Michelle Godderidge

Beautiful jewels at very fair prices and excellent customer service. Mitch was very friendly and helpful, happy to answer any questions, and going the extra mile. The response time is extremely fast too.
I found the company to be very professional and fair, which is hard to come by these days.
I would definitely recommend Laurelle and will shop here again.

I will never buy from this company again their customer service is atrocious. I ordered an item they sent me the wrong item they send me a returns label and when I told them I didn’t have access to a printer they then expect me to go to the post office and pay for my returns myself and will reimburse later !! They advise they cannot book a collection on the Royal Mail website where a label is brought to the collection address this is 2025 and a normal practice of conduct with other companies. All of this going on and they can’t send my correct item.

Now been told due to complexity this has gone to a supervisor who can take 5 days to answer !

So I’m out of pocket and don’t have the product ordered and expected to wait 5 days for a supervisor totally unacceptable - they are very quick at taking money from your account !

I WOULD NOT RECOMMEND PARTING WITH ANY MONEY WITH THIS COMPANY - THEY DO NOT DESERVE YOUR HARD EARNED CASH !

Excellent purchasing experience from head office. I was reluctant to purchase due to a poor experience from one of the stores but I have to say my opinion instantly changed after my head office communication. I would not hesitate in purchasing again and would highly recommend CSD.