Lendology CIC Reviews 119

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Update: it appears that getting a loan with Lendology makes it impossible to remortgage your property because of the title restriction they place on your property. My mortgage broker can’t find a mort... See more

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Rated 5 out of 5 stars
Verified

I would so highly recommend. It’s been a huge relief to deal with a company that really does have ‘heart and mind’. Being a landlord can often mean having to jump through hoops when borrowing money an... See more

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Rated 5 out of 5 stars

Superb service. Lendology made the usually frightening experience of taking out a loan completely pain-free and satisfying. Their supportive team helped us every step of the way in affording and... See more

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Rated 5 out of 5 stars
Verified

We had a problem at home requiring immediate repair. We contacted Lendology and could not have been more happy we did. Our loan was completed extremely quickly efficiently and simply Ellie was wonderf... See more

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Company details

  1. Loan Agency
  2. Alternative Financial Service
  3. Finance Broker

Written by the company

Lendology CIC is not your typical lender. This innovative B Corp, social enterprise lender is fully regulated by the Financial Conduct Authority and is transforming how homeowners access finance. Working in collaboration with local councils, Lendology offers a diverse range of financial solutions to meet various needs, including home repairs, improvements, adaptations, energy efficiency enhancements, and renewable technology installations. What sets Lendology apart is their commitment to financial inclusion. We take the time to view each client as an individual, making lending decisions not based on their credit score or financial history but their ability to afford the loan repayments in the context of their personal financial circumstances. * Since its establishment in 2005, Lendology CIC has disbursed over £22 million in council capital, revolutionising conventional lending practices and enriching homes and lives through affordable finance. Lendology CIC's dedication to transparency and accountability is evident through its Impact Reports. These reports provide insights into their contributions to the community and the environment, highlighting the positive impact they make in the lives of individuals and communities. Lendology CIC is more than a lender; it's a catalyst for change, providing responsible, inclusive lending for homeowners. Lendology CIC is a community interest company limited by guarantee, registered in England, company number 4512225. Registered address: Heatherton Park Studios, Bradford on Tone, Taunton TA4 1EU. Lendology CIC is authorised and regulated by the Financial Conduct Authority (675263) for credit regulated activities. * Representative Example (4% fixed interest rate, Representative 4.2% APR). Loans are subject to status and are typically protected by a Title Restriction. Borrow £5,000 over 60 months, £92.08 monthly repayments. Total amount repayable = £5,544.96, including £20 fee for registering the Title Restriction against your property at the Land Registry. The £20.00 fee is only payable if a loan is agreed by Lendology and you decide to proceed with a loan. We do not charge interest on the fee. A Title Restriction means that you may not be able to sell your home without our permission unless the loan is fully repaid. This is a financial promotion approved by Lendology CIC. Missing payments could affect your credit rating and ability to obtain credit in the future.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

119 reviews

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Rated 5 out of 5 stars
Verified

“Never a lender nor a borrower be” has…

“Never a lender nor a borrower be” has always been my mantra, so the idea of a loan beyond a mortgage has always filled me with great anxiety. However, when I needed to borrow some cash to invest in a smart and sustainable heating system, I was so grateful to discover Lendology CIC. Really lovely and helpful advisors who guided me through every step of the process, and the approval of a low interest loan, has put my mind at rest about borrowing, particularly as there are no fees for early repayment. I can highly recommend Lendology CIC, if you need a loan for home improvements. Thank you 🙏🏻

September 15, 2022
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Reply from Lendology CIC

Hi Sara-Anne, thank you so much for your lovely feedback! I am really pleased that you now have a sustainable heating system and hope this helps your household during this ongoing energy and cost of living crisis.

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Rated 5 out of 5 stars
Verified

Excellent and professional service and…

Excellent and professional service and provides a very reasonable and affordable loan scheme for homeowners.

September 15, 2022
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Reply from Lendology CIC

Thank you for taking the time to leave a review. We are proud of our professionalism and I have passed your feedback to our team!

