Petstop Reviews 29,603

My parcel was delayed due to damage during delivery and when I reached out to enquire about it, Emma let me know that they would send out a replacement straight away. The first bag they could source f... See more

Excellent shop with great range. Very helpful, patient and knowledgeable lady helped to complete the full shop in advance of a new puppy arrival. Online click and collect option for food also very han... See more

K9 toys and treats are brilliant for our 11 month old dog who is full of energy and fun. Different colours and ways of connectability keep him interested and amused. Ordering a breeze and delivery as... See more

Petstop are such a pleasure to deal with. They realise the importance & value of good customers which to me is a huge plus. Their next day delivery service takes the stress out of waiting for your goo... See more

Ordered on the 6th Oct and didn’t receive my order until 10th. This is not typical of petstop but I had to purchase alternative cat food in the meantime. Your website boasts of next day for 96% of o... See more

Unfortunately I have only given 3 stars this time round. The website was user friendly and I did find everything I was looking for. However the delivery let the service down. The box was left outs... See more

Very fast delivery. Unfortunately the bag of dog food was loose in the cardboard box with the other item we bought, and the bag had split. The inside of the box and the other items a bit of an oily me... See more

Super easy to order and a mega impressive turnaround time - and on a custom item! The package was with us in less than 24 hours!

Very user-friendly website makes it quick and easy to find what you're looking for. Ordering process is a breeze and I'm impressed at how quickly it was delivered. I placed my order on Friday, Septem... See more

When I approached the counter the sales assistant appeared to be on a personal call so I waited perhaps For a min or two. She never said hello sorry for keeping you just looked at me until I spoke... See more

This was my first time ordering on line from Petstop. Normally, I visit the shop and I find it a most enjoyable experience. But it time doesn't allow, its wonderful to get this service online and stra... See more

The subscription service works really well for me. It is flexible and changes are easy to make, e and most importantly it has been super reliable. It is delivered every 4 weeks without fail and the de... See more

This is about my forth experience ordering online with Petstop and I cannot fault it. Easy, practical and they always deliver on time. I would also like t point out that their shop staff are brilliant... See more

Very straight forward and great that it was with a courier instead of a post. Received confirmation and updates immediately. I’ll definitely be shopping online again!

Fabulous company. Got Toothpaste very quickly. Love Petstop. Price very reasonable thanks Petstop.

Rang the store on the Kinsale Roundabout, just before closing time, and ordered a 12kg bag of dog food. It was delivered first thing the following morning. Absolutely fabulous store to deal with, a... See more

Fast delivery, item came perfectly as we choose on line on your website, no damage, well packed, we are very pleased with our order, and os our pets! Will definitely buy again in the future with PetSh... See more

To be honest Between the price increase and the forced subscription to get the lower price (which is still higher than a few months ago!!) I genuinely will be looking into a better deal at this... See more

Absolutely love petstop, can’t fault them . My local one is 2 minutes away but I’m disabled so deliveries are easier and comes within a day or two

Great products. Subscription plan works well, although it would be nice to be able to add "one-off" products to an upcoming order myself. That said, the customer service staff are fabulous and happy t... See more

Same as always, no fuss, fast dispatch of a superb product. Nadur is excellent dog food from a company that knows customer service.

Needing some kitten food in a hurry I knew from past experience that Petstop has always been brilliant at fast processing of orders and delivery. I ordered on the Friday and the food was here on th... See more

Fast delivery . Product itself not good . Boughy for my vwry anzious dog but it ddoeant work for hwr in any way . Will nees to shop around in hopea to dind somwthing that will help hwrbin timw dor thw... See more

I use Petstop.ie regularly via their Click & Collect service. My order is always ready quickly and it's easy to collect from the friendly staff in their Carrickmines store.

Prompt delivery, but disappointed that the bag of dog nuts had a hole init, I think the quality of the dogs nut good and a good price but I guess it could not have been avoided

Top-quality products and always excellent service. I go to Douglas's store almost every day and have become good friends with the staff.

Ordering on line is quick and efficient. The delivery driver is fantastic. Leaves the order in the safe place given every time. Texts to say on the way and let’s you know it’s been delivered.

With the shop opening at 9:30 and me starting work at 10 to know I can order and it be delivered next day is so much easier

Easy to use web site, prompt delivery, convenient I orderd dog food on saturday night and. it was delivered monday morning

Great service - I needed a return and refund, which was processed quickly and efficiently, with no quibbles.

Fast dispatch of goods Got exactly what I wanted Was in the store when visiting my daughter in Rathmines and was impressed with the store, it's relaxed vibe and helpful and friendly staff

Gave a discount on further purchases due to a delay in delivery

I wasn’t able to pick up the item myself, but the staff are great and it wasn’t a problem. They are very good. I can’t speak highly enough of them, never a problem too small.

Amazing experience. Ordered and everything was delivered the next day. And delivery was free. And excellent service

Always prompt and on time, no issues. Fabulous service! Thank you guys! 😊

Everyone in PetStop Douglas is always very helpful and a pleasure to deal with

Quick shipping and no hassle Option to subscribe to regular deliveries Very happy- Thanks

Super service, bought a sale item, delivered on time, excellent service 😊

Very easy to order and very impressed how fast it was delivered 👏

Good: very fast delivery Bad: getting more and more expensive

Always a great service.. Order is always here within 48hrs

Very quick delivery, well packed , will order again

Easy to order online and delivery was very quick.

Very easy to use and find products Was very impressed with the quick delivery Thank you

Quick delivery. As ordered.

I cannot fault this wonderful Irish pet store. They always deliver within a few days and prices are very competitive with free delivery over €29. Also they have a fantastic selection of items. Keep up... See more

Everything ordered, arrived. Fast and prompt delivery and service.

Even though I had an issue with the product, customer service responded very quickly and resolved it in a short time. I’m very satisfied. This is a website I shop from regularly.