Genuine Finance Reviews 41

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

What can I say about Genuine Finance? If I could add more stars I would! I’ve used a few brokers before, but these are just miles above the rest. The whole team were brilliant and on the ball. I m... See more

Company replied

Rated 5 out of 5 stars

They were excellent! Everything was explained and made my jouney with them at ease. Every text was answered immediately and every phone call with them was pleasant Thank you

Company replied

Rated 5 out of 5 stars

The company service was excellent deserved more than 5 stars and the experience i had with Cameron and josh was brilliant they were good polite and explained step by step . regular contact. Definite... See more

Company replied

Rated 5 out of 5 stars

The service I received from this company deserves more than 5 stars. The communication was top notch from the beginning to the end. The advice provided was exceptional. I dealt with Josh and Leslie... See more

Company replied

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Company details

  1. Finance Broker
  2. Loan Agency

Written by the company

Whether you're looking to fund home improvements, consolidate existing debts, or make a large one-off purchase, our advisors work hard to find you the right solution. Using a panel of lenders that have hundreds of products that allows us to offer competitive loan rates, with our team of experts keeping you up to date at all times.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

5-star
4-star
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1-star


Rated 5 out of 5 stars

They were excellent

They were excellent! Everything was explained and made my jouney with them at ease. Every text was answered immediately and every phone call with them was pleasant
Thank you

October 6, 2025
Unprompted review
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Reply from Genuine Finance

Thank you for the lovely comments. It is really good to hear that you were pleased with the service you received and we appreciate you taking the time to leave us a 5* review at Genuine Finance

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Rated 5 out of 5 stars

Absolutely superb company

From start to finish the company were fantastic made my experience the very very best I could not have had a better company and their staff are just brilliant at what they do and I thank them for every single phone call and understanding all the way through

October 7, 2025
Unprompted review
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Reply from Genuine Finance

Thank you Sheila for the lovely comments about the experience you received from Genuine Finance. We are really pleased to hear that you were happy with the service you were given and appreciate you taking the time to leave a 5* review.

Rated 5 out of 5 stars

The company service was excellent…

The company service was excellent deserved more than 5 stars and the experience i had with Cameron and josh was brilliant they were good polite and explained step by step . regular contact.
Definitely recommend Genuine finance

October 3, 2025
Unprompted review
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Reply from Genuine Finance

Thank you Meryem for taking the time to leave a 5* review for Genuine Finance and for the lovely comments about Cameron and Josh. We are really pleased to hear you were happy with the service you received and for taking the time to leave this review.

Rated 5 out of 5 stars

Five stars is not enough!

What can I say about Genuine Finance?
If I could add more stars I would!
I’ve used a few brokers before, but these are just miles above the rest. The whole team were brilliant and on the ball. I mostly dealt with Cameron, who is in a different league to the others I’ve used before! Daily updates if not twice but three times sometimes! I never once thought I wonder what’s happening with my case. The case itself was extremely complex and Cameron made sure that everything that could be done was done. From liaising with solicitors to lenders and even House builders he pushed everything to get this over the line. I would never go anywhere else from now on and would highly recommend this company! By far the best out there!
Thank you genuine Finance and especially Cameron!

October 3, 2025
Unprompted review
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Reply from Genuine Finance

Hi Tom, thank you for the lovely comments about Genuine Finance and in particular the comments about Cameron. We are really pleased to hear that you were happy with the service offered and really do appreciate you taking the time to leave us such a glowing 5* review.

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Rated 5 out of 5 stars

Great service

Great service from both Joshua and Cameron, regular updates received and they provided all the help I needed during my application.

September 11, 2025
Unprompted review
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Reply from Genuine Finance

Thank you Pauline for the lovely feedback about Joshua and Cameron and for leaving Genuine Finance a 5* review

Rated 5 out of 5 stars

Quick to assist and not judge

Quick to assist and not judge. Always on hand for advice along the way. Felt very well supported.

September 2, 2025
Unprompted review
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Reply from Genuine Finance

HI Andy, thank you for the lovely review and for leaving Genuine Finance a 5* review.

