GP

Graeme Probert

United Kingdom

Reviews

Review of Technical Softwares Italy

Review of Last Night of Freedom (LNOF)


Rated 3 out of 5 stars

Resolved the issue

I used Last Night of Freedom to organise the activities for my brothers stag in Cologne.

When I got to the first activity I found out that I had been booked for the wrong day, so we didn't get to do that paid activity and we also spent money on taxis to get there.

For the second activity I was given the wrong pick up place on my confirmation. This meant I had to organise taxis for 16 people to get to the other side of the city once I found our the actual pick up place, this resulted on us being an hour late for the activity.

EDIT: I originally gave a 1 star, but have edited the review as I got a refund for the mishaps.

June 26, 2018
Unprompted review

Reply from Last Night of Freedom (LNOF)

Hi Graeme,

We are sorry you have experienced difficulties on your weekend and as discussed we are investigating this fully with our suppliers now to find out exactly what has happened. We appreciate you would like this resolved quickly and we can assure you we are chasing responses on this and trying to resolve things as soon as possible for you.

It is a pity you were unable to wait until our investigation had reached conclusion before rating our services, but please rest assured we will contact you directly so that we can reach a resolution on this.

Kind Regards
Team LNOF