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I appreciate that you guys understood I really want to lose weight..but it didn't work out for me Thanks for understanding that it doesn't work for me
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
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The guy from customer support understood the issue with the last bill and un recieved package . Prepared a new bill instead , deleted the old one and took care the paskage gets sent to me.
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Well, this is my first pack that I’m gonna try out because I’ve seen a lot of videos on Instagram and I was so crazy about it when I saw it so I wanted to try it. And based off the service, it was goo... See more
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My message was answered immediately and I was promised to send the product I ordered.
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Onto my second jar. I accidentally hit subscription by mistake as I only need 1 jar for 3 months. When I emailed, the staff wrote back within a day and changed it straight away to single purchas... See more
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It only took 2 minutes to cancel my subscription for Craveless, which was not my magic pill.
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aske was amazing, solved my problems in a secon, he is a keeper for sure and give him a raise for helping thils old lady with so much patience and class
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Please Chane The Telephone Recording the Women who is answerig is Very Harsh and Like Dont Care. Must Be Polite as Others.Ex, Hej, Du här kommith till ...... She slooks like callöing to fight
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My request was handled within 24 hours! And all seems very professional.
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Amazing customer service by Leonardo. He understood my concern and tried to help above and beyond. I highly recommend to contact them if you face any issues :)
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I’ve had great customer service experience from the beginning of my membership. They are helpful and quick to respond. I’ve also seen visible change in my skin since using the product.
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They are honest what they say. I send them email Yesterday to Cancel my order. They are already answer me today. That is good about the company. You get quick reply. I hope you will continue to be hon... See more
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The guy who I talked to was very understanding and help me out very fast to conceal my order . because I don't have money for that.thanks
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Norwegian Lab As. biggest scam compay pls be careful of them they cheat people and get money
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I was very satisfied.quick and easy.the Customer service representative took the matter under control and resolved the issue.he theserve a meddol.
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The person on the call was gr8 man he helps me and gave me good discounts and good information thanks
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Hun er hjelpsom 🥰❤️ she is very accommodating and she eased my worries 🥰❤️kodus to her🥰
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Prompt and clear service The greatest appreciation for the product you offer. I am 60 years old and after one week I have very positive health changes. Thank you
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They answer me, I had to wait a bit but I got a satisfactory reply, and Jose was really helpfull
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The customer representative had a good prompt response and that helped with my query! Good job!
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I was not sure for the subscription. I have the email and the response was satisfying! Thank Q!!
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It was about the clarification of my recent order, not the product wise review, exactly I’m satisfied regarding Incredible customer service with 5 stars work ethics. Cheers to Melinda and her/his v... See more
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The customer service understanded completly some mistakly situattion that happened with me, so you can feel safe with this product
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They answer so fast and they help as fast as they can,. I was worried to read bad reviews from other, but for me i'm thankful.
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Quick and efficient reply.
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Got great help from Diego! It took awhile to get an answer when I tried to call a few times. Kept on trying and finally got through so don’t give up! Everything went smoothly. Thank you!
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I needed to get what I wanted as soon as possible with good customer service. 🙂
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Customer Service was very nice and very clear. i really appreciated their kindness.
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The personnel are quick, polite, dedicated and professional. I’m happy with the experience I had after getting in contact with them severally. ☺️
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Very efficient and responsible, they solved it at the same time.
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I use this product just for 4 days so i need moor time ti write my rating
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Quick response about inquiries. Thank you
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Good combination and fast delivery.....good reply all Mail 💌
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Very helpful, multi language and friendly customer service
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Happy with the company, and the support received. Thank you!
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I was able to get the informations i need.
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I really liked the approach to customers.
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Many thanks to Jose for helping me solve my problem.
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My experience was very very good 10/10
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Very good product and efficient work on your body
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The agent was helpful and solved the issue.
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a good operator who knows how to have a pleasant conversation with customers
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I had a very interesting experience talking to the customer service person (Jose) whom was grateful for my service as a doctor internationally
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Fast response and also fast solve my problem. Very good.
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I am excited.
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I like programs
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Rask respons
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Rask service.
