Propensio Finance Ltd Reviews 353

I had some minor issues needing resolved today so called up the number provided. I was connected to a lady called Hannah who was very polite, professional and had a lovely tone of voice. She was very... See more

I was called by Propensio today regarding a finance transaction I am going through in order to upgrade my holiday home. The operator I spoke to EMMIE was very polite, easy to understand and listene... See more

When I spoke to the staff especially Tracy they were so helpful and polite they helped me sort out the problems I was have so easy without any drama and stress I would recommend them to everyone x

I was treated with great courtesy and friendliness by your operator Sarah. She took time to talk me through my options in a step by step way.It was so good to talk to a human . I dread making these ca... See more

EMMIE was very efficient. After having our settlement amount I rang up to pay over the phone the next day . Everything was handled with a friendly attitude and it was completed in minutes. You have go... See more

My call was dealt with efficiently and politely by Sarah, who explained everything to me in a warm and friendly manner. Although I usually dread making these phone calls it was so nice to speak to a h... See more

Emmie was very polite and helpful and answered all of my questions ,even when I asked if she could repeat everything again just so I had it straight in my head! She explained the settlement process cl... See more

emma was so helpful and professional. very polite and friendly. .the process of getting the financial assistance we needed was a simple and very quick experience. we are senior citizens and not ver... See more

This afternoon I spoke to a lovely lady called EMMIE who guided me through the information I had to send . She emailed me the link and it was super easy . So thank you EMMIE .

Fuss free easy seting up for the financial agreement for my loan for my purchase, I will however pay off the loan before the 6 month interest free period is over so it wont need to roll over into th... See more

The staff were very polite friendly and explained properly what is happening how to solve the issue also good listening and understanding my art too. THANK YOU specially to Claire!

Emmie who I was speaking to was very professional and very friendly at the same time. She answered my questions very clearly and sent a detailed follow up email within 5 mins confirming all we had tal... See more

My experience from start to finish was fantastic all staff have been very professional explained everything to me EMMIE was very helpful and polite and had a lovely manner

Pleasant and patient caller, Emmie had all my details to hand and confirmed everything we needed to in an efficient manner. A fine ambassador for your company....indeed so far my experience with Prope... See more

The lady was enthusiastic and clear about her answers and even checked something for me that she needed to go and ask someone else about , nothing was too much trouble. What a wonderful experience , c... See more

Given that it involves dealing with finance, Propensio are a pleasure to deal with. Setting things up was straightforward and quick and, now, arranging an early settlement just as easy. Sarah and Trac... See more

Me happy with and want was resolved Tracey was very helpful and help though the process thankyou Tracey.

Hi. I needed finance towards a static caravan and was put in touch with Clare from Propesio finance. Applied Saturday, all sorted and finalised by Tuesday. Absolutely wonderful and such a pleasure t... See more

I'm happy with the service I got from Propensio. They sent an annual statement but didn't bother me in any other way. No spam. I called them three times to pay extra towards my balance and this was al... See more

Abbey was so amazing, we had chose our caravan, paid the deposit but due to some unforeseen circumstances we had to cancel - I will certainly be coming back without fail these guys are amazing to de... See more

Great communication from them over the phone. Always ensured security checks done before speaking about the account and the minor issue I had was resolved very easily

Impeccable service. Clear & swift, helpful to answer any questions I had. My Wife called the other day & said the same. Notes were made & therefore my follow up call ran smoothly. Tracy was particular... See more

Spoke to Emma who was very helpful and gave me all the details I needed to arrange a final settlement amount .

I contacted EMMIE at Propensio finance, today as I was having problem signing the documents on line EMMIE was extremely helpful. Polite and very understanding. As I not familiar with technology. She... See more

Emmie was patient and understanding whilst I searched for my bank card. She apologies when I suggested maybe I could pay on a credit card. She asked if I had any needs and offered to speak up when I... See more

I spoke to Clare today as I was having difficulty finding a second E-mail I needed to sign , she was very friendly and helpful in solving the problem and I was able to complete my application without... See more

The person I spoke to was very helpful got my details up and sorted out my problem out straight away. She was friendly explained how she could help didn't make me feel silly. This was my first poin... See more

Hannah was absolutely fantastic and very patient as well as helpful . Explained everything I needed to know. It gave me little hope in my situation, very polite and friendly. Thank you so much Hanna... See more

We recently missed a payment due to my pay date being after the dd collection date, Tracy was extremely understanding and helpful with me. I was able to make the payment with no late fee and change my... See more

When I needed to calI Propensio with a problem I was having, I thankfully spoke to Emmie, who was absolutely marvellous in her helpfulness and manner. She knew straightaway how to help me and, as pr... See more

After an almighty mess associated with the suppler of the service I was buying. The lady that dealt with me, listened to my problem understood the issue, reassured me, then the following day phoned me... See more

Throughout the period I've held an account with company, I've been treated with unfailing courtesy, attention to detail and efficient service. Replies to emails have always been timely. This has... See more

Clare took the initiative to call so that the final stages could be completed promptly. She was efficient but friendly and it felt supportive and gave me confidence in the process

Well organised. Very pleasant and very helpful to us. Older people who are quite not with it anymore. She was lovely and her was a lovely person on the phone Anna

The professional and politeness of you staff made it a very easy conversation the ladies name was Hannah and was very professional so thank you Hannah Regards Peter Watton

Polite friendly helpfull service. Thank you Claire

I have been dealing with Tracey. Absolutely outstanding. Thank you.

The Lady I spoke to Emma was so nice and friendly and went through the questions with me so please say thank you to Emma

Emma was brilliant very helpful and patient

Emmie was really helpful and we got my query resolved quickly.

Very professional and polite lady I spoke to today.

Clare was very helpful and polite. Answered all my questions.

Hannah was very clear talking through the process. Good to deal with.

Great service. Friendly staff. Emmie was very helpful.

Clare was brilliant and helped me with all my queries

I spoke to a very friendly lady who quickly helped me with my enquiry

Emma was fine and helped a lot with my enquiries. Thanks

Information about the account was clear and straightforward.

I telephoned the company to enquire about my account and the procedure for settling up an account ahead of the date the account closes. I spoke to Tracy B. She was extremely helpful and able to ope... See more