Reservation Desk Reviews 21,603

This Property is where I choose to stay, when visiting My Daughter, Who is in Nursing Home. They are Pleasant, Have become Comfortable in Conversations. Room immaculate. Breakfast is Wonderful. Thank... See more

Great hotel, and the location was also fantastic. Nicely appointed room, the staff were super courteous and helpful, there is a there is a nice lounge and restaurant, and everything about my stay was... See more

The initial young lady stated that the hotel I was interested in was not available on the dates that I wanted. She offered me another hotel. I asked her what was the star rating and she said 3-3 1/2.... See more

I dont normally do the booking, but the site was easy to use. Would be really nice to have the ability to choose from a few different rooms and it shows the location of the rooms in relation to the bu... See more

The Reservation Desk for this hotel was absolutely amazing! I had been watching the room prices fluctuate on sites like Booking.com and Expedia, and then suddenly, the room I wanted disappeared. I wen... See more

Room was clean and comfortable. Heart shaped tub enjoyable with exception of the cracked/broken "deck" surrounding the tub. It had been poorly repaired but sharp edges were very evident. Coffee mak... See more

I didn't realize I was booking on a 3rd party site; the link said 'Courtyard Bowie', so I thought I was on the Marriott Courtyard site, not 'Expedia' or whatever the hell it was. Now my company wants... See more

Reservation was done terrific the hotel I booked was a total disaster. First off they charge you an extra $50.00 per room cash second rooms are dirty holes in doors and walls ac do not work properly p... See more

Could not get through to Best Western on the phone. Their Call Programming has bugs and we waiting on the phone for over an hour; about 35 minutes being the next caller; so we gave up and had to book... See more

Had exceptional help from Aleah Johnson at Margaritaville Orlando. She went out of her way to email me my final invoice by using her personal email (hotel email apparently not working). This was above... See more

Kinda easy, did have hard time finding disability accessible room at first. No place to ck for senior discount( thinking that close to airport not an option lol) Wanted to request extra pillows and... See more

We arrived at the hotel and realized it was not in Kennebunkport Maine as is advertised so we tried to get our money back and couldn't. The hotel personal said they didn't book it. We thought we were... See more

The motel may be a bit dated but the owner’s kindness blew me away. As a joke, I asked if he had an Indian food - and instead of laughing it off, he pulled up YouTube and actually cooked me an amazi... See more

I found this hotel through Expedia but I always try to book through the hotels themselves and sometimes their reservations are just difficult to navigate. That is not the case here. Price matched Expe... See more

My booking said the balance was due on check in; however I was charged two days after the booking. When I called a day later and asked the reservation to be cancelled, you wouldn’t refund the booking... See more

I don’t quite understand your question. You’re asking for feedback on a simple reservation I made on line? Yes, the reservation went through. If you want feedback on that then yes your servers are wor... See more

Two of your most valuable employees made my 97 year old's and my experience more than exceptional.Please praise the following two woman: Octavia & Shakaiya they went way beyond to help my mother in a... See more

My booking was online through The Company online services. The process was simple, through and I was able to complete all requirements for my reservation. I called back to speak with one of your Rep... See more

It's so important that we can get the right information based on booking a room, when you are traveling. I don't need a third-party service. I need the correct information on where we are staying. So... See more

We have stayed at the Hyatt Place several times now. Each time has been very enjoyable. Customer service is great! Rooms are a very comfortable size for one night or extended stays. The breakfast bar... See more

Mattress were terrible, Ned to be replaced along with the pillows. The air conditioner made stopping and starting noises all night long. The tub was a slow draining when we were taking a shower. Th... See more

I want to specifically mention the out of ordinary service we received generally at the lounge but a special mention for Renata who was very kind with us. She really helped make our stay better and sh... See more

The people we met in this town were a joy to meet. From the Bluegreen vacation presentation to the staff at the Holiday Inn Express. Everyone was so kind and hospital. Shout out to Alex at the front d... See more

Spirit ridge was a beautiful resort, gorgeous surroundings and views. The room/suite was perfect for the two of us. The staff were all fantastic and attentive! Golf course was hard for me but worth t... See more

I was in Pittsburgh two nights for a Steelers game on Sept 14. My experience was excellent in all senses. I had two breakfast tickets as courtesy. I would recommend it. Great location in downtown.

