TF

Trish F

Ireland

Reviews

Review of Petstop

Review of Petstop


Rated 3 out of 5 stars

We ordered a scratch post and litter…

We ordered a scratch post and litter box. The post was exactly what we ordered and expected, the litter box was not. The bottom part of the tray is warped and bulging so it rocks if my cat is in there, the hood is cheaply cut Plastic with a huge opening on the top. It defeats the purpose of a hooded box if the scent can seep out the top.

The box was also really dirty and dusty, I imagine we were given an unchecked display model.

January 13, 2023

Reply from Petstop

Hi Trish,

Thank you for your review and recent order with us.
We are sorry to hear that one of the items appears to be faulty.
Can we ask you to send us a photo of the litter tray to info@petstop.ie, and we can look into this and assist you further.

Please note, we do not have any items on display as all of our items would come directly from our manufacturers and stored in our warehouse.

Kind Regards,

The Petstop Team.