customer

Exceptional service so far. I was impressed with the service from the first contact made and I knew that I was going ahead with placing my order with them. This option is also great for DIYer like myself. Product samples looking great and the price is very competitive. I can’t wait to receive my order. I’m looking forward to placing more orders. I would highly recommend

Great value for money compare to other companies. Very prompt confirmation after making the first instalment payment. So far very impressed.

As a first time buyer, myself and wife had saved up 10% deposit for our mortgage but we did find it very difficult and stressful to get a mortgage as my wife is a staff nurse on zero hour contract with NHS. Very few lenders were willing to accept her contract. I submitted our mortgage application directly to one particular lender i work for, unfortunately we been declined and we were worrying about loosing our house.

When i first spoke to Laura Floyd and explained the unpleasant journey we did experience so far, she was very knowledgeable, friendly and professional. Due to lenders criteria and credit score requirement when lending at 90% LTV it was very difficult.

After chatting to Laura we then considered getting help from family members, something i don't think we would have considered if it wasn't for Laura.

As soon as we were able to increase our deposit to 15% Laura was able to find us a great deal from a lender who accept zero hour contract. Our mortgage application only took 2 days from the day the application was submitted to the day we got our mortgage offer.

I would strongly recommend Option Finance to my family and friends. They have played a massive role to get us this mortgage offer. Every staff we dealt with were very professional and helpful. We also dealt with Kirsten who i believe is the administrator. She went through our documents and made sure that every documents the lender could possibly have asked for was included and submitted to avoid any delays which is exactly what has happen.

Both Laura and Kirsten were very prompt in terms of replying to my emails, texts and calls even after 6 pm which is something i could not get from another mortgage broker i have used. At very affordable price, its definitely worth having Option Finance in hand

Excellent service, keep it up. Massive thank you to Laura and Kirsten

So far so good. I’m pleased with their service. Hopefully this will continue until completion.