Laurelle Antique Jewellery Reviews 556

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service and the high quality of its jewelry. Consumers appreciate the responsiveness and helpfulness of the staff, who are always ready to answer questions and provide assistance. People highlight the swift delivery service and secure packaging, ensuring that items arrive in perfect condition. The ordering process is described as easy and smooth, and many reviewers express their intention to make future purchases, showing a high level of satisfaction and trust in the company.

Based on these reviews

Rated 5 out of 5 stars

Like most people I am always worried about buying on line but my experience with Laurelle Antique Jewellery has been nothing but plain sailing. The three pieces I have ordered were more than I expecte... See more

Rated 5 out of 5 stars

Just excellent from start to finish. All questions were answered timely & professionally. Product was delivered & expertly packaged, the item itself was even more beautiful than what the pictures cou... See more

Company replied

Rated 5 out of 5 stars
Verified

I can not begin to describe how good this company is! Absolutely gorgeous jewellery! The ring I bought was an antique opal ring set in a celtic knot. Resizing is free. I received great communication... See more

Company replied

Rated 5 out of 5 stars

Satisfaction. I bought two pendants and one necklace with drop Amethysts last year. I'm giving them to the young women in my life before I die; I'm 80 this month so I need to plan now who I give the... See more

Rated 5 out of 5 stars

Beautiful jewels at very fair prices and excellent customer service. Mitch was very friendly and helpful, happy to answer any questions, and going the extra mile. The response time is extremely fast... See more

Company replied

Rated 5 out of 5 stars

I purchased a stunning locket necklace and placed two gold chains on a layaway plan. They were quick to respond to all of my messages and were very accommodating. They are extremely professio... See more

Rated 5 out of 5 stars
Verified

Huge choice of jewellery and I found just what I wanted at a very good price. Choosing delivery options was easy and my amethyst bracelet arrived very well packaged. My bracelet is beautiful, just a... See more

Company replied

Rated 5 out of 5 stars
Verified

I kept looking at an amazing tanzanite and diamond ring when the make me an offer was on. Sam was a great help and I am pleased to say I now own the beautiful ring They are so helpful and the servic... See more

Company replied

Rated 5 out of 5 stars
Verified

Love my art deco ring it arrived after sizing and was perfect. Not too long on delivery and packaged lovely. Will be keeping an eye on what I want next and definitely re order

Company replied

Rated 5 out of 5 stars
Verified

The jewellery came swiftly without delay. It was nicely packaged in it's own box and the gems were securely wrapped with a Laurelle paper covering. It was important for us to receive this piece as pr... See more

Company replied

Rated 5 out of 5 stars

I was looking for such a long time for the perfect gold aquamarine drop earrings for my wedding. I found them, they’re gorgeous. Great shipping and a great price, thanks so much team I’ll definitely s... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased 2 stunning rings from Laurelle Antique! If you told me I’d buy something of such value online I’d have said “Unthinkable”. However, based on the 5 star customer service from Mich & the... See more

Company replied

Rated 5 out of 5 stars

Exceptional service, personally delivered a yellow diamond daisy engagement ring I bought. It’s stunning and my fiancé was over the moon. Thanks so much, will definitely use you again. In fact my mum... See more

Company replied

Rated 5 out of 5 stars

Stunning ring excellent service Love the ring, it's just as described and shown in the photos. They always have such beautiful and unique pieces at a fair price too. This is the 4th piece of jew... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used Laurelle Antique Jewellery on several occasions now, on the recommendation of a friend, and have been delighted with all the purchases I have made. On this occasion the earrings I ordere... See more

Company replied

Rated 5 out of 5 stars

The Laurelle Antique Collection is just wonderful! I love antique jewellery and have purchased a few pieces throughout the years. The customer service is first class and all the items for sale are in... See more

Rated 5 out of 5 stars

Had been looking at their website for some time. Trying to find the perfect engagement ring for my girlfriend. They then sent me an email about the 20% off winter sale, I then ordered the perfect ring... See more

Company replied

Rated 5 out of 5 stars

I have just discovered the Laurelle Antique Jewellery site! The offerings are breathtaking... I collect quality Antique Jewelry, and EVERYTHING I have seen on this site is breathtaking... I have my e... See more

Company replied

Rated 5 out of 5 stars
Verified

I have made a number of purchases from Laurelle over several years. They always have a good selection of antique and antique style items and often have special offers. They are quick to answer any que... See more

Company replied

Rated 5 out of 5 stars

I have now been buying from Sam for nearly a year. Every purchase and the experience of buying has been exceptional and a joy. Sam and her husband have become friends that we would always strive to se... See more

Company replied

Rated 5 out of 5 stars
Verified

I purchased a beautiful jade disc from this company first time. Transaction was easy and smooth and package came securely wrapped. Will definitely buy from this seller again.

