Technical Softwares Italy Reviews 258

TrustScore 2.5 out of 5

2.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed dissatisfaction with various aspects of the business, including issues related to contacting the company, problems with the website and app, and concerns regarding refunds and subscriptions. Consumers report difficulties in getting in touch with the business and express frustration with the functionality and user experience of the website and app. Furthermore, people mention problems with the refund process and express concerns about their subscriptions. Reviewers report that they were immediately refunded after the purchase, without any explanation. Consumers also report that their IP address was blocked, and they were unable to contact support.

Based on these reviews

Rated 2 out of 5 stars

I purchased AdobeCC through Softwareshore in January and it's suddenly told me my username licence has expired. The softwareshore website is down and it's incredibly suspicious. Also, since I wrote... See more

Rated 3 out of 5 stars

Installing is easy BUT no way to use my e-mail as the master e-mail. Open issues renain: Getting over the 5 G barrier in onedrive (was made to nelieve it was 50 G) Please help on jow to integrate... See more

Rated 3 out of 5 stars

Can't properly give this a 5* review yet because the app I need to download (InDesign) needs 8gb of ram and my laptop is only 4gb, so i had to waitt for a Ram upgrade. sadly more stress than i was exp... See more

Rated 3 out of 5 stars

Was skeptical at first, but it is the original Adobe Cloud. I even got an invoice! The only disadvantage is that you were on your own and didn't get any instructions what to do step by step. But I did... See more

Rated 1 out of 5 stars

I purchased a one-year Adobe licence from softwareshore in October last year, but it lasted only five months. Two days ago, I received a notification that my licence had expired. When I tried to co... See more

Rated 1 out of 5 stars

It was working well and all was fine (Adobe CC License) but their website and socials have now disappeared and I was kicked out of my license. Something tells me they're not coming back and they... See more

Rated 1 out of 5 stars

Their price for an Adobe subscription is amazing value, but I have been unable to purchase - each time I check out, I get a message saying "your purchase has been blocked for potential fraud" - I have... See more

Rated 1 out of 5 stars

Very strange experience. Placed an order only to receive an email shortly after saying it had been refunded. I reached out today via facebook only to be told my order was rejected and refun... See more

Company replied

Rated 1 out of 5 stars

Purchased an Adobe CC license in September 2024 for 1 year with no issues. My licence has now been stopped and the company seemingly has disappeared from the internet. No response from my email and al... See more

Rated 1 out of 5 stars

My 1 year Adobe subscription was working fine for a couple of months until a few days ago when I got notified that it had "expired". Software Shore are nowhere to be found and have disappeared. It see... See more

Rated 1 out of 5 stars

There is no chat service even though it says there is “first red flag”. Tried twice to purchase using PayPal both times it refused my purchase saying my transaction was fraudulent and to try another p... See more

Company replied

Rated 1 out of 5 stars

Purchased this for £100 including some extra discounts for a 12 month subscription. Only to discover today like many other's reporting. 6th March 2025. it has stopped working. No way of contacting t... See more

Rated 1 out of 5 stars

EDITED: ALL GONE AFTER TWO MONTH, UTTER RIDICULOUS!! I was a bit sceptic at the beginning but here I am reviewing. It is indeed a corporation account, so you have your private account and the p... See more

Rated 1 out of 5 stars

I ordered and the was immediately refunded. No reason was given. This has led to me being without access to adobe and now have to decide whether to renew my subscription with Adobe direct. Very disa... See more

Company replied

Rated 1 out of 5 stars

Paid for a years subscription with softwareshore.com in December. Worked perfectly until today. The software stated that my subscription had ran out - top right of photoshop and illustrator also sho... See more

Rated 1 out of 5 stars

Worked well for months and now has stopped working. their website has disappeared and you cannot email support as their domain name is gone I emailed the company that have taken over softwareshore... See more

Rated 1 out of 5 stars

Looks like a Scam. I paid and then was immediately refunded. Just seems odd. Update: High risk - in what way? Why did you not respond to my email asking why I had been refunded and then you bl... See more

Company replied

Rated 1 out of 5 stars

Refunded and IP address blocked immediately. Clearly I've been auto-flagged as some sort of risk, I assure you I'm not! Perhaps using the same email address as my old Adobe account isn't compatible w... See more

Rated 1 out of 5 stars

I have had nothing but the best experience with softwareshore.com and its customer care service was simply wonderful. However, their website/domain is down oddly and access to our Adobe accounts hav... See more

Rated 1 out of 5 stars

Bought a license for software last year in July 2024, the license was meant to last a year. It worked fine till today. Today, the software stopped working, I tried emailing support and the support add... See more

