This team has been amazing from time of order through a follow up text to ensure all was going well with my new Nook Sauna. The Sauna is high quality, comfortable and elegant, making the space very relaxing. The customer service is next level, they answer in questions you have through out the process, deliver the sauna on time, install in 20minutes and go through the how to while they are there. Highly recommend the Nook Sauna and the team themselves. Thank you!