Verified
The item I purchased was a non stock item and had to be ordered in. Despite a bit of delay from the manufacturer, communication was excellent throughout and I was kept up to date with what was happeni... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Found it very difficult to find anyone that was able to cut this kind of key then i stumbled across Keyhardware.Ordering was easy and they arrived within a couple of days.Keys were perfect!!!Going to... See more
Company replied
Verified
Great price in comparison to other companies selling the same product.odering was easy, delivery was bang on and the product fitted perfectly.job done.
Company replied
Verified
I was looking for a replacement seal for an external (threshold) door. Identified a replacement part at a fraction of the price of a complete unit. Whilst it wasn't like for like it claimed it woul... See more
Company replied
Verified
I had been searching for a particular door handle and found it at Keyhardware. Very easy to order and the handles arrived next day. They were very well packaged. Would definitely order from Keyhardwar... See more
Company replied
Verified
You had what we wanted and at a fair price. The order was processed promptly and delivered in a timely manner. Thank you for your great service, we will keep your details at hand for the future.
Company replied
Verified
Repeat purchaser ....very happy with products, customer service. Prompt response to any queries. Also good to support local companies.
Company replied
Verified
I ordered a part on Monday evening and had it delivered on Wednesday morning. Top marks to Keyhardware. Exactly what I ordered
Company replied
Verified
It arrived on time, was in perfect condition and fitted exactly.
Company replied
Verified
Items arrived quickly. No problems and good quality.
Company replied
Verified
Great customer service. Royal Mail seemed to have lost my package so I contacted key hardware and they immediately sent a replacement, no problem.
Company replied
Verified
Delivery was well communicated and delivered on time! The products were exactly what I was looking for :)
Company replied
Verified
I found the parts I wanted at a great price. The items arrived quickly and were a relatively easy replacement.
Company replied
Verified
Fast response and delivery, spot on item exactly what needed
Company replied
Verified
They were very helpful with an order I placed recently and got me where I needed to be.
Company replied
Verified
Easy to order items, had exactly what I wanted, delivery quick. Overall excellent
Company replied
Verified
i work with a great man named Jamie and anything i ask for he will go over an above to get me the item
Company replied
Verified
Great service, answered my email straight away, post box in stock, and arrived in a few days, thank you.
Company replied
Verified
Ordering process very straightforward. Kept up to date on delivery. Product excellent quality and style
Company replied
Verified
Good price. Fast delivery.
Company replied
Verified
The item ordered online was promptly despatched and delivered by courier.
Company replied
Verified
There was a slight delay to my delivery. When I called keyware, they were so helpful. The item itself was great.
Company replied
Verified
Exactly what we needed, quickly dispatched, very well packaged.
Company replied
Verified
Good service and easy ordering. Arrived in good time. Everything you could want really.
Company replied
Verified
Fantastic customer service, very fast delivery and a great product at a great price.
Company replied
Verified
Excellent transaction, the door handles arrived quickly, were well packed and competitively priced.
Company replied
Verified
The service was absolutely excellent, I would definitely recommend Key Hardware. They are reasonably priced, efficient and the sales assistant was very friendly, helpful and knowledgeable.
Company replied
Verified
Quick delivery, product as described and fair prices!
Company replied
Verified
Fast delivery the lever latch bolt was perfect replacement easily installed
Company replied
Verified
Perfect product, and well package with fast delivery
Company replied
Verified
Delivered super quick & item was perfect!
Company replied
Verified
Excellent , delivered goods in quick time. Exactly as advertised
Company replied
Verified
Great price and very fast delivery. Will use them again in the future.
Company replied
Verified
Good selection off the shelf.
Company replied
Verified
Very helpful,friendly and knowledgeable staff
Company replied
Verified
Excellent service, will shop again
Company replied
Verified
Great price Great service Great delivery on time
Company replied
Verified
Great service, very helpful.
Company replied
Verified
Great quick efficient service. Will return
Company replied
Verified
Perfect items. Fast delivery. Brilliant fast and efficient experience. Thank you.
Company replied
Verified
Great service price is right all in all great service
Company replied
Verified
Delivery and pick up very good
Company replied
Verified
Good product Fast delivery
Company replied
Verified
On time, exactly what I ordered and very well packaged. Thanks!
Company replied
Verified
Fast delivery and just the product I needed. Many thanks
Company replied
Verified
Value for money and delivered on time
Company replied
Verified
Fantastic service, great communication from the company and very fast delivery!
Company replied
Verified
Great service, quick delivery.
Company replied
Verified
Perfect and Fast delivery
Company replied
Company details
About Keyhardware
Written by the company
Key Hardware offer a comprehensive range of guaranteed, quality and value ironmongery and related products, supplying a diverse customer base throughout Ireland and the United Kingdom.
