Antique Solitaire Engagement Ring
I had been looking for an engagement ring for my now fiancé in many shops and online and came across one I thought would be perfect on Laurelle Antiques website. I was a little cautious about purchasing an expensive ring online without seeing it and that Laurelle don’t have a store, but the help and assurance I received was very good. I ended up purchasing the ring and it was shipped first class. The ring, although needing resizing, was perfect and my fiancé loves it. Only slight downside was that the ring was advertised as being Victorian circa 1900, on taking it to a local jewellers they looked at it and said it wasn’t and that it was from circa 1980, they said that the marking was slightly different to what Laurelle has thought. This wasn’t a problem to me and my fiancé said she wouldn’t change the ring as it is perfect but it was the only reason I wouldn’t quite give 5 stars
Reply from Laurelle Antique Jewellery
Hi Kyle
Thank you for leaving a review.
We did apologise for the oversight on our part, there was an element of confusion for the staff member who described and listed the item for sale.
Our internal process now involves two-step verification for all our pieces in order to minimise the chance of this kind of error repeating.
A full refund and exchange was offered at the time, you kindly declined, as you both loved the ring so much.
Thank you for your order and best wishes for a wonderful future together.
Samantha