Rated 5 out of 5 stars
Verified

Easy and efficient

The process was very easy, service was efficient, communication was excellent throughout. Everyone I dealt with were friendly and helpful.

August 1, 2022
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Reply from Lendology CIC

Thank you for taking the time to provide your feedback, I have passed onto the team!

Rated 5 out of 5 stars
Verified

Shannon was brilliant

Shannon was brilliant, excellent customer service. I would definitely recommend to friends and family

August 22, 2022
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Reply from Lendology CIC

Thank you for your lovely feedback Caroline, we have passed this on to Shannon and you have made her day :-)

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Rated 1 out of 5 stars
Verified

meant to have p\aper work week ago…

meant to have p\aper work week ago still bloody useless

June 18, 2022
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Reply from Lendology CIC

Thank you for your feedback. Our standard service level for providing loan paperwork to our clients is three working days, and I am sorry if we have not met your expectations on this occasion. Do please contact your case manager for an update.

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Rated 5 out of 5 stars
Verified

Incredibly helpful and friendly staff

Incredibly helpful and friendly staff. Totally different experience to dealing with a large bank. Staff were very down to earth and made me feel at ease. They were very understanding of our situation. I cannot rate them highly enough.

June 7, 2022
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Reply from Lendology CIC

Hi Kerry, we're so pleased you found your experience with Lendology personal and positive. Thank you for taking the time to leave us this brilliant feedback.

Rated 5 out of 5 stars
Verified

So helpful and understanding

So helpful and understanding. A very prompt reply too.

May 26, 2022
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Reply from Lendology CIC

Thank you so much for taking the time to leave us feedback! We have shared with our team members, who always strive to deliver an efficient and holistic service.

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Rated 5 out of 5 stars
Verified

Friendly and helpful

Friendly and helpful, thanks to lendology im beginning to have a home to be proud of, and comfortable welcoming friends into .

May 23, 2022
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Reply from Lendology CIC

Hi Karen, it was a pleasure to help you and we are so pleased to hear that your house has become a home. All the best, Shannon.

Rated 5 out of 5 stars
Verified

Great

Great service

May 11, 2022
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Reply from Lendology CIC

Thanks for taking the time to leave us a review!

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Rated 5 out of 5 stars
Verified

The simplest process for getting help…

The simplest process for getting help I’ve ever had. Sympathetic and knowledgeable staff. Great scheme. Very speedy despite bank holidays.

April 27, 2022
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Reply from Lendology CIC

Thank you for your kind words. We're so pleased that your experience with Lendology was so positive. - Shannon

Rated 5 out of 5 stars
Invited

Thank you to Lendology

Thank you to Lendology - they lent me money to fix my urgent drainage problem, and then again when my boiler broke. They really saved the day and were always helpful, & friendly to deal with. They really seemed to care and went that extra mile to help me out. Thank you so much to Lendology - it's a great service.

March 3, 2022
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Reply from Lendology CIC

Hi Holly, we're so pleased that we were able to help you with essential repairs to your property. Thanks for leaving us an excellent review. All the best - Shannon.

Rated 5 out of 5 stars
Verified

My loan helped me out at a really…

My loan helped me out at a really difficult time. The process was really straightforward and the staff very helpful. Five star service.
My only problem initially who was finding a reputable Tradesman who was prepared to measure up and have UPVC windows and doors made without payment or a substantial amount being paid upfront. I was not in a position to do this and many companies would not proceed on this basis.
I was lucky that I found a reputable Sole Trader who was a relative of a friend of mine who was prepared to vouch for me. I can see this as a potential stumbling block for other people and needs looking into.

February 11, 2022
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Reply from Lendology CIC

Hi Deb, we really appreicate the time you took to leave us such a wonderful review. We understand that finding trustworthy contractors can be difficult and take on board your feedback that may help future clients - Best wishes, Shannon.

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