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Company details
Written by the company
Norwegian Lab is Scandinavia’s fastest-growing nutraceutical company, established in the city of Oslo, Norway, in 2019. We have already sold over 600,000 subscription plans in 9 countries and plan to expand into even more international markets. Our vision is to become a global leader in dietary supplements and wellness, with a focus on innovation, quality, and sustainability. Among our bestsellers, you’ll find Craveless, T-Complex, Sleepmore, Metatonin Vital, MediNight, Mory, Collagen Vital, and CollaVita—alongside a range of other products that promote health and well-being. Craveless, our popular dietary supplement for sugar cravings, helps maintain more stable blood sugar levels and contains chromium, zinc, chili, B vitamins, and green tea extract, among other ingredients. For men looking to maintain normal testosterone levels, we have T-Complex, a powerful supplement with nine active ingredients, including zinc. When it comes to sleep and recovery, we offer Sleepmore, Metatonin Vital, and MediNight, all formulated with effective active ingredients for a deep and restful night’s sleep. For increased metabolism and reduced appetite, we have developed Mory, which combines apple cider vinegar, vitamins, and minerals in capsule form—without the sour taste. To support muscles and joints, we have Collagen Vital and CollaVita, which include undenatured type II collagen, magnesium, Boswellia serrata, vitamin D, and vitamin B12. All our dietary supplements are developed in collaboration with Norwegian experts to ensure high quality and documented efficacy. With a continuously growing range of products that promote health and well-being, Norwegian Lab aims to make it easy for you to take care of your body—today and in the future.
Contact info
Norway
- norwegianlab.com
4.1
Great
10K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
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My message was answered immediately and…
My message was answered immediately and I was promised to send the product I ordered.
October 8, 2025
Reply from Norwegian Lab
Hi Mirja,
Thank you for your feedback! We’re glad to hear that your message was answered right away and that your order is on its way. We appreciate your trust in us.
Kind regards,
Norwegian Lab
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Reply from Norwegian Lab
Hi Felipe,
Thank you for your feedback! We’re glad to hear that you received a quick and efficient reply.
Kind regards,
Norwegian Lab
Scam company ..
Scam company ... don't even try their free version or smaple ... they will charge you 200 Euro for the same FREE SAMPLE!!
August 22, 2025
Unprompted review
Reply from Norwegian Lab
Hi,
Thank you for sharing your feedback. We’re truly sorry to hear that you’ve had this experience, and we understand how frustrating it must feel.
To clarify, our products are sold only as part of a subscription plan, and this information is clearly stated on our website, in the order confirmation, and in the documents included with your delivery. The first shipment after the trial package includes a 4-month supply, and the invoice reflects that full order.
We never charge for anything that has not been confirmed, and any cancellation made within the stated time frame is always respected. If you believe there has been a misunderstanding or an issue with your order, please contact our customer service directly with your order or invoice number so we can review your case and resolve it promptly.
Best regards,
Norwegian Lab.
Invited
My request was handled within 24 hours
My request was handled within 24 hours! And all seems very professional.
October 2, 2025
Reply from Norwegian Lab
Hi,
Thank you for your feedback! We’re glad to hear that your request was handled within 24 hours and that you found everything to be very professional. Your satisfaction means a lot to us.
Kind regards,
Norwegian Lab
Invited
It only took 2 minutes to cancel
It only took 2 minutes to cancel my subscription for Craveless, which was not my magic pill.
September 25, 2025
Reply from Norwegian Lab
Hi Janine,
Thank you for your feedback! We’re glad to hear that the cancellation process was quick and smooth for you.
Kind regards,
Norwegian Lab
Would prefer not to give a star at all
Would prefer not to give a star at all, because it's cheating
September 19, 2025
Unprompted review
Reply from Norwegian Lab
Hi Lisa,
Thank you for your feedback. We are truly sorry to hear that you feel this way. Please be assured that Norwegian Lab is a serious and fully legal company, and we always aim to operate with full transparency and in accordance with applicable laws and regulations.
If you believe something has gone wrong in your case, we would very much like to look into it and resolve the matter for you. Please reach out to our customer service, and we will do our best to assist you promptly.
Kind regards,
Norwegian Lab
Invited
Reply from Norwegian Lab
Hi David,
Thank you for your comment! We’re happy to hear that you got the help you needed. Your feedback means a lot to us.
Kind regards,
Norwegian Lab
Invited
Supportive customer service . guy from customer support…
The guy from customer support understood the issue with the last bill and un recieved package .
Prepared a new bill instead , deleted the old one and took care the paskage gets sent to me.