Rated 5 out of 5 stars

I bought a beautiful art deco sapphire ring. I was so impressed with this company. So incredibly responsive and quick to respond to my every question. I live in the USA and bought from this company fo... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service quick replays and delivery We bought my daughter a great opal ring it was so beautiful. I started looking and purchased a ring I was over the moon with it when it arrived. I will a... See more

Company replied

Rated 5 out of 5 stars

Prior to my purchase of an antique ring, I had many questions. Each was answered quickly and candidly with assurances regarding the quality of the ring. When the ring arrived, it was more lovely than... See more

Rated 5 out of 5 stars
Verified

Friendly and helpful. And the 14 day cooling off period gave me the confidence to buy from an online jeweller. Thank you.

Company replied

Rated 5 out of 5 stars

Ordered my diamond ring and asked for it to be resized… It was completed well within the time given. The price for this 3ct diamond cluster ring was so good, you would think it could have cost a l... See more

Company replied

Rated 5 out of 5 stars

Bought a ring for christmas & lost the stone. The company repaired & replaced the stone free of charge even refunding the postage. All very quickly no quibbles. Cant recommend them enough! Excellent... See more

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Rated 5 out of 5 stars

Lovely Opal pendant my wife will love it when she gets it is perfect Opal wedding anniversary present definitely recommend laurelle and will use them again

Company replied

Rated 5 out of 5 stars

I saw a pair of sapphire earrings on the website and thought they were absolutely stunning, decided to buy them on Friday morning had them delivered on Saturday morning customer service 10/10 kept... See more

Company replied

Rated 5 out of 5 stars

Beautiful jewelry, I love shopping here! My first purchase received and I’m thrilled with the beauty and quality. Super supportive and friendly services too.

Rated 5 out of 5 stars
Verified

The transaction went very smoothly. The earrings were in great condition, just as described and were beautifully packed. I'm very pleased with them.

Company replied

Rated 5 out of 5 stars

This is a very special shop and Sam and Mitch have been amazing in helping me accomplish a very personalised item. I received the final product today and could not be happier. I highly recommend pay... See more

Company replied

Rated 5 out of 5 stars

I bought a ring from Laurelle as an anniversary present for my wife. I had left it quite late but Sam and Mitchell couldn't have been more helpful. All my questions were answered very promptly, and th... See more

Company replied

Rated 5 out of 5 stars

Such a lovely company to deal with and they find wonderful treasures! I am so happy with the ruby ring I chose. They walked me through the layaway process, and I was able to tailor it to suit my needs... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered on Sunday , delivered on Tuesday. Such speedy service. Bought for daughters 60th birthday. She absolutely loved it, really beautiful item .

Company replied

Rated 5 out of 5 stars

I was amazed how patient and and attentive Laurelle are. I got everything wrong with my order, caused problems with my uselessness with IT and still my very beautiful ring came as promised.the next... See more

Rated 5 out of 5 stars
Verified

The delivery of a brooch I bought was very quick and well wrapped. Quality of the item was exactly what I was hoping for. One small point, I know it’s antique but I think a clean would have been app... See more

Company replied

Rated 5 out of 5 stars
Verified

Prompt,safe delivery of item. Unfortunately it was not quite what I was looking for, so returned it within time allowance. No quibble, prompt refund.

Company replied

Rated 5 out of 5 stars

Mitch and Sam made my online shopping experience from the United States absolutely delightful! They have the most beautiful selection of antique rings (with photos, videos, and precise measurements fo... See more

Company replied

Rated 5 out of 5 stars
Verified

Brilliant service, resizing of my ring and delivery was so quick. First time buying a piece of jewellery online and I would definitely purchase from here again.

Company replied

Rated 5 out of 5 stars
Verified

I love my beautiful ring! Description was accurate and cannot fault the service from Laurelle Antique Jewelry. Arrived beautifully presented. The team were very friendly and so helpful with my Enquiri... See more

Company replied

Rated 5 out of 5 stars
Verified

Fabulous stock. Extremely reactive customer service and delivery. I have bought several items from here. No reason to shop around. A one stop, timeless shop.

