Christopher Terry

We cook a lot at home, reasonably well - we know what we're doing, pretty much. Our HexClad gets used regularly. And after just two years, it's showing the effects of clear signs of wear. Enough to invoke the "lifetime warranty"? Possibly not. Too much trouble. But for its hefty price tag, this is not the kitchen game-changer they'd have you believe.

There's no other way to say it. I wish there were. But, DAZN's coverage of American Football is abysmal. Mainly because the German commentary is so dreadful.
Before we get to that, one query. When DAZN carries NFL pictures, who is responsible for the yardage graphics on each play? Because these are often slow and sometimes inaccurate.
But the German commentary is awful, awful, awful, and often spoils the game for me. The problem is, the commentators do not seem to understand the basics of what the job entails.
I suggest they listen to the US commentators, who know what they're about. They set the benchmark. Do what they do. Which is, commentate on the actual game.
Forget the nerdy factoids and chummy gossip. Don't blabber on showing us all how au fait you are with all the gridiron arcana. Far too often you're so busy talking about this or that, you completely lose touch with what's happening on the pitch. Your job is to be our conduit to the excitement and drama of the game. The game! If you're not doing that, you're not doing your job.
One more thing. There is no such concept as a player achieving a "new first down" ("neues first down"). It's just not an American Football term. You never, ever hear the US commentators using this phrase. You do it over and over, and it just makes you sound amateurish.

I am a returning customer, several times over, with Laurelle, and the reasons why I keep coming back are simple.
The quality of their merchandise is always good. Sometimes it is exceptional. They have a way of sourcing very distinctive pieces.
Their descriptions, provenance work and photography are clear, honest, fair and reliable. There's no hype. No big sell. What you see and what you read is what you get.
Their prices are very competitive. They are experts, and know what they're selling, but there are genuine bargains to be had.
And finally, their customer service is superb. On more than one occasion, Mitch and his colleagues have gone a long way out of their way to help me.
Antique, vintage and pre-owned jewellery is an exciting world where stunning pieces with wonderful patina and intriguing back-stories can be found. I can't think of a safer or better place to shop than Laurelle.

We have bought some inspired pieces from MduM in the past, stylishly out of the ordinary, but our recent experience makes us doubt we will continue our association.
The whole saga of an attractive smaller chest of drawers that arrived badly damaged - and I mean, damaged beyond use - is too long to recount.
Suffice to say we did get a replacement, but MduM's operatives have so far either refused or failed to honour the company's explicit pledge to remove the original item. So their rubbish is still clogging up our home.
It should not be up to us to get rid of it. It costs money and time to deal with such large items of domestic trash.

The piece was gorgeous and the price sensational, of course. That's Laurelle's trademark. A perfect gift for my wife's birthday.
So hats off to Mitch and team for making sure it got to our German home in time, after customs inexplicably sent it back to the UK on the first delivery attempt. (One more example of the havoc wrought by Brexit in our everyday lives.) Thanks to the whole Laurelle team for really going the extra mile.
This is by far from being the first time I have used Laurelle and it won't be the last. Their product is good, their provenancing reliable, their prices often very generous, their customer service superb.
If you like antique and vintage jewellery it's the destination of choice. Heartily recommended.

As always, great service and a very competitive price for a lovely item.
It's just a shame that one gets hit by annoying customs charges and a handling fee here in Germany. But that's Brexit, not Laurelle's fault, and it's a choice I'm prepared to make.

I always get splendid service from the good people at Laurelle. This occasion was no exception. The Christmas gift arrived in time and was very well received.
The reason I keep coming back to Laurelle, is their knack for finding good, interesting pieces in the lower price ranges, up to around £500-600. Of course the luxurious statement pieces usually look fabulous, but the truth is most people can only find that kind of money every once in a (long) while. But browsing through their catalogue usually yields a bargain, when you really do get quite a bit of bang for your buck.
To the best of my knowledge Laurelle upholds good standards where authenticity and provenance are concerned. They will help or answer queries where they can. Their shipping is reliable.
My only criticism is that it's all too easy to be tempted! No, seriously. I'm a regularly returning customer, and I'm sure I'll be back before too long. Did anyone say Valentine's Day?