Rated 1 out of 5 stars

This company has changed its name 3 times since 5th March 2025. My 1 year Adobe licence no longer works, the original name when I purchased was Softwareshore. Their website, email, Facebook and Inst... See more

Rated 1 out of 5 stars

scam website. Tried to purchase Adobe cloud licence. made the purchase and then a few hours later it was refunded without any reason. They then blocked my IP address from accessing their website, so I... See more

Company replied

Rated 1 out of 5 stars

Scam website. I have tried to order from multiple accounts but they cancel and refund it every time. EDIT: Since responding to my review they have also flooded my email accounts with registration e... See more

Company replied

Rated 1 out of 5 stars

I purchased a 12-month Adobe subscription 2 months ago. It was great, worked well and saved me a lot of money. Today, the licenses disappeared, they've deleted their domain so no access to their... See more

Rated 1 out of 5 stars

Do not buy adobe full suite. Char from Softwareshore admitted in an email to me that adobe has a bug when trying to access the full suite. I asked for a full refund, which is currently processing. I... See more

Company replied

Rated 1 out of 5 stars

Something very dodgy from them as they took payment, and then 2 minutes later refunded it. They also banned my IP and won't answer support emails. I'm not down money but also they won't sell an Adobe... See more

Company replied

Rated 1 out of 5 stars

Like others I was also scammed, paid in October and it's now shut down. However I contacted my bank about the payment and I was refunded straight away so it's worth contacting them!

Rated 1 out of 5 stars

I have just had the same issue as Natalie. Issue with subscription. I cant access any of the Adobe Cloud software. I have tried to go into thier website but it doesnt exist anymore. I have also ema... See more

Rated 1 out of 5 stars

MASSIVE SCAM!! just got 12 month adobe mid january only for their website to disspear and to change name to Technical Softwares Italy BE WARNED!! stay away from Technical Softwares Italy they... See more

Rated 1 out of 5 stars

Like many others giving 1* reviews, my purchase was cancelled & refunded and my IP address blocked so I couldn't attempt another transaction. I know the response will be that they reserve the right... See more

Company replied

Rated 1 out of 5 stars

I was using license from Softwarshore for some time. Everything was good. And a not long ago I ordered Adobe subscription, which is not working right now (6.3.2025). Website no longer exists, no resp... See more

Rated 1 out of 5 stars

Same here. I purchased the Adobe Creative Cloud in October and it has been terminated on my adobe cloud. The company has disappeared totally. Softwareshore.. What is going on? You have disappeared???

Rated 1 out of 5 stars

Purchased Adobe Creative Clouds in January and it worked great initially, then not long after my username/account was not recognised by Adobe. Softwareshore website disappeared for a while and now it... See more

Rated 1 out of 5 stars

Bought a years worth of Adobe Creative Cloud in November, logged in for work this morning (March) to find that the subscription had been terminated without notice, their website had been taken down a... See more

Rated 1 out of 5 stars

For now my experience was fine until yesterday. I lost access to Adobe acount, also website isnt available. I think they lost access to licences which they were selling. site was softwareshore.com

Rated 1 out of 5 stars

Paid for 12 months of Adobe software in November and today I've lost access to everything. Their website is down, their Facebook page has disappeared. I've got my money's worth from the subscriptio... See more

Rated 1 out of 5 stars

Same issue as the others over the last few days. SoftwareShore (now Softelio) vanished off the internet and not reached out to any of the subscribers with this switch in name. Suggests to me this... See more

Rated 1 out of 5 stars

Knew it was too good to be true! Signed up in December all was well up until yesterday Wed 5 March license comes up as expired and website offline with no point of contact. Never trust again even if t... See more

Rated 3 out of 5 stars

I purchased Adobe CC for 1 year on the 10th of February for a reduced amount which saved me loads of money. Everything worked smoothly until this morning when there was an issue with my license. Sent... See more

Rated 1 out of 5 stars

What a suprise! ... Luckily I got my money back when they falsely sold me a educational licence... Though it did result in a continuous flood of e-mail spam after the refund. Been watching them sin... See more

Rated 1 out of 5 stars

Well I am dealing with the same issue with the people under me. I have contacted Softelio and this is their answer: “Apologies but this website: softwareshore Are scamming clients. After they so... See more

Rated 1 out of 5 stars

Paid for a year. Like most others. Got a few months and now its cancelled. Company not contactable. Emailed technicalsoftwares at proton.me Respond and say they're not Softwareshore. Submitted a claim... See more

