Supportive customer service . guy from customer support…
The guy from customer support understood the issue with the last bill and un recieved package .
Prepared a new bill instead , deleted the old one and took care the paskage gets sent to me.
September 12, 2025
Reply from Norwegian Lab
Hello,
Thank you for sharing your experience! We’re glad to hear that our customer support was able to understand your situation, adjust the billing, and make sure your package was sent correctly.
Kind regards,
Norwegian Lab