Relaytech Reviews 22,010

I would not call it great. I asked for the delivery after 6.30 pm but then the attempt to deliver was made before that. So obviously it couldn't be delivered until the next working day (2 days after... See more

I found Relay to have meet my expectation, this was a late order made by me. The order had long way to travel, I used the Urgent tab informing them why it was Urgent. I had ordered two items in cas... See more

Communication was good. they informed my every step of the was,once my parcel was in their possession. They delivered when they said they were going to delivered, no waiting around. Good job.

Someone was in the property, but the parcel was left by the recycling bin and no info was left in anyway to say where thenparcel was. The door wasn't even knocked to see if there was a response

He rang my doorbell (Ring door camera bell) and he waited patiently for me to come downstairs despite my mobility issues. He was about pushing the parcel through my letterbox when l opened my front d... See more

Your services is very poor and bad. On Sunday 5th of October Your courier left my parcel outside the building and it was stolen away. It doesn't make sense to do that to customers. Why didn't... See more

I received an unknown prompt to download the Relay app. There was no acknowledgement of who it was from or about no details stating the regards of shipment or the device. It's common knowledge not to... See more

Delivery was received intact, and most importantly I just loved all notifications, i.e No safe place highlighted etc., a great service, offered to customers. My package was handed directly to me, not... See more

Good delivery service. Once my parcel had been received by the courier, i was notified by email which day my delivery would take place, given a 2 hour delivery window and also given an option to leave... See more

The initial address which I mentioned was closed when they arrive, they called and asked the direction. As well as we can add any other address before they arrive. I highly recommend SHEIN to use re... See more

Excellent customer service. Their size guide was incorrect and I ordered shoes that were a size too small for me. After reaching out, I quickly got a response where I was offered a deal where I was gi... See more

Was notified parcel was out for delivery, that night i got a whatsapp informing me of a delivery window between 9:40 - 11:00pm (which is rather late especially im up at 5am every day). After waiting u... See more

Love going to the Camberwell Green store, staff are friendly, helpfull and knowledgeable makes shopping easy and relaxing knowing you'll be looked after. Shout out to Rizwana..

Im so glad you sent me the parcel on the 4th because you tray on the 2th was not opened my work and the men taking a picture hi delivered and I think they left in the street and not telling me is bac... See more

Person who deliverd my parcel was trying to post it through my Letter box early hours of the morning I heard the commotion went down stairs to see what's going on. I opened the door after calling ou... See more

Updates to say when it’s going to be delivered were sent about 10 minutes before it will be delivered. I don’t understand how you can be more specific? There were a ridiculous number of updates before... See more

Where I live, most delivery guys just dump my parcels in the concierge area. This particular guy made the effort to come directly to my door. Much appreciated. Thank you

I live in a new estate and courier company always gets confused with my address because there is another street not far from us that with same street name. He delivered it to the other address but the... See more

The workmen came on Monday morning to build up my fitted wardrobes. They worked hard and completed bedroom by 12-30 pm on Tuesday morning. I am very happy with the work and efficient completion of... See more

The parcel arrived shortly after leaving your shop, excellent, it was also left in a safe place, great so far. Why didn't the driver knock? I was in all day and why didn't he use a card to let me kno... See more

Very helpful put my parcel in hallway for me due to being disabled. Would highly recommend and hopefully he delivers all my parcels . Well done lad

Delivery was okay but parcel was left on the step outside the font door, on a main road. This was despite my completing the form to say where the safe space was, which was through the side gate under... See more

The driver left my parcel in a Domino’s pizza place. He didn’t deliver it to my address. The keypad to my building gives access to delivery drives, multiple companies deliver every day.

Thought I would give Relay a go as there have been problems with Inpost and Yodel. Delivery was fast and efficient Parcel left correctly as requested Will deffo use again x

Excellent service. Keep the slot time. The delivery men are friendly, and always make sure to submit the parcel by hand. They never leave it unattended outside, like some other company.

So email day before delivery to say relay had got the parcel, and email on the morning of delivery to say it was due to be delivered that day. No other information given, no way to track w... See more

Everything was fine with my delay. The company used was unexpected as I've never heard of Relay. The parcel arrived before the expected date.

They can be trusted and best customer services. Delivery was fast. I having problem with my parcel, they sort it out quickly with quick responses. The are very polite, it makes you feel special. Than... See more

Great service, very easy tracking, courier was very chatty, friendly and polite, courier handled my package with care, had respect for my property. And on time

My package was delivered on time as notified. Relay alerted me of my package’s whereabouts in each step and they even followed my last-minute delivery instructions. Great job

The delivery was good but didn't get the text message until very late in the evening, but knew it was going to be delivered on that day. So I was waiting in all day, which was not good for me. It woul... See more

So pleased with help from driver I have injured my knee had trouble getting to door, he was so helpful and patient, don’t know his name but thank you

Delivered to my requested safe place. I wasn't disturbed, I'd seen the driver come up the path and the driver updated the delivered status immediately which I liked.

Delivered bright and early with no complications. Although the relay app was a little slow in updating the couriers delivery journey but it worked out fine in the end.

The shoes were to small and i take a 5 the stitches at the bottom hurt my feet they are so uncomfortable all so i had too take the laces out before i could get them on Mrs Hipkins

Delivered on time and gave good options where to leave the parcel if I was out. Updates throughout the delivery process. Photo shot of delivery.

Delivery was difficult to gage as very little information was given. The maps used were decades out of date. And very late time of delivery slot when that information was accessible.

Because the delivery person called me from downstairs and I could pick it up. Otherwise it would be a problem as my parcels get stolen if left unattended.

I have had a few parcels delivered from relay now and they are always on time , let you no when they have arrived or been and leave the parcels were I ask them to , always friendly .

The delivery was on time, when it was supposed to be delivered. I answered the door & the delivery Driver was polite, handed me my package while taking a photo.

Yesterday was the first time I received a parcel through Relay delivery services. I love the swift and efficient way the delivery man delivered my parcel to me. Thank you.

Please ask your delivery men to knock or ring bell when delivering and not just leave on step thank you

Great delivery service, lovely courier, and up-to-date updates. True to their word. Will happily use them again and greatly recommend using them

My delivery was quick and efficient from this company I was kept informed on when my package would be delivered. Well done.

I knew i wouldnt be home when my delivery was dew , i asked for my parcel to be deliverd to a safe place , and they did just that ,great job

It came on the day which was set for delivery it was on time there was no issues with the delivery finding the door very polite and friendly.

It’s not about your delivery but I need to return the product and order a larger size and don’t know how to do this. Please advise. Sherlee Feldman

I like the fact that the courier delivers the parcel in our hands. It's very reassuring that he/she does not leave it and goes away. They actually wait for you to answer your door.

Great company. I received my parcel with joy because the item came on time, and intact. Thank you so much Relay and please please don't change. Just continue to improve instead

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