had in working with this Agency for our insurance needs. In the many years that we have been with Daniels-Head Insurance Agency, Inc., we have ne... See more

Excellent customer service. I had a million questions and they were all answered. I also watched the " 7 Things You Need to Know" webinar provided by DHIA and it was very detailed and informative on w... See more

I have been with Daniels-Head for over 20 years. Shawna has been not just my agent but my friend. Premiums are competitive and service is outstanding. Shawna always asks about my family and shows genu... See more

Excellent service all around. Sarah at DHIA saved me close to 50% over the premium I have been paying for the last 9 years to another insurer for a comparable policy. The rating on the new insurer is... See more

I love Shawna Stark. She has been my agent for my malpractice insurance for the past 16 years and she anticipates all of my insurance needs. She is responsive and my insurance is always set up and in... See more

Sarah Mutchler is the reason I get my insurance through you. She ALWAYS makes sure that I know my renewal is coming, she follows up and she makes sure that I get it done timely. She makes my life ea... See more

Stephan was awesome to deal with initially, but I did not hear from him 7-10 days from the renewal date. I got quotes from two other companies, and they were calling every other day. I am glad that St... See more

I have been very pleased overall, although thankfully haven't had to use the insurance yet. Shawna Stark is always very professional and pleasant. DHIA has a very easy renewal process, which I apprec... See more

Sarah was extremely pleasant to deal with! She responded quickly and answered my questions accurately! The process was very efficient and the firm quote and receipt of the policy was way beyond exp... See more

I have been with DH insurance agency for quite some time now and I will until I no longer need professional insurance. Everyone I have encountered has been warm, professional, and extremely reliable.... See more

I am an attorney with a solo practice. I have gone through Daniels-Head for my malpractice insurance for about ten years. My agent, Shawna Stark, has been fantastic. She is knowledgeable, patien... See more

I think baby boomers would like to have a little more reaction with the underwriter. Many baby boomers are agency owners with the average agency owner being 58 years old. My experience was good, but e... See more

I had an excellent experience with Sarah. She went above and beyond and never lost her patience with me as I navigated several options. She was kind, responsive and informed. As a solo practitioner... See more

Haven't had a claim (knock wood), but dealing with DHIA and Shawna Stark to acquire my policy has always been a pleasure, fast, and enjoyable. Moved to another policy and agency once one year, and qu... See more

I have worked with DHIA for several years. They are readily accessible, patient when I can’t get it together, and provide excellent customer service. A shout out to Chris Astorga, my DHIA rep. He has... See more

DHIA is the first insurance agent I have had in the last 50 years that would say a personal "thank you" for my annual renewals. Jim Franklin (retired 2014) was the first to do so; followed by Kylie B... See more

Shawna Stark has been my rock each year when I renew my insurance. I always have questions, and she makes me feel as if I am her only client; she always takes the time I need, and my renewal and/or re... See more

Sarah Mutchler is a valuable asset to the Agency and to the Industry. She goes above and beyond to make sure the client's insurance needs are met. Friendly (not pushy) reminders when renewals and... See more

I am a new lawyer, so I was not familiar with the Lawyers Professional Liability Insurance process. Some of the forms were a bit confusing. However, Sarah Mutchler worked with me and clarified all of... See more

Shawna is a commensurate professional and makes the process of getting insurance easy and even sometimes fun. She and her staff have always made me feel like I am the most important client and my nee... See more

I have been with DHIA for well over a decade. Shawna Stark has been my broker for the duration, I believe. She and her team always make sure to keep me reminded of my renewal periods, so that I do n... See more

Daniel's-Head staff is efficient and helps me to stay on top of my insurance needs. Whenever I have needed information about coverage, benefits of my policy, or the like, Karen Curreri has filled me i... See more

Ms. Chasteen did an extraordinary job in obtaining a policy which perfectly fits my unusual needs and circumstances. Everything was accomplished timely and professionally. She should probably get a ra... See more

I think you send out the renewal application too early. Your people are fine especially the lady from Franklin Furnace,Ohio.