The Shutter Store UK Reviews 2,705

Very happy with my shutters. I did find the measuring guides a bit tricky (due to lots of options and different types of windows - not a failing from the Shutter Store). The blinds fit perfectly and l... See more

Great So far. The ordering form explains all the options well and its easy to fill in and attatch a photo of your window. Shutterstore expert phoned to check my order the next day and i missed the c... See more

Michelle at The Shutter Store helped me when I contacted via the website helpline. I bought shutters from The Shutter Store 9 years ago that have been great, but recently I accidentally broke one of t... See more

I've been ordering shutters from the Shutter Store over a number of years and they have got progressively better. They quality is great and they not only look good they keep the rooms quite and warm.... See more

Download their online guide. Choose correct fitting for your shape window. Measure your own windows as per instructions. Found this all quite easy enough but make sure you triple check your sizes. Y... See more

Easy to understand ordering process with the follow up phone call a reassuring touch. Confident we have ordered what we need.

Excellent company to deal with. They provide a good deal of information about how to measure and the different types of shutters. Then before they place your order with the manufacturers they ring yo... See more

Instructions on how to measure were excellent. Placed order and email was received to say that I would receive a call in the next two days to confirm order details. I received a call within a few hour... See more

Ordering from the website is super easy, Once the order is in the company contacts you and takes you through what you have order, checking that all is good. This is crucial in my opinion to make su... See more

Very good advice on our original plan for shutters as it wouldn't have worked. Good information and support through e mail after fitting. Shutters look good now they are installed. Only issues we... See more

Ellie has been really helpful in assisting with the correct measurements for our shutters. Ellie took time over the phone to go through all the best options for our windows. Really looking forward t... See more

Ordered samples that arrived promptly, selected all options on the website and paid. The next day received a call from customer services to confirm options and measurements, answered all my questions... See more

Exceptional service so far. I was impressed with the service from the first contact made and I knew that I was going ahead with placing my order with them. This option is also great for DIYer like mys... See more

Absolute fabulous service . Easy to place order with a friendly follow up call to confirm details .

I wholeheartedly can recommend the process from start to finish with The Shutter Store UK. I would like particularly to recognise the contribution of Ellie who went to great lengths to give brilliant... See more

I ordered a replacement shutter (my dog chewed the slats on last one). The company got in touch to check I got the details right and ended up selling me a cheaper shutter that solved my dog problem.... See more

We bought some excellent shutters from The Shutter Store a few years ago, so had no hesitation in using the same company for our sitting room. The measuring instructions are clearly set out, and the s... See more

Second order after fitting first shutters all OK. Very helpful enabling us to get our order correct and making sure we are happy with what we are ordering and that they will work/fit correctly. Now... See more

Upon taking my order on 20th November they tell me that "Because of the time of year" I can expect delivery mid January !! which is dissapointing as its usually just a few days. However I have sinc... See more

Just ordered another beautiful Shutter from The Shutter Store This is my sixth one and they really are amazing . Right from ordering to the representative checking the order and sizes are cor... See more

The check and confirmation phone call came within 24hrs of my online order as promised. The process was very thorough and informative and left me feeling confident that my order was...in order. If th... See more

Excellent shutter, fitted well with a professional finish. Appreciated the phone call prior to the order proceeding to be sure that the measurements were taken correctly and the specification confirm... See more

From finding them on the web and going through their shutters to placing the order it was a faultless exercise. I'd been on chat to them and they were so so helpful. They called me on the day i place... See more

I had a mixed experience with The Shutter Store UK on shutters.co.uk. Michelle from customer service was incredibly helpful with measuring, calling and emailing updates regularly. The ordering process... See more

Very helpful staff, they call to double check your order details and answer any questions. I ordered on 7th August, shutter arrived on 14th August, very pleased with the quality and simple to fit.

This is the second time I have bought shutters from the Shutter Store. I was so impressed with the build quality, value for money and the service received on the first batch that it was really ea... See more

I've purchased a number of shutters from TCMM Group over the years and have always found the website and associated brochures and measurement instructions first class. I did on one order have issues w... See more

What can I say? Service has been second to none from placing order through to receiving and fitting my bathroom shutter. Granted, when I first placed the order I thought they may be a little overpric... See more

Purchased before and just as good service as previous Ordering easy online and staff always call to go through your order to ensure all is correct great 2nd line of checking

Very easy to follow on the website and the call up after placing the order was very useful. The technical team you can ring with any queries about the shutters and the team know their products well an... See more

Absolutely love my new shutters, they are beautiful and so well made. They were delivered in a week which was incredible. Customer service was excellent from start to finish, would highly recommend an... See more

Great web site, make it so easy to design and measure your windows. Also a great choice of colours. Very impressive with customer service. This was my first order, they call you and go through ever... See more

Shutters arrived on time, on the correct date. Plenty of updates by the courier. Fantastically packaged. Fit and look perfect. Highly recommend and will be buying more shutters from them. Thanks

The service & the product superb previously ordered a faux wood shutter which is fantastic quality I would not use any other company for shutters now, this is a huge statement as I used to sell them... See more

Second time I’ve ordered from the Shutterstore, there website is easy to follow and the instructions for ordering are easy to follow. They then contact you and talk you through your order making sure... See more

Every time The Shutter Store team provide an excellent service and this transaction is no exception! Thank you all very much indeed. Excellent products, fair price and superb service!

Really impressed with the call back service to check through the order. Managed to make some important improvements to my order. Looking forward to seeing the product now.

Went onto the chat and spoke to Tom and mentioned my children had broken a slat out of its pin, I managed to repair the slat but then wasn't able to get the pin back in. Tom kindly sent out a spare pi... See more

So far my dealings with Ellie at the Shutter store have been nothing short of amazing. Polite, prompt and so knowledgeable. If the delivery and product is half as good I'll be delighted. Thank you El... See more

Spot on great service from how to get the correct size right to delivery and self fitting- brilliant

Great service so far Conscientious member of staff called to make sure all details were correct before confirming final order

I would usually be put off ordering shutter blinds that I have to measure myself for fear of getting it wrong, but the website provides really clear instructions and templates to use. Once your ord... See more

Very easy process. Everything confirmed and explained in detail on follow up confirmation call. Very happy

Clear and easy to use website, great follow up by phone to make sure you understood and measured everything correctly. Just a really professional experience!

Ordering process is easy. Measuring process is clear and then checked by the company with a confirmation call a few days after submitting the order - very reassuring. Delivery was fast and t... See more

Easy to deal with and very helpful despite me making a number of changes and ultimately very patient

Very friendly and helpful advice which helped to clarify the order and have a even better product

Great service First class Staff extremely friendly and informative.

Excellent web site easy to view and order products. Excellent measuring guide takes you step by step through the process. Follow up call to confirm product ordered and to ensure that you have unde... See more

The shutters look absolutely fabulous After I selected and configured the shutters online, The Shutter Store (TSS) called me to verify everything. Only after this, and I was happy to go ahe... See more