Relay Financial Reviews 2,801

Great customer service. Just always opt for the call back when needing to speak with someone. My issue was resolved quickly, it was expedited since Im outside the country. Very helpful team. I also l... See more

Relay made it so simple for me to sign up for both a business checking and saving accounts. Transferring funds from my California accounts to Relay was easy to do also. I would highly recommend thei... See more

So far, I've had excellent service working with Relay. Anytime I've reached out by email, my problem or situation has been resolved within 24 hours. If you're a startup / online business, I recommend... See more

So far I have really loved Relay. I found it a few months ago when looking for a small business alternative through a Wyoming LLC management company and it has been very professional, organized, and g... See more

The biggest thing I love about Relay is how simple they make it to follow the Profit First method. Having multiple accounts set up (I use five) is seamless, and moving money between them is quick and... See more

Amazing business bank. Easy to setup and start using. Support of multiple accounts and virtual cards allows for quick governance straight out of the gate without having to worry about fees.

The multiple accounts without fees is phenomenal. 20+ accounts. the ability to look at all the different accounts and balances at once is life changing. I own a small business / restaurant. I h... See more

Banking with Relay is simple and extremely convenient. Any time an issue or question has come up I reach out to them and it is answered and or resolved quickly and efficiently. During the process wh... See more

Just enjoyed the Relay webinar. Shannon and Greg were great. Clear communication, good detail. It’s time for exactly this type of financial service. Potential for 20 accounts? EXACTLY what we’re looki... See more

I’m newer to Relay but so far it’s been an incredible experience! On-boarding with intention and organization. Plus, quick follow ups for routine needs or questions.

Finally a bank that I like and seems to actually care about tech. Also, they have really nice customer support, they just helped me add a DBA.

I have been with Relay now for few years .. I cant recall a big problem throughout these years, but most importantly, is when I have a problem (which will happen regardless) and seek for help .. How w... See more

Amazing experience working with Relay! Always so helpful, timely with responses, and they do a great job of listening to any issues that arises and taking immediate action to resolve. I can't say enou... See more

Relay is one of the few banks that didn’t give me a single headache. The entire process—from application to account setup—was smooth and straightforward. If you're struggling to open a business bank... See more

Relay's customer service is almost equivalent to a small home town brick and mortar bank. Every time I have a question I do not have to wait long or go through routing questions. They answer calls,... See more

I've been a customer of Relay Financial since 2020. I make bank transfers from India. It's fairly simple to use bank services for international and domestic transactions. If there are any questions,... See more

I was unable to log in to my Relay account on both the computer and the phone. Wenj was very knowledgeable and efficiently helped me log in. I am delighted with Relayfi's service.

I’ve been with Relay for a few years now. After thoroughly researching platforms for my small business needs, I was immediately drawn to two things. 1. Their Profit First method. This really... See more

Relay hands down has the best customer service. Very refreshing, I must add. I now have 5 different accounts with Relay because of there customer service. I actually can say that I really trust them w... See more

I was in a bind with a big, time-sensitive payment and a penalty fee looming. I explained my case to the Relay team, and they resolved it in a single business day. Their understanding and efficienc... See more

Relay has proven to be a modern, reliable banking platform with outstanding customer support. During a challenging situation with a temporary account blockage, their support team responded quickly, pr... See more

Relay has repeatedly impressed me by exceeding my expectations when confronting any issue. Their streamlined platform and super quick customer service eased my mind after moving from a tradition... See more

I have only been with Relay for a month so that’s why I am not giving 5 stars yet but asides from that everything has been excellent. Really took my time finding the right bank and so far it seems I h... See more

As a brand new business, Relay has made the banking side of this for me a lot easier. It is flexible and yet thorough to meet current needs and future and growth.

Excellent customer service and seamless website that keeps getting better. I love their automations and it has been a really great bank to use Profit First principles with.

When I called the Relay's customer service this morning, I thought I had an issue that was going to take days to remedy. Rai listened to my issue and understood exactly what had to be done to correct... See more

They answered my question and did what I needed to get them done but a few touching points. 1) They are using cheap voice system 2) The agent was very polite and somewhat knowledgeable but defin... See more

I continue to be impressed with the friendly professionalism of the staff at Relay. As a new business owner just getting off the ground, and not at all familiar with business banking, all of my concer... See more

They made it easy to set up multiple accounts to keep everything nice and neat. Great for following thr "Profit First" way of doing business.

From the very first interaction, Relay Bank's customer service exceeded all my expectations. The support was fast, clear, and highly professional. Every question I had was answered with precision... See more

Wenj was amazing and incredibly helpful. I appreciate his kindness. He listened attentively, explained things clearly, and guided me through the entire process.

Everything was excellent and highly recommended. I wish they had support in more languages, but otherwise, everything was perfect.

Relay offers a greater value to a small or starting business than any other financial institution that I have seen to date!!!! Being able to have multiple accounts and to be able to compartmentalize i... See more

They are a huge help for my online business! Supports are very helpful also which I truly like, process was so smooth and not so strict company. Thank you very much! Highly recommend.

Relay has quickly become one of my crucial tools for scaling & managing business finances. The platform is clean, intuitive, and purpose-built for modern founders. From multi-account setups to... See more

The process is very simple and solved a serious problem that I had as a foreigner for my company in the USA.

Great customer support specially from Sofie she was super top notch.

Despite issues technically, once the engineering team of Carlo and her associate got on a video call to help me through the weeks long set of problems - they did so expediently, efficiently, professio... See more

Answered all my questions gave me information i needed

Relay is great, everything about them is 100% professioal!!!

I had issue with 2FA past couple of days and it was a horror for me not beeing able to log in thanks to Rhey he called me today and ressolved any issue. CUSTOMER SUPPORT TOP NOTCH! Tip: if you... See more

One username logs into multiple LLC bank accounts! Relay has wonderful customer support when I reach out to them. I get around the website well. They treat you well without your LLCs each having earne... See more

I'm going to edit my review- I'll leave as 5 Stars for now, but that result will be determined. I know people are seeing this, so... Right after posting this review (which I wholeheartedly mea... See more

Great customer service, and super quick to resolve any issues that may come up!