IGS Energy Reviews 26,429

I cancelled our contract, so I’m trying to understand why I’m receiving these emails. IGS Energy follow through via phone call and excellent customer service. Our family is still in the process of wh... See more

Well right now we haven't switched to you guys yet we got your service on the 30th but the person that was here did a very good job and help me out with everything I needed to be helped with thank you... See more

Dave helped me realize I was scammed by another supplier. I reversed my decision in order to connect with IGS.

Gentleman was polite and explained everything where we could understand. Helping people especially the elderly on fixed income save money during these difficult times is a wonderful thing.

Adam was very informative, and discussed that that I was currently in a variable rate with another company, which could change at any time. With winter coming on and rates sure to go up, he got me s... See more

Great customer service! Smooth transfer of service. Even when my address was accidentally put in as Amherst Nerd! (Not sure how neighbors would feel about this) I called back to correct the address,... See more

The last week I put up with customer no service from numerous contact numbers from energy suppliers. Then I called and talked with Teresa at IGS. OMG what a fabulous person to work with. She had... See more

The gentleman who came to my door was very respectful. I had IGS in the past and it had lapsed so he was there for me to renew it. The day he out it was raining terribly. We sat on my porch chatting f... See more

Nanette Rivera has very knowledgeable and helpful in explaining the benefits of the service for my gas. I felt comfortable in signing with IGS for my gas. There was no pressure to sign. I felt Nanett... See more

We were impressed with the fact that Ken C showed us his badge, and legitimate paperwork before even explaining to us what was happening with our Penelec bills. We have gotten burnt by some other comp... See more

I had your company before and at the end of my contract the price went through the roof so I dropped you, now I figured I would give you another chance let’s see how it goes

Sam Weatherly was a very good representative of your company. He dressed very professionally and was very cordial and nice to talk too. Next; it is nice to see that a company does care about its peo... See more

Called in Spoke with Yolanda, she was easy to speak to. Answered all my question, went over each plan, quoted prices for each and early term cancellation fees. I have been with IGS for three years, a... See more

Working with someone that actually know what she is doing is a breathe of fresh air. Acknowledge on how computers and smart phones work made the transition smooth. Had a few laughs and understand a... See more

I have been with IGS for 12 yrs + and recently had questions about the my gas bill and new agreement coming in Oct '25. I had the pleasure of speaking with Johann in Texas. He kindly explained in gr... See more

What made this experience great is that I was actually provided with information indicating the difference pricing on my current user and IGS Energy. Informed about contact I may receive from IGS (... See more

The representative, Yolanda, was a pleasure to speak with. We had a great conversation as she informed me of the options with both gas and electric plans. We also just spoke about how are day was go... See more

We have requested paper invoices to be mailed to us on September 17 and have been waiting for it. We have gone ahead and printed a copy so my wife could mail our payment on time.

Priscilla was so kind, patient, helpful and intelligent. She was so easy to understand and could answer all questions I asked. Please compliment her and praise her for her communication skills! I g... See more

Stephanie explained everything so I could understand. No matter how many questions I had she was very patient

Your service rep, Kaitlyn, was very helpful. She patiently and clearly explained my current energy agreements and options. I feel that the one year fixed electric rate that I signed up for was fair.... See more

Erica Butler has been a great help and a guide to help me lower utility costs. She is able to answer all questions and concerns that I have, I am extremely pleased with the service and peace of mind s... See more

Tyler was very helpful and doesn't act like he's just trying to make a sale. 10 outta 10 recommend him getting a raise !

The IGS staff keeps me informed as to the important things to know about my gas contract and IGS has a purpose and that is to save me money!

The transfer for IGs to supply power for my rental property went very well. the customer service was polite, clear and professional. Gave reasonable rates and explained everything clearly.

Ron was incredibly helpful and efficient. He explained to me the “quiet part” out loud. He was friendly, professional, and courteous. It was pleasure meeting him

The person i talked with (Angela) was informative and helpful and the clarity and quality of the info was very good. Helped me make a decision quickly.

Explained the lower price for service and to be sure to renew. Also savings over projected times which I’ve used with other companies. IGS seems more stable.

Sarah was wonderful. And when I told her I didn’t want IGS to be my energy supplier and why, she was so courteous and kind. Unlike Ali and an area manager who I think it’s named Kevin. Each of them... See more

The man I talked to was an individual I had talked to before. Perfect gentleman. Gave me the facts and then let me make my own decision. No pressure.

The reason I signed up was because Kelly took the time to explain everything in detail; answered all my questions. and she made me feel like I've known her for years. Thanks Kelly!

They always answer any questions I may have and they give me the lowest rate to help with my utilities.

The people make this company great the service is excellent to thumbs up and five stars six if there is another one

Customer service rep excellent. Well versed in the product. Felt comfortable working with her

The lady I spoke with was exceptional. She was very knowledgeable and took plenty of time explaining everything to me.

I spoke to an IGS spoke person and she explained to me everything I needed to know. This is the second upcoming year to receive IGS as a supplier

I like the company, and the reps are well versed and extremely helpful! I appreciate everything about the company!

Meh. Give examples of what utility company is offering. What are the monthly/annual savings?

Helping keep customers bills lower with the cost of price raising a

Well I had them some years back, they were fare and honest and hopefully they will be again

The employee was very friendly and explained the situation well.

I have an agent that helps me understand my coverage and yearly renewals.

The woman I spoke to was very helpful and knowledgeable.

Mariana was very pleasant and thorough in explaining the energy plan available.

Very nice gentleman that explan this well.

Michele was polite, professional and very informative. I am comfortable with my decision in getting IGS protection.

I have had IGS for a number of years. They have given me good service. I just signed up with them again.

CSR was very helpful and took his time to explain everything.

Always up front with cost and value, always there to help!