Mostly positive and much better than any bank I've dealt with, OFX helped get me funds from an overseas deceased estate. There was a bit of confusion and red tape but after I was assigned to... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
Simplify your FX needs with OFX.
Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.
We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.
Why choose OFX?
Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.
Save Money
Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.
Transfer Securely
Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology
Fee Transparency
OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.
24/7 Support
Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.
Start saving time and money - open an OFX account today!
Written by the company
Level 19, 60 Margaret St, 2000, Sydney, Australia
Replied to 75% of negative reviews
Typically replies within 1 week
I've been using OFX for many years and have never had any problems. On the contrary, it is super fast and super easy to move your money.
10/10 on every level.
Immediate response to phone call, fast ID verification, excellent rate offer by broker, very clear deal documentation,
currency in recipient’s bank (Australia) within 24 hours.
Excellent all round
Reply from OFX
Had trouble with the transfer online but once I called Omar was excellent. He did book the transfer and made it look simple.
Reply from OFX
The easiest & fastest way to transfer currency
Reply from OFX
Excellent service, competitive exchange rate, and diversified options to pay in different currencies.
Used many times, always good rates for USD. Rafael was pleasant and helpful with money in U.S. Bank, same day
Reply from OFX
Excellent communication in person and via email, keeping me informed at every step. Professional.
Reply from OFX
Excellent service. Way better than Wise or CurrencyFair.
Reply from OFX
I had a great experience working with Amy of the Ireland OFX office. She was able to handle my various inquiries promptly and professionally, and followed up with phone calls and emails the same day.
Reply from OFX
Dealing with a girl called Amy she couldn’t have been more helpful great service
Reply from OFX
With a Daughter living Overseas it is important we have a fast, reliable and cost efficient money transfer service. OFX has been just that service for several years now, Thank You Team OFX.
Reply from OFX
I would like to give 10stars to Sara Appleton @OFX as she has always gone beyond my expectations to help me anytime I have used their services. It’s because of her dedication and commitment that I am now a client for life with OFX! The process is easy and fast and it’s because of her amazing passion for her work, and always taking the time to listen to client needs, she is a superstar, feel blessed to have this opportunity to recommend her and OFX!
Reply from OFX
Extremely happy with the exceptional guidance and assistance I received from Assyl from OFX. The whole processes was so easy from start to finish.
Reply from OFX
Prompt and honest service with a good rate of exchange.
Reply from OFX
Rafael was really great at helping me resolve an access issue to our online account.
Overall, I was very happy with the service from OFX. I was offered a competitive rate and Assyl was extremely informative and responsive.
Reply from OFX
Having previously utilized a different service for my transactions, I encountered OFX through a client's request this time. Initially, I felt some apprehension, but the client manager ensured a comfortable and efficient process. It was truly a pleasant experience, and the service and support were exceptionally professional. I will certainly recommend OFX to my group of investors for their future needs.
Reply from OFX
Mostly positive and much better than any bank I've dealt with, OFX helped get me funds from an overseas deceased estate.
There was a bit of confusion and red tape but after I was assigned to Bernadene in New Zealand, it was smooth sailing and the easiest part by far out of this seemingly never-ending endeavour.
Bernadene was able to answer all my questions, explain steps to be taken, and was available usually within minutes of me contacting her by email.
Top notch service and gave me a lot of faith in how OFX is run.
Will definitely use in the future should I need this service again.
Reply from OFX
I have been using OFX for years in a business and personal capacity. I work very closely with NOEL FRASER in the Toronto office. His professionalism, attention to detail and endless patience with me [I'm technologically challenged] has made for the most outstanding experience. Noel brings old world patience, caring and a super high level of customer service to the experience. He is a credit to the OFX team and brand. There are so many FX options out there today. Customer service and caring wins the day. I have recommended OFX to many clients, friends and family for all FX needs thanks to Noel.
Reply from OFX
Customer service always available and responsive. Very quick transactions.
Reply from OFX
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.