September 12, 2025
Reply from Norwegian Lab
Hello,
Thank you for sharing your experience! We’re glad to hear that our customer support was able to understand your situation, adjust the billing, and make sure your package was sent correctly.
Kind regards,
Norwegian Lab
Invited
Reply from Norwegian Lab
Hello,
Thank you for your feedback! We’re glad to hear that you are excited, and we hope the product lives up to your expectations.
Kind regards,
Norwegian Lab
Invited
The guy who I talked to was very…
The guy who I talked to was very understanding and help me out very fast to conceal my order . because I don't have money for that.thanks
September 10, 2025
Reply from Norwegian Lab
Hello Olsen,
Thank you for sharing your experience. We’re glad to hear that our colleague was understanding and could help you quickly with your order. We wish you all the best moving forward.
Kind regards,
Norwegian Lab
Invited
I use this product just for 4 days so…
I use this product just for 4 days so i need moor time ti write my rating
September 9, 2025
Reply from Norwegian Lab
Hello,
Thank you for sharing your early experience. We completely understand that you need more time to evaluate the product, and we look forward to hearing your thoughts later on.
If you have any questions along the way, our customer service team is here to help at email/phone.
Kind regards,
Norwegian Lab
Invited
Reply from Norwegian Lab
Hello Karina,
Thank you for your feedback! We’re glad to hear that you like our products.
Kind regards,
Norwegian Lab
Invited
Reply from Norwegian Lab
Hello,
Thank you for your kind words! We’re happy to hear you experienced professional service with us.
Kind regards,
Norwegian Lab
Invited
Reply from Norwegian Lab
Hello,
Thank you for your feedback! We’re glad to hear that our quick response was helpful to you.
Kind regards,
Norwegian Lab
I want Justice
Norwegian lab ab
i am speaking to your compay 4 time
they are idols they always say same thing.
...you choose not to pay the invoice within the specified time, we will consider handing over the matter to debt collection and further to court to allow the court to decide the dispute.....
I want Justice
your company Justice
September 3, 2025
Unprompted review
Reply from Norwegian Lab
Hello Hasan,
We are sorry to hear about your experience and that you feel your concerns have not been addressed. That is never how we want our customers to feel.
We take your case seriously and would like to review it carefully. Please contact our customer service team directly at (email/phone) with your details, so we can look into your specific situation and find a fair solution.
Our goal is always to resolve matters together before they escalate further. We truly appreciate your patience and the opportunity to improve.
Kind regards,
Norwegian Lab
Invited
Fast reply via email
I was not sure for the subscription. I have the email and the response was satisfying!
Thank Q!!
September 1, 2025
Reply from Norwegian Lab
Hello,
Thank you very much for your feedback. We’re glad to hear that you received a fast reply via email and that our response was helpful and satisfying.
Best regards,
Norwegian Lab.
Scammers
They send me products i didnt order, they send me bill.on telephone they say i cannot return... i have to pay.
i canceled the plan...way before the subscription was active... you it just doesn't register it... You Scam... just search internet Norwegian lab scam... y'oull see the truth
August 1, 2025
Unprompted review
Reply from Norwegian Lab
Dear Chris,
Please allow us to clarify: we never send products that have not been ordered — they are always part of an active subscription. With our subscription model, shipments are prepared automatically unless the subscription is canceled before the stated deadline.
If you cancel before the deadline, no package will be shipped and no invoice will be issued.
If you cancel after the deadline, one package may still be delivered, as it was already processed, but the subscription will then stop.
The cancellation deadline is clearly shown in your order confirmation, in your delivery documents, and in your customer portal, where you can also manage or stop your subscription at any time.
If you believe something was handled incorrectly in your case, please contact our customer service so we can review it and assist you further.
Best regards,
Invited
Reply from Norwegian Lab
Thank you for your kind review! We’re glad to hear that our agent was helpful and able to resolve the issue for you.
Best regards,
Norwegian Lab
Reply from Norwegian Lab
Hello,
It is important to note that the effectiveness of our supplements can vary from person to person, and in many cases, it may take some time and consistent use before noticeable effects are experienced. Our products are carefully formulated, and while some customers report results quickly, for others it can require patience and regular intake to achieve the desired benefits.
We encourage you to continue the recommended use, and of course, if you have any concerns or questions about the product, please don’t hesitate to reach out to us. We will be happy to assist you further.
Kind regards,
The Norwegian Lab Team
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