Mattress were terrible
Mattress were terrible, Ned to be replaced along with the pillows. The air conditioner made stopping and starting noises all night long. The tub was a slow draining when we were taking a shower. There was straining on the ceilings in try e room and bathroom along with mold.
Reply from Reservation Desk
We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, Reservation Desk is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at support@reservationdesk.com. We're here to help where we can and would love to hear more about your experience booking with us.