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Offers
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Contact Us
Contact info
Unit 43, Argyle Business Centre, North Howard Street, BT13 2AU, Belfast, United Kingdom
- 028 9031 5508
- info@keyhardware.co.uk
- keyhardware.co.uk
4.9
Excellent
123 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Verified
Excellent customer service
The item I purchased was a non stock item and had to be ordered in. Despite a bit of delay from the manufacturer, communication was excellent throughout and I was kept up to date with what was happening. Item delivered in perfect condition. I am impressed by the responsiveness of the sales staff and overall customer care experience.
September 19, 2025
Reply from Keyhardware
Good Afternoon Steve,
Thank you so much for the wonderful Feedback, I am thrilled that your experience with us has been so positive. It’s great to hear that our colleagues in our branch were able to assist and provide such great customer service. We look forward to welcoming you back again soon.
Kind regards
Sandra
Verified
Reply from Keyhardware
Good Afternoon Ronan,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Verified
Reply from Keyhardware
Good Morning Lorraine,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Verified
It arrived on time and perfect
It arrived on time, was in perfect condition and fitted exactly.
September 8, 2025
Reply from Keyhardware
Good Morning Peter,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us.
We look forward to seeing you again soon.
Kind Regards
Sandra
Verified
Great price in comparison to other…
Great price in comparison to other companies selling the same product.odering was easy, delivery was bang on and the product fitted perfectly.job done.
September 8, 2025
Reply from Keyhardware
Good Morning Anthony,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us.
We look forward to seeing you again soon.
Kind Regards
Sandra
Verified
Good selection off the shelf.
July 1, 2025
Reply from Keyhardware
Good Morning Caolan,
Thank you so much for the 5* review! At Key Hardware we believe our customers deserve nothing but the best, and we are committed to delivering just that. We look forward to seeing you again.
Kind Regards
Sandra
Verified
Reply from Keyhardware
Good Morning Colin,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Verified
You had what we wanted and at a fair…
You had what we wanted and at a fair price. The order was processed promptly and delivered in a timely manner. Thank you for your great service, we will keep your details at hand for the future.
July 29, 2025
Reply from Keyhardware
Good Morning Ivy,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Verified
Replacement Shed Lock Keys
Found it very difficult to find anyone that was able to cut this kind of key then i stumbled across Keyhardware.Ordering was easy and they arrived within a couple of days.Keys were perfect!!!Going to remember this seller as their service was excellent..
July 27, 2025
Reply from Keyhardware
Good Morning Stephen,
Thank you so much for the wonderful feedback. I am thrilled that your experience with us has been so positive. It’s great to hear that our colleagues were able to assist and provide such great customer service, and it’s fantastic to hear that you will be returning to shop with us again. We look forward to welcoming you back again soon
Kind regards
Sandra
Verified
Excellent service
July 23, 2025
Reply from Keyhardware
Good Morning David,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Verified
Reply from Keyhardware
Good Morning Steve,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Verified
Fast delivery the lever latch bolt was…
Fast delivery the lever latch bolt was perfect replacement easily installed
July 4, 2025
Reply from Keyhardware
Good Morning Lee,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Verified
Reply from Keyhardware
Good Morning Denise,
Thank you so much for the 5* review! At Key Hardware we believe our customers deserve nothing but the best, and we are committed to delivering just that.
We look forward to seeing you again.
Kind Regards
Sandra
Verified
Very helpful.
They were very helpful with an order I placed recently and got me where I needed to be.
July 3, 2025
Reply from Keyhardware
Good Morning Jonathan,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Verified
Reply from Keyhardware
Good Afternoon Lynn,
Thank you so much for the wonderful Feedback, I am thrilled that your experience with us has been so positive.
It’s great to hear that our colleagues were able to assist and provide such great customer service.
We look forward to welcoming you back again soon.
Kind regards
Sandra
Verified
Reply from Keyhardware
Good Afternoon Victoria,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Verified
Ordering process very straightforward
Ordering process very straightforward. Kept up to date on delivery. Product excellent quality and style
June 9, 2025
Reply from Keyhardware
Good Morning Sandie,
Thank you for the 5-star rating! We are thrilled to know that you had a great customer experience. Your feedback motivates us to continue providing exceptional service to all our customers.
Kind Regards
Sandra
Verified
Reply from Keyhardware
Good Afternoon Joe,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Verified
Excellent transaction
Excellent transaction, the door handles arrived quickly, were well packed and competitively priced.
May 9, 2025
Reply from Keyhardware
Good Morning Michael,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
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