Even though my tweed overcoat arrived speedily and was made according to the measurements I gave, that's where the good part of this review ends.
The lesson is, you get what you pay for. A lesson I should know by now and, based on my experience, one which potential customers of Studio Suits should heed. My coat was cheap and that's what it looks like. A cheap coat.
It hangs, and wears, in a sort of baggy shapeless square, looking made rather than tailored. I think this has a lot to do with the quality of the cloth. I'm sure it is Donegal Tweed as described, but it has none of the richness of texture normally associated with that material. It's thin, to be blunt.
Moreover, the lighter orange flecking in the brown that appeared so attractive in the Studio Suits advertising, turns out to be rather muted in actuality.
The overall impression is one of a dull thin shapeless brown. It's a janitor's coat, as my wife with fatal accuracy described it.
I shall wear it, as I have no grounds for returning it, but the coat is far from what I had been hoping for.
You get what you pay for, as I said, and on this basis I really cannot recommend Studio Suits.

If I could give DPD Deutschland zero stars, I would. They are a terrible organisation which does not care at all about the package recipient. As one of their awful Customer Service people actually had the bare-faced gall to tell me, the recipient doesn't have a contract with DPD (in other words, I guess, does not pay them), so why should they care?
I won't go through every step of my latest ghastly saga with them, but essentially it involved a driver who must have lied about saying he had attempted a delivery, because (a) I was in, and (b) no note was left; and a truly dreadful customer service department who, with one exception, could not have been less helpful if they had tried. I still don't have my parcel, of course. I do not know why Amazon.de uses DPD, because they just give Amazon a bad name. I can ony sincerely advise everyone - DO NOT USE DPD.

I have had my Aspinal leather shoulder bag for over three years. It is in my opinion a poorly made and designed piece of kit masquerading as a high-end item.
Let me explain why.
*Good quality leather becomes supple and forgiving with use, as long as care is taken not to damage it. The leather from which this bag was made, is as stiff and unyielding as the day I was given it. That's a sign of poor quality.
*The bag has a deceptively small capacity. It doesn't really hold enough to work as a useful shoulder bag.
*The clip-fastenings on the straps are cheaply made and break easily in normal use. I gave up having them replaced, on the grounds that after two goes, it was no longer worth the time and effort.
*The canvas shoulder strap is slippy and too short, constantly (and irritatingly) sliding round my body if I bend over even slightly.
I have relegated this item to being my dog walking bag, but frankly - for all the above-mentioned reasons - it doesn't even work well as that.
Overall my message is this. Don't be taken in by Aspinal's glossy luxury-goods marketing. It's an image without substance.

Really lovely pieces, often at stunningly good prices, with items to suit a wide range of both budgets and tastes, are offered by Laurelle. However, what is perhaps most important of all, especially when buying antique and vintage jewellery online, is the level of customer service. In my experience, and I have shopped here a number of times, Gemma and Sam and the others at Laurelle, go out of their way to help when asked. They are brilliant. This outlet represents all that's good about British commerce.

No fuss or hassle. Very useful step by step approach to customers. And it saved me money. I shall use RentalCover again, without hesitation.

Message to Trustpilot: Please don't tell me how to write, it's bossy.
Time4sleep were accommodating and helpful. They offered good value and were patient about the length of time between purchase and delivery (brought about by an unforeseen delay in my move.)
The friction was caused by my misunderstanding that the delivery team would help with assembling the bed. Assembly was a bit of an ordeal to be honest. It's not easy and customers should be aware of that.
Another slight issue is the size of the bed. An "English Double" is actually quite small. Though measurements are given, raising this kind of consideration in conversation with the customer would also help to clarify.
That said, it's a lovely bed and I would buy from them again.