Company replied

Rated 5 out of 5 stars
Verified

Beautiful earrings and I received them quickly without any posting issues.

Company replied

Rated 5 out of 5 stars
Verified

They had a product range large enough to give multiple choice, Communication was excellent, delivery and packaging and expedition of items totally as described. All in all very good.

Rated 5 out of 5 stars

I contacted Sam through the Laurelle website when I saw a ring online that I fell in love with. She was absolutely brilliant and kindly agreed to meet me in London to show it to me in person. The fo... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, really quick and wonder quality products. Have bought a few items from them.

Rated 5 out of 5 stars
Invited

Really lovely pieces, often at stunningly good prices, with items to suit a wide range of both budgets and tastes, are offered by Laurelle. However, what is perhaps most important of all, especially w... See more

Company replied

Rated 4 out of 5 stars
Invited

I had been looking for an engagement ring for my now fiancé in many shops and online and came across one I thought would be perfect on Laurelle Antiques website. I was a little cautious about purchasi... See more

Company replied

Rated 5 out of 5 stars

I found the perfect antique circa 1890 pink tourmaline and pearl ring. Very feminine and I fell in love! Arrived perfect and is even better in person. What a beautiful piece of history. Thank you for... See more

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Company details

  1. Jewelry Store
  2. Antique Store
  3. Jeweler

Written by the company

Laurelle Antique Jewellery specialise in sourcing stunning antique jewellery from historic periods, including Georgian, Edwardian, Victorian and Art Deco pieces. Browse our beautiful range today and start a love story with jewellery from the past...


Contact info

4.9

Excellent

TrustScore 5 out of 5

556 reviews

5-star
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1-star


Rated 5 out of 5 stars
Verified

Beautiful earrings and I received them…

Beautiful earrings and I received them quickly without any posting issues.

September 29, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thanks for taking the time to let us know about your experience Leslie. It's wonderful to hear that you are so happy with your earrings! We hope that they bring you many years of enjoyment.

Rated 5 out of 5 stars
Verified

Happy with the service and the product.

Friendly and helpful. And the 14 day cooling off period gave me the confidence to buy from an online jeweller. Thank you.

September 9, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Hi Valerie! Thank you for taking the time to get in touch and let us know how you found your experience with us. We want all of our customers to be able to buy with confidence, so it's fantastic to hear that you were so satisfied with the process! We hope that your chosen item brings you many years of enjoyment.

Rated 5 out of 5 stars
Verified

Excellent service

Excellent communications, item as described, very fast delivery. Wife very happy.

September 19, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thanks so much for your kind words. We're extremely pleased to know that we were able to help you find a lovely gift for your wife. Hopefully we can help you to find more in the future!

Rated 5 out of 5 stars
Verified

Beautiful piece and great customer…

Beautiful piece and great customer service.

September 8, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thanks so much for your kind words Emma. It was a pleasure to help you to find the piece that was right for you. We hope it gives you many years of enjoyment!

Rated 5 out of 5 stars

Wedding earrings

I was looking for such a long time for the perfect gold aquamarine drop earrings for my wedding. I found them, they’re gorgeous. Great shipping and a great price, thanks so much team I’ll definitely shop again!!

April 4, 2025
Unprompted review
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

That's great to hear Rebecca! Thank you so much for taking the time to get in touch with your feedback. We hope that all goes well with your wedding, and that your earrings add a little something special to your special day! We look forward to hearing from you again in the future.

Rated 5 out of 5 stars
Verified

Excellent transaction.

The transaction went very smoothly. The earrings were in great condition, just as described and were beautifully packed. I'm very pleased with them.

September 4, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

That's fantastic to hear Joan! We pride ourselves on creating the smoothest experience for all of our customers, and it's great to hear that you are so satisfied with the earrings that you chose. We hope that they bring you many years of enjoyment, and that we can help you to find more beautiful pieces in the future!

Rated 5 out of 5 stars
Verified

Love my art deco ring it arrived after…

Love my art deco ring it arrived after sizing and was perfect. Not too long on delivery and packaged lovely. Will be keeping an eye on what I want next and definitely re order

August 29, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

That's great to hear Marie! It's wonderful to know that you are so happy with your ring. We hope it brings you many years of enjoyment, and that we can help you to find more beautiful items in the future.

