Mostly positive experience. It's unfortunate when shipping prices from seller aren't listed and then you are forced to pay an extremely high rate with no visibility as to why or what the benefit is. M... See more
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418-1 Hariwara Nakamachi, Toyama,, 931-8431, Toyama Prefecture, Japan
Replied to 100% of negative reviews
Typically replies within 1 week
The best ever shipping protection. Every single step of the process is clear.

Reply from Sendico
It was easy to use and everything was clear. Plus, the whole process was quick.

Reply from Sendico

Reply from Sendico
Fast - From topping up of wallet to purchasing.
Easy - Comprehesive on multiple sites, easy to use and navigate, easy to choose shipping.
Responsive - Request to unblock and services is prompt

Reply from Sendico
I’ve been using this amazing company for many years now! When I first started shopping for Japanese items, I tried out several different companies to compare them. But I quickly discovered that Sendico consistently offered more affordable shipping rates for the exact same items—that was the first game changer for me!
What surprised me even more was that despite the lower cost, the quality of packaging and shipping was far superior. Every package arrived safely, carefully packed, and handled with genuine attention to detail. From the start, I found myself saving money while receiving a higher standard of service.
Over time, as I continued using Sendico, I realized they’re not just a reliable business—they genuinely care about their customers. Their team goes above and beyond to provide thoughtful, personal touches that you wouldn’t expect! On several occasions, I also received a beautifully crafted origami crane (an orizuru) included in my parcels. It’s a small but deeply meaningful gesture :-)
To me, that simple paper crane has come to symbolize everything about Sendico’s approach: generosity, trustworthiness, and connection to the authentic culture of Japan.
I would 100% recommend Sendico and feel lucky to have found them!!

Reply from Sendico
This is a reliable, affordable service to people that want to buy goods from japan. And it gets better with time.

Reply from Sendico
I got everything I ordered in good condition thank you so much

Reply from Sendico
I started using Sendico 5 months ago. No problem at all. I don't know what happened but, they never answer support questions, shipping questions, or anything about refunds. They used to be the best service for Japanese goods. I think they are the worst now. Absolutely horrible communication and customer support.

Reply from Sendico
I use this company all the time and have done for years. Efficient and hard working with excellent service.

Reply from Sendico
This was a great experience. Was a little bit disappointed about the shipping being so high. You had to pay for extra shipping protection etc. but other than that my Xbox 360 came in with no issues. I’ll buy again soon!

Reply from Sendico
Parcels always packed very well. You get confirmation if ok to get rid of packing material (box, styrofoam).

Reply from Sendico
I've always had a good experience when shopping with Sendico. Regardless of where I buy, the process is easy and parcels always arrive quickly and well packed. I routinely recommend Sendico to others!

Reply from Sendico
sendico is super epic. i like to buy trinkets from here. website is easy to navigate. they are good at bubble-wrapping my packages. thx guys.

Reply from Sendico

Reply from Sendico
Not able anymore to declare value of a consolidated package. That was the only plus value to your service.
Also, even if I buy items for myself, it's declared as business for customs. Not god at all.

Reply from Sendico
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