JA

Jackie

United Kingdom

Reviews

Review of Keyhardware

Review of Octopus Energy

Review of Purplebricks


Rated 5 out of 5 stars

The valuer [Ryan] was punctual

The valuer [Ryan] was punctual, professional, polite and knowledgeable.

May 13, 2024

Reply from Purplebricks

Thank you for taking the time to leave Ryan such a lovely review, Jackie, we are so pleased to hear he was so amazing during your process with us!

Review of WHSmith


Rated 1 out of 5 stars

Paid more for pre ordered book and didn’t get free book

Paid £11 for book to be delivered to local store. When we collected saw that the same book was £10 with a different book given free if not pre ordered. We asked if we could be given the free book but we’re told it was only for those who purchased in store. We won’t pre order from WHS again.

September 17, 2022

Reply from WHSmith

Hi, thank you for your review. I am sorry the free book was not available to you. We run a number of promotions across our stores and on our website. Whilst we can’t always offer the same promotion in store as we do online, as the timing of the promotions may vary. Please be assured that we strive to remain competitive. Kind regards, Em.

Review of Thompson & Morgan


Rated 1 out of 5 stars

Awful service

The service on this occasion was awful. The original despatch date was end of June it is now 23 Sept.

July 11, 2022

Reply from Thompson & Morgan

Good afternoon.

Thank you for your message and I am sorry to learn you are still to receive your order and the date has changed to September. In the meantime, please be assured your order is being well cared for by our nursery team.

We appreciate that this situation is less than ideal however, am confident you will be delighted with it on arrival. If you would prefer to cancel this order, please let me know ASAP before your open order goes into pick and I will arrange this for you. Mt email address is smedia@thompson-morgan.com

Please accept my sincere apologies for any disappointment that this may have caused.

With best regards, Clare

Review of Amplifon UK


Rated 5 out of 5 stars

Amplifon Hearing, Sheffield

Excellent service from Will the audiologist and Wendy the receptionist on all my visits to the Sheffield branch. They were polite, professional, knowledgeable and welcoming on all occasions. JR.

December 14, 2021
Unprompted review

Reply from Amplifon UK

Hi Jackie, Thank you for taking the time to rate your experience and for the 5* stars! It's great to hear that our colleagues provided you with a very good service.

Carolyn
Customer Care Team