Rated 5 out of 5 stars

Helped all the way allways phone or…

Helped all the way allways phone or sent a message to tell how things were going

July 29, 2025
Unprompted review
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Reply from Genuine Finance

Thank you for leaving Genuine Finance a 5* review Trevor, we appreciate you taking the time to do so and for the lovely comments.

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Rated 5 out of 5 stars

Fantastic communication and genuinely…

Fantastic communication and genuinely helpful staff. Highly recommended.

July 17, 2025
Unprompted review
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Reply from Genuine Finance

Thank you for taking the time to leave us such a lovely review Chris and for the 5* review, many thanks Genuine Finance

Rated 5 out of 5 stars

Hassle free process from the start to…

Hassle free process from the start to end. Very helpful staff, Josh and Cameron. So polite and professional. Communication is top notch and kept me informed throughout the process. Thank you so much.

July 7, 2025
Unprompted review
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Reply from Genuine Finance

Thank you for the lovely comments about Josh and Cameron and for taking the time to leave Genuine Finance a 5* review.

Rated 5 out of 5 stars

Form start to finish extremely…

Form start to finish extremely professional speedy and straight forward. I would really recommend this company 👏🏻👏🏻

June 16, 2025
Unprompted review
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Reply from Genuine Finance

Thank you for the lovely comments Mel and for taking the time to leave a 5* review for Genuine Finance

Rated 5 out of 5 stars

Excellent service

The service I received from this company deserves more than 5 stars. The communication was top notch from the beginning to the end. The advice provided was exceptional. I dealt with Josh and Leslie. They made my journey with Genuine finance very pleasant. They knew what to do at every stage of the application and collation of the documentation. Leslie was always a step ahead of every information needed. I can not fault this team from start to finish. They are now my goto Brokers. I will highly recommend them

June 1, 2025
Unprompted review
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Reply from Genuine Finance

Thank you Ajeano for the lovely comments about Josh and Leslie, and for taking the time to leave a 5* review for Genuine Finance

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Rated 5 out of 5 stars

Very friendly good customer service

Very friendly good customer service. They are there to answer any queries you have anytime. I would recommend them.

June 2, 2025
Unprompted review
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Reply from Genuine Finance

Thank you Rhoda for the lovely comments and for taking the time to leave a 5* review for Genuine Finance

Rated 5 out of 5 stars

Really slick process

Really slick process. Fast to respond, polite and very clear information. Would recommend.

June 4, 2025
Unprompted review
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Reply from Genuine Finance

Thank you for the recommendation Matthew and for taking the time to leave this 5* review for Genuine Finance

Rated 5 out of 5 stars

Cameron and Nick

Cameron and Nick, were so professional, pro-active and made me aware of all options and which would suit my needs best. the whole process from start to finish was smooth and I was always kept informed on the progress of my loan application.

Can't recommend highly enough

March 28, 2025
Unprompted review
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Reply from Genuine Finance

Thank you Meredith for the feedback on both Cameron and Nick and for the service they offered. We really appreciate you taking the time to leave a 5* review for Genuine Finance.

Rated 5 out of 5 stars

It was a very easy process from the…

It was a very easy process from the beginning as the company where very helpful.

March 3, 2025
Unprompted review
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Reply from Genuine Finance

Hi Calum thank you for taking the time to leave a 5 star review for Genuine Finance and for the lovely comments, we really appreciate it.

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Rated 5 out of 5 stars

Highly recommended!

Nick and Cameron have been brilliant and made the process as easy and stress free as possible. Very responsive to all the questions I asked and kept us well informed throughout the process ensuring it was all completed quickly. Highly recommended *****

March 6, 2025
Unprompted review
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Reply from Genuine Finance

Thank you Leanne for the lovely comments about Nick and Cameron. It is really good to hear that you were pleased with the service offered and we appreciate you taking the time to leave us a 5* review.

Rated 5 out of 5 stars

They are amazing

They are amazing, always available to help throughout all the process.

February 20, 2025
Unprompted review
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Reply from Genuine Finance

Thank you for the lovely feedback Marina and for taking the time to leave Genuine Finance a review

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