DC

David Campbell

United Kingdom

Reviews

Review of Vertu Motors

Rated 5 out of 5 stars

From first contact to the handover of…

From first contact to the handover of my car everything was straightforward. Stephen is very helpful and knowledgeable about the MG S5 car I was interested in.

September 4, 2025
Unprompted review

Reply from Vertu Motors

Good morning David. Thank you for taking the time to leave a review for Vertu MG Edinburgh. We are happy to hear you were happy with the level of service you received from Stephen in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean

Review of Powersurge

Rated 5 out of 5 stars

Grant responded quickly to my enquiry…

Grant responded quickly to my enquiry and came to do the install of my ev charge point on the day and time we agreed.

Grant did a very professional installation and after clearing up the workspace set up and explained the Hypervolt pro 3 ev settings and software.

I would recommend PowerSurge/ Grant to anyone looking for an ev charger point.

August 27, 2025
Unprompted review

Review of The Shutter Store UK

Rated 5 out of 5 stars

This is the second time I have bought…

This is the second time I have bought shutters from the Shutter Store. I was so impressed with the build quality, value for money and the service received on the first batch that it was really easy to place my second order.

Delivery was fast and efficient and the driver kept me fully informed throughout the process, contacting me the night before with an eta at my home address.

An excellent service all round.

November 15, 2024

Reply from The Shutter Store UK

Hi David,

Thank you for your kind words and for returning to us for more shutters. We hope you enjoy them for many years to come!

Best Wishes
The Customer Service Team

Review of Yodel by InPost

Review of AIT Home Delivery UK Ltd

Review of Dawsons

Rated 2 out of 5 stars

Initial contact and service was promising

Initial contact and service was very good however having returned the item I purchased for a refund I suddenly don't get replies to my email.

I don't know if my item has been received (tracking no doesn't work) or when my money will be returned. Pretty bad actually.

January 16, 2018
Unprompted review

Reply from Dawsons

Hi
Thank you for your review.
I have looked into your return and I can see the order has been refunded in full on the 16th January. I apologise if we have not kept you informed of this but you should now be able top see the refund back into your account.
If that's not the case, or if I can help with anything else, please don't hesitate to get in touch with me and I will do my best to help
Regards
Paul

Review of Parcel Monkey UK

Review of Parcelforce Worldwide

Rated 1 out of 5 stars

Parcelforce = ParcelFarce. Totally useless

Paid for next day service Wed 30th Aug, parcel collected ok.

Thurs 1st Sep 09:05am parcel arrives at Edinburgh West depot. Info from tracking on web site. Parcel sits there all day.

Fri 2nd Sep 08:00am info on web site says parcel is still sitting in Edinburgh 09:00am I call customer services who advise the parcel is "missing" but they will investigate and call me back. 11:00am I try to call them again - line constantly engaged. I email customer services with details 4hrs later email back saying someone will look into it.

17:00pm no phone call - no email - no clue whats happening.

Yes ParcelFarce is about right. Bunch of amatuers.

I would never use them by choice.

September 2, 2016
Unprompted review

Reply from Parcelforce Worldwide

Good morning David,

I am very sorry to hear of the delay in receiving this parcel.

I have reviewed the tracking and can see that the parcel was located and scanned as delivered on Saturday morning.

Please accept my apologies for any inconvenience that this delay caused and I trust that the item was received in good order, albeit later than intended.

The sender of the parcel can submit a claim for the delay by going to https://claims.parcelforce.com and registering the details.

Kind regards

Chris - Parcelforce Worldwide