Rated 1 out of 5 stars

I'm one of many who have been scammed by SoftwareShore. I was one of the luckier ones who managed to get use for 136 days, of the 365 that I paid for. Website disappeared, social media accounts d... See more

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2.3

Poor

TrustScore 2.5 out of 5

258 reviews

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Replied to 16% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

What a suprise, disappointed in Trustpilot

What a suprise! ... Luckily I got my money back when they falsely sold me a educational licence... Though it did result in a continuous flood of e-mail spam after the refund. Been watching them since then to see how long it took them to optimise the number of sales before switching off the licences and doing a runner
.. No confidence in Trust pilot now though.. it was amazing how they (Software Shore) manipulated the reviews - Through falsely challenging them, lying through their teeth and blaming the customers for mistakes.
I'm surprised Trustpilot have let them on the site under a different name, at least the newest reviews are telling the real story.
Just avoid....

June 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Purchased Adobe Creative Clouds in…

Purchased Adobe Creative Clouds in January and it worked great initially, then not long after my username/account was not recognised by Adobe. Softwareshore website disappeared for a while and now it's backup, however no response from my queries to sort the account out or get a refund.
Absolute Scam!

April 17, 2025
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Rated 1 out of 5 stars

Avoid

Avoid. Software reselling scam
Lost my Adobe CC access. Software Shore has since disappeared. Website now redirects to YouTube video

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

Too good to be true

I'm one of many who have been scammed by SoftwareShore. I was one of the luckier ones who managed to get use for 136 days, of the 365 that I paid for.
Website disappeared, social media accounts deleted, helpdesk removed, email address no longer valid...

I've contacted the email address listed below who will only reply in Italian... to say 'Softwareshore is not us bye'. Perhaps the change in name on Trustpilot was done by Softwareshore maliciously to target their competitors, like Technical Softwares or Softelio, so they can run away with our money. But I can only guess.

I have filed a claim with PayPal for the remaining 229 days that I won't have use of the software for, fingers crossed.

March 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Softwareshore - Total Scam, Stay Away!

I purchased a one-year Adobe licence from softwareshore in October last year, but it lasted only five months. Two days ago, I received a notification that my licence had expired. When I tried to contact the company, I found their website shut down, and my emails bounced back—they’ve completely ghosted.

No support, no refund, no explanation. Just gone. Definitely a lesson learned.

March 9, 2025
Unprompted review
Rated 1 out of 5 stars

Year subscription with softwareshore.com gone!

Paid for a years subscription with softwareshore.com in December. Worked perfectly until today. The software stated that my subscription had ran out - top right of photoshop and illustrator also showed a red button stating account suspended.
Emailed company- found out that the email bounced back. The website can no longer be reached. Clearly too good to be true. I researched them. Read good reviews. Now ... off they go into the sunset! Damn it! Lesson learnt. Shame this happened at expense!

March 8, 2025
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Rated 1 out of 5 stars

Scam

Paid for a year. Like most others. Got a few months and now its cancelled. Company not contactable. Emailed technicalsoftwares at proton.me Respond and say they're not Softwareshore. Submitted a claim with PayPal.

September 22, 2024
Unprompted review
Rated 1 out of 5 stars

It is a scam

It is a scam - you will get one month's access if you are lucky and then it will lock you out - BEWARE!

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

Possibly a scam

I purchased a suite from softwareshore, and all the sudden it stopped working.

Their website is gone and no way of tracking them

June 23, 2024
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Rated 1 out of 5 stars

Scam

This company has changed its name 3 times since 5th March 2025.
My 1 year Adobe licence no longer works, the original name when I purchased was Softwareshore. Their website, email, Facebook and Instagram accounts have all been deleted.
I thought it was too good to be true but was under the impression Paypal would reimburse me if it was a scam - however they say that as it is over 30 days since I purchased they 'found with the seller'. So much for Paypal protection. It did work for 3 months but no longer.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

Adobe Subscription Stopped Working

Bought a license for software last year in July 2024, the license was meant to last a year. It worked fine till today. Today, the software stopped working, I tried emailing support and the support address no longer exists. Tried looking for the website and it no longer exists either. Have work I need to do and can't complete. Probably a scam unless there's a good reason it's gone down.

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

MASSIVE SCAM!

MASSIVE SCAM!! just got 12 month adobe mid january only for their website to disspear and to change name to Technical Softwares Italy

BE WARNED!! stay away from Technical Softwares Italy
they need shut down and these scammers locked up! they will be getting more victims to scam on.

WE WANT OUR MONEY BACK!!!

January 13, 2025
Unprompted review

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