Lola's - Lola's Canary Wharf Reviews 519

TrustScore 4.5 out of 5

4.6

Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB


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Rated 5 out of 5 stars
Verified

The celebration red velvet cake was delicious and looked wonderful for our celebration. Everyone at our party commented on how lovely the cake was. The lady who helped me at your Canary Wharf store... See more

Rated 5 out of 5 stars
Verified

Gorgeous cupcakes as always 🤩 Lola’s never fail to impress and I have ordered multiple times now! Delivery person didn’t seem to know where to go, but eventually he worked it out! Was a birthday gift... See more

Rated 5 out of 5 stars
Verified

Chocolate heaven cake was the best. Lola’s never disappoints when it comes to cake! Always 10/10 However, they charge you even for collection from their stores which is a shame!! Atleast collection... See more

Rated 5 out of 5 stars
Verified

Birthday cake was easy to order on website. Showed all the details and information required. Checkout process was easy, though the website did have an update in the middle when i had items in basket... See more

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Company details

  1. Cake Shop
  2. Bakery
  3. Cupcake Shop
  4. Online Food Ordering Service
  5. Take Away Service
  6. Wedding Bakery

About Lola's - Lola's Canary Wharf

Written by the company

Shop Cakes Shop Cupcakes Shop Wedding Cakes Shop Brownies Shop Lola's by Post Contact Us Lola's Cupcakes began back in 2006 when two friends, Victoria Jossel and Romy Lewis, started things the good old fashioned way. In each of our stores, from Brent Cross to Canary Wharf and even Birmingham, our cupcake specialists are on hand to advise and to give you a taste of our classic flavours as well as our seasonal new discoveries. Our sponges rise with the sunrise and our bakers and decorators handcraft our cakes and cupcakes using only the finest ingredients. Fresh every day, always, Lola’s Cupcakes brings a smile of sweetness to people every single day.

Lola's Cupcakes - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Contact info

  • Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, United Kingdom

  • +44207 516 0534

4.6

Excellent

TrustScore 4.5 out of 5

519 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Great service and tasty cake

Great service and tasty cake. Wish there were more choices in the gluten and dairy free options. But glad I had options and something available.

June 9, 2025
Rated 1 out of 5 stars
Verified

Didn’t taste as one would have expected…

Didn’t taste as one would have expected especially having tasted the pistachio chocolate bars.
Would not buy again

June 6, 2025
Lola's - Lola's Canary Wharf logo

Reply from Lola's - Lola's Canary Wharf

Hello Shaun,

Thank you for sharing your feedback with us regarding your recent purchase of our Chocolate Pistachio Kunafa Cake.

We're very sorry to hear that this cake did not taste as you expected.

This design was inspired by the viral 'Dubai chocolate bars', which use a filling of pistachio cream and kunafa and was created originally for Eid and Ramadan celebrations before being brought back as part of our regular cake range due to the overwhelming popularity of this cake.

We are sorry again that our adaptation of the viral treat into our Chocolate Pistachio Kunafa Cake was not to your liking and will be sure to log this with our bakery and product development teams.

If you would like to discuss your order with us, you can always reach us directly at hello@lolascupcakes.com.

Kind regards,

Wesley

Rated 3 out of 5 stars
Verified

Not for us..

Although the cake looked beautiful, and ticked all wowzzz, the sponge was dry, huge amount of buttercream in the cones. I guess I prefer the cakes with mascarpone cream. Learned my lesson for future

May 21, 2025
Lola's - Lola's Canary Wharf logo

Reply from Lola's - Lola's Canary Wharf

Hello Emilia,

Thank you for taking the time to leave this review.

I am sorry to hear about this, all of of our cakes are baked fresh for delivery but I will pass your feedback on.

We do recommend to leave the cakes at room temperature for 3 hours before serving otherwise they can appear a little dry.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

Rated 1 out of 5 stars
Verified

The limited edition pistachio cake was…

The limited edition pistachio cake was not good at all. I had to throw away the cake as no one wanted to eat

May 10, 2025
Lola's - Lola's Canary Wharf logo

Reply from Lola's - Lola's Canary Wharf

Hello Ashima,

Thank you for taking the time to leave this review.

I am sorry to hear about this, all of our cakes are baked fresh for delivery but I will be in touch to discuss this further with you.

Kind regards,
Chris

Rated 5 out of 5 stars
Verified

Perfection!!

I purchased this beautiful cake for my Mom's friend and she absolutely loved it.
The wrapping and presentation was amazing!
The cake was delicious!

Keep up the awesome work!

We will be back!

April 18, 2025

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