We had a lovely time here, and really enjoyed hanging out by the fire pits, our room was just right and breakfast was good. But what I really want to say is how wonderful it was to see a handicap acce... See more

checked in 4-5 Oct, frontdesk are helpful specially Joanna (night shifts). She made our stay comfortable, she work extra miles to assist us in everything we need during our stay. Bfast are staffs ar... See more

I wanted to book my reservation online using my American Express card. The online form indicates AE can be used but the fill in form would not take the format for the AE card number or its 4 digit sec... See more

Why am I paying for registering myself? I tried to call the desk to request a room but got no answer after several times so had no option but to do it online. I’m not impressed.

The good part is that the staff is friendly and helpful and the room was clean and well appointed, but the stay was ruined by the level of noise. There was a door in the common wall between us and th... See more

The person helping me with adding on a night to my stay on the Oregon coast was friendly enough but was also distracted, giggling and interacting with whom she called were her co-workers. It hit distr... See more

I stayed at this hotel three weeks ago, and I still haven’t received my deposit back. I’ve been trying to call several times, but no one ever answers. Before booking, I had read other reviews menti... See more

The Staff was Great !!! The front desk was phenomenal with check in and hospitality!!! ALL questions were answered and was welcomed with smiles!!! Thank you so much!!! Continue the Great work and will... See more

Convenient and clear instructions. I would only add a comment box so that I could indicate that I prefer the second floor, at the west end of the motel (I've stayed here before and this room was idea... See more

After my wife spent a few hours trying to get a reservation changed at another hotel in Denver. I was able to secure a room at the Denver Hyatt in five minutes or less! Thank you.

Great front desk staff at the Radisson. The reservation was easy, the room was comfortable and quiet. I was worried at first because it was right next to the elevator. Didn’t hear a sound all night... See more

The staff was friendly and accommodating. Many of them greeted us as we passed wherever they were working. If there was any issue, personal or hotel related, the staff exceeded our expectations. Duri... See more

I was very disappointed when i called Expedia or Booking .com that they were not able to find an accessible room, then i called the hotel direct and was told that they do not have any accessible rooms... See more

I gave the hotel 4 stars it would have received higher, but the drinking glasses were not clean at all. They were smeared with smudge, like they had been wiped out with a dirty cloth other than that I... See more

Booking went great but even after 24hrs I haven't received the booking confirmation email while the website said it is sent to my email. I verified that I had the right email address and even checked... See more

I used online booking and everything went smoothly. Confirmation email arrived immediately. Final assessment will be when we check in and how that process proceeds.

The reservationdesk.com website was intuitive and easy to use. The user interface was well designed with the right number of drop-down menus for speed ease of use, and security.

The stay was fine. We didn’t know so many amenities would not be available. We ate at Jimmy’s and the food and the service was wonderful. You may want to check the shower. There was pink pre-mold arou... See more

The gentleman at the front desk was fantastic. He let me know about the amenities and time for breakfast . Room was clean , bed was very comfortable. I will be staying again .

Exceptional from start to finish. All hotel staff was very pleasant and helpful. A little of the beaten path but not far from downtown. Would highly recommend staying here and I will should I get by h... See more

I have the flu and can not travel this weekend. I was able to easily cancel my hotel reservation. The hotel did not have a room for the following weekend, so I was able to easily book at another hotel... See more

Easy to navigate through the site. All room options were presented noting all amenities. The actual booking process was equally very easy.

I made a mistake and they were very helpful in clearing it up. They refunded my reservation when I'm sure most places wouldn't have.

The process was quick and easy. Receipt and confirmations were sent through text and email immediately. The site was clear and detailed.

Very easy process to review needed dates and make a room reservation. Very quick confirmation email followed which was greatly appreciated.