Rated 5 out of 5 stars
Verified

Beautiful ring

I kept looking at an amazing tanzanite and diamond ring when the make me an offer was on.
Sam was a great help and I am pleased to say I now own the beautiful ring They are so helpful and the service is second to nun I would recommend them to any one

August 18, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thanks for taking the time to get in touch Denise! It's always wonderful to hear that we have another happy customer. We hope that your ring brings you many years of enjoyment!

Rated 5 out of 5 stars

Such a lovely company to deal with and…

Such a lovely company to deal with and they find wonderful treasures! I am so happy with the ruby ring I chose. They walked me through the layaway process, and I was able to tailor it to suit my needs. The ring was resized and delivered swiftly and is beautiful!

August 26, 2025
Unprompted review
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Hi Paula! We really appreciate you taking the time to get in touch and let us know about your experience with us. It's great to hear that you are so happy with the ring you chose and our service in general. We work hard to make sure that each of our customers has the best experience possible, so it's great to hear how smoothly this all went for you. We hope we can help you to find more beautiful items in the future!

Rated 5 out of 5 stars

Unique Jewellery and Expert Advice

A great range of unique jewellery with prompt and expert advice.

August 4, 2025
Unprompted review
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thanks for taking the time to get in touch with your feedback Ruth. We're so please to hear how happy you are with our service. We hope that we can help you to find more beautiful items in the future!

Rated 5 out of 5 stars

Real attention

I was amazed how patient and and attentive Laurelle are. I got everything wrong with my order, caused problems with my uselessness with IT and still my very beautiful ring came as promised.the next day.
Thank you.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and positive experience

I purchased a stunning locket necklace and placed two gold chains on a layaway plan. They were quick to respond to all of my messages and were very accommodating. They are extremely
professional and the whole customer service experience was smooth, easy, and very positive.

They offered the option to put windows into the locket that I purchased because it didn’t have them. For a small extra cost they were able to have this done for me.

When my locket arrived it was beautifully and very securely packaged.

I love the selection they have and will be happy to shop here again 😊

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewelry

Beautiful jewelry, I love shopping here! My first purchase received and I’m thrilled with the beauty and quality. Super supportive and friendly services too.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

I love your site and all the lovely…

I love your site and all the lovely things on offer.
I often look at things there. Thanks

August 20, 2025
Unprompted review
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thank you for your kind words Shirley. We're very proud of the items we've found over the years as we've worked hard to put together the best possible selection for your customers.

If there's ever anything in particular you're looking for don't hesitate to get in touch. We're always happy to help.

Rated 5 out of 5 stars
Verified

Great company, beautiful jewellery

I can not begin to describe how good this company is! Absolutely gorgeous jewellery! The ring I bought was an antique opal ring set in a celtic knot. Resizing is free. I received great communication from the company and my ring was delivered quickly.
I did not opt for the luxury box, however the box the ring came in was beautifully crafted and a work of art in its own right. I plan on buying many more bespoke pieces from this company in the future.

July 18, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Many thanks for your kind words Ell. It was our pleasure to help you to get the ring that was right for you. Our team works hard to make the process as smooth as possible so all of our customers have a great experience. It's wonderful to hear how happy you are! We hope we can assist you again in the future.

Rated 5 out of 5 stars
Verified

Great communication beautiful ring…

Great communication beautiful ring thrilled

July 25, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thanks so much for taking the time to get in touch and letting us know about your experience with us. We're so pleased to hear that you are so happy with your purchase. Let us know if we can help you to find any more beautiful pieces in the future!

Rated 5 out of 5 stars
Verified

Beautiful Jade Disc…

I purchased a beautiful jade disc from this company first time. Transaction was easy and smooth and package came securely wrapped. Will definitely buy from this seller again.

July 31, 2025
Rated 5 out of 5 stars
Verified

Very responsive customer service

Very responsive customer service, friendly.

July 29, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thanks so much for your kind words Sophie. We're very pleased that you were so satisfied with our service - the team works hard to make sure every one of our customers is cared for to the best of our ability. We hope to speak to you again in the future.

Rated 5 out of 5 stars
Verified

Beautiful jewellery

Beautiful jewellery very well packaged and prompt delivery

July 21, 2025
Laurelle Antique Jewellery logo

Reply from Laurelle Antique Jewellery

Thanks for taking the time to get in touch about your experience. It's always wonderful to hear that we have another satisfied customer. We hope we can help you to find more beautiful